| Windows 7: random BSOD's and cant do .dmp ntoskrnl.exe ( nt+7cc40 ) problem |
15 Jan 2012
|
#1 | | Windows Seven Professional 64 bit California |
random BSOD's and cant do .dmp ntoskrnl.exe ( nt+7cc40 ) problem BSOD at random times, seems to occur more often though, when referencing hard drive memory.
My first problem I need help with is when i try to access a .dmp file i get told something about symbols referencing the following:
ntoskrnl.exe ( nt+7cc40 )
any idea how to fix it? | My System Specs |
| OS Windows Seven Professional 64 bit CPU CPU AMD|PH II X6 1100T 3.3G AM3 RT Motherboard MB GIGABYTE|GA-880GA-UD3H R Memory 2x 4gig ripsaw ddr3 Graphics Card gtx 260 Monitor(s) Displays HP 2310m and HP w2338h Screen Resolution 1920x1080 Keyboard generic logitec Mouse Microsoft Comfort optical mouse 3000 PSU Antec earthwatts 750w Case NZXT Phantom full tower Cooling stock Hard Drives Seagate 1tb Internet Speed Cable Other Info No matter what I try I just cant get past that BSOD |
15 Jan 2012
|
#2 | | Windows Seven Professional 64 bit California |
PS. sorry i am not following the exact rules regarding the whole .dmp file thing but i dont know how to do that... | My System Specs | | OS Windows Seven Professional 64 bit CPU CPU AMD|PH II X6 1100T 3.3G AM3 RT Motherboard MB GIGABYTE|GA-880GA-UD3H R Memory 2x 4gig ripsaw ddr3 Graphics Card gtx 260 Monitor(s) Displays HP 2310m and HP w2338h Screen Resolution 1920x1080 Keyboard generic logitec Mouse Microsoft Comfort optical mouse 3000 PSU Antec earthwatts 750w Case NZXT Phantom full tower Cooling stock Hard Drives Seagate 1tb Internet Speed Cable Other Info No matter what I try I just cant get past that BSOD |
15 Jan 2012
|
#3 | | Win 8 Release candidate 8400 |

Quote: Originally Posted by rugged04270 BSOD at random times, seems to occur more often though, when referencing hard drive memory.
My first problem I need help with is when i try to access a .dmp file i get told something about symbols referencing the following:
ntoskrnl.exe ( nt+7cc40 )
any idea how to fix it? I would be happy to show you how to get WinDbg working right after we fix you.
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
If you are overclocking STOP
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure: Quote: * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled: Quote: * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made. | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
15 Jan 2012
|
#4 | | Windows Seven Professional 64 bit California |
Attached is the requested zip file.
Also: not overclocking, with my system, and for what i do with it i dont see the point. | My System Specs | | OS Windows Seven Professional 64 bit CPU CPU AMD|PH II X6 1100T 3.3G AM3 RT Motherboard MB GIGABYTE|GA-880GA-UD3H R Memory 2x 4gig ripsaw ddr3 Graphics Card gtx 260 Monitor(s) Displays HP 2310m and HP w2338h Screen Resolution 1920x1080 Keyboard generic logitec Mouse Microsoft Comfort optical mouse 3000 PSU Antec earthwatts 750w Case NZXT Phantom full tower Cooling stock Hard Drives Seagate 1tb Internet Speed Cable Other Info No matter what I try I just cant get past that BSOD |
15 Jan 2012
|
#5 | | Win 8 Release candidate 8400 |

Quote: Originally Posted by rugged04270 Attached is the requested zip file.
Also: not overclocking, with my system, and for what i do with it i dont see the point. Memory management Related to pctNdis-PacketFilter64.sys NDIS - Packet Filter from PC Tools. I would remove it Uninstall tool | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
15 Jan 2012
|
#6 | | Windows Seven Professional 64 bit California |

Quote: Originally Posted by zigzag3143 
Quote: Originally Posted by rugged04270 Attached is the requested zip file.
Also: not overclocking, with my system, and for what i do with it i dont see the point. Memory management Related to pctNdis-PacketFilter64.sys NDIS - Packet Filter from PC Tools. I would remove it Uninstall tool i used the program you linked, and uninstalled the program as well, how do i tell if that got rid of the packet-filter? | My System Specs | | OS Windows Seven Professional 64 bit CPU CPU AMD|PH II X6 1100T 3.3G AM3 RT Motherboard MB GIGABYTE|GA-880GA-UD3H R Memory 2x 4gig ripsaw ddr3 Graphics Card gtx 260 Monitor(s) Displays HP 2310m and HP w2338h Screen Resolution 1920x1080 Keyboard generic logitec Mouse Microsoft Comfort optical mouse 3000 PSU Antec earthwatts 750w Case NZXT Phantom full tower Cooling stock Hard Drives Seagate 1tb Internet Speed Cable Other Info No matter what I try I just cant get past that BSOD |
15 Jan 2012
|
#7 | | Windows Seven Professional 64 bit California |
So I did what you said, and removed the file, at least I think I did, but my computer just crashed again, what now? | My System Specs | | OS Windows Seven Professional 64 bit CPU CPU AMD|PH II X6 1100T 3.3G AM3 RT Motherboard MB GIGABYTE|GA-880GA-UD3H R Memory 2x 4gig ripsaw ddr3 Graphics Card gtx 260 Monitor(s) Displays HP 2310m and HP w2338h Screen Resolution 1920x1080 Keyboard generic logitec Mouse Microsoft Comfort optical mouse 3000 PSU Antec earthwatts 750w Case NZXT Phantom full tower Cooling stock Hard Drives Seagate 1tb Internet Speed Cable Other Info No matter what I try I just cant get past that BSOD |
15 Jan 2012
|
#8 | | Win 8 Release candidate 8400 |

Quote: Originally Posted by rugged04270 So I did what you said, and removed the file, at least I think I did, but my computer just crashed again, what now? The usual, upload the dmp file. | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
15 Jan 2012
|
#9 | | Windows Seven Professional 64 bit California |
Attached is the error log, could this be caused by a bad video card? | My System Specs | | OS Windows Seven Professional 64 bit CPU CPU AMD|PH II X6 1100T 3.3G AM3 RT Motherboard MB GIGABYTE|GA-880GA-UD3H R Memory 2x 4gig ripsaw ddr3 Graphics Card gtx 260 Monitor(s) Displays HP 2310m and HP w2338h Screen Resolution 1920x1080 Keyboard generic logitec Mouse Microsoft Comfort optical mouse 3000 PSU Antec earthwatts 750w Case NZXT Phantom full tower Cooling stock Hard Drives Seagate 1tb Internet Speed Cable Other Info No matter what I try I just cant get past that BSOD |
15 Jan 2012
|
#10 | | Win 8 Release candidate 8400 |

Quote: Originally Posted by rugged04270 Attached is the error log, could this be caused by a bad video card? There has been no indications (even indirect) of that.
Just noticed your Zone Alarm. That should be removed and replace with MSE. http://download.zonealarm.com/bin/fr...cpes_clean.exe Microsoft Security Essentials - Free Antivirus for Windows | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up random BSOD's and cant do .dmp ntoskrnl.exe ( nt+7cc40 ) problem problems? All times are GMT -5. The time now is 10:07 PM. | |