Windows 7: BSOD at pretty much all times.

Fusion22 · 15 Jan 2012

I have had a blue screen problem for a very long time, and I decided I'm done with it and now I'm posting here. It happens pretty much no matter what I am doing, but more so when I am in games. I have reinstalled the video drivers completely several times and I have also tried updating the motherboard drivers, neither of which helped. I have noticed it generally showing up as atikmdag.sys as the faulty driver, but when I ran it through BlueScreenView it showed a couple more drivers. Any help would be great. Thanks.

Is Windows 7 . . .
- x86 (32-bit) or x64 ? 32 Bit
- the original installed OS on the system? XP I believe.
- an OEM or full retail version? Full Retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? A couple years besides the graphics card that is a HD Radeon 5770.
- What is the age of OS installation (have you re-installed the OS?) A Yearish and once when my hard drive crashed

DMP files and performance check:

System Specs: http://www.sevenforums.com/members/fusion22.html

mgorman87 · 15 Jan 2012

Please upload your attachments to the forum. I don't like downloading through 3rd party sites.

Fusion22 · 15 Jan 2012

Sorry, it is added now.

writhziden · 15 Jan 2012

Please start by updating the following drivers. Use Driver Reference Table - sysnative.com - MVP,
Drivers and Downloads,
Installing and updating drivers in 7,
Driver Install - Add Hardware Wizard,
and Driver Install - Device Manager
as references for finding drivers, driver manufacturers, updating driver procedures, installation procedures through the hardware wizard, and installation procedures through device manager respectively.

Code:

ctgame		9853a000	9853cf80	Sun Dec 29 18:06:29 2002 (3e0f9c15)	0000db41		ctgame.sys
emupia2k	989a3000	989d2000	Mon Apr 09 06:21:43 2007 (461a2fd7)	00026969		emupia2k.sys
ctsfm2k		98800000	98829000	Mon Apr 09 06:21:44 2007 (461a2fd8)	00032a24		ctsfm2k.sys
ctoss2k		984fe000	98532000	Mon Apr 09 06:21:48 2007 (461a2fdc)	0002dd4a		ctoss2k.sys
ha10kx2k	98899000	989a3000	Mon Apr 09 06:21:50 2007 (461a2fde)	000caa4d		ha10kx2k.sys
hap16v2k	9886e000	98899000	Mon Apr 09 06:21:52 2007 (461a2fe0)	0002de87		hap16v2k.sys
ctaud2k		98404000	98481600	Mon Apr 09 06:22:04 2007 (461a2fec)	0008ea02		ctaud2k.sys
ctprxy2k	98532000	9853a000	Mon Apr 09 06:22:05 2007 (461a2fed)	0001208e		ctprxy2k.sys
COMMONFX	98c58000	98c73000	Mon Apr 09 06:23:31 2007 (461a3043)	0002029e		COMMONFX.DLL
CTAUDFX		98c73000	98cfe000	Mon Apr 09 06:23:41 2007 (461a304d)	00094a28		CTAUDFX.DLL
CTSBLFX		98cfe000	98d8c000	Mon Apr 09 06:23:53 2007 (461a3059)	0008c69a		CTSBLFX.DLL
lmimirr		985c9000	985c9c80	Tue Apr 10 16:32:11 2007 (461c106b)	0000ea80		lmimirr.sys
RaInfo		8b1aa000	8b1ab800	Fri Jan 04 11:57:12 2008 (477e8188)	000035cd		RaInfo.sys
LMIRfsDriver	8b1ac000	8b1b6000	Mon Jul 14 10:26:22 2008 (487b7e2e)	00011b5c		LMIRfsDriver.sys
hamachi		985f7000	985fbc00	Thu Feb 19 03:36:27 2009 (499d362b)	0000a6f7		hamachi.sys
Rt86win7	94fa5000	94fca000	Thu Feb 26 02:04:22 2009 (49a65b16)	00022867		Rt86win7.sys
GEARAspiWDM	94f9f000	94fa4280	Mon May 18 06:16:53 2009 (4a1151b5)	00008fb0		GEARAspiWDM.sys

Fusion22 · 15 Jan 2012

I updated pretty much every single one of those, and I still get an atikmdag.sys bsod.

writhziden · 15 Jan 2012

Quote: Originally Posted by Fusion22

I updated pretty much every single one of those, and I still get an atikmdag.sys bsod.

Alright, that was going to be my next step. Update your display card (or re-install the latest driver if you already have it) by following the steps below.

1. Download and install Driver Sweeper
2. Download the latest driver for your display card
3. Click Start Menu
4. Right Click My Computer
5. Click Manage
6. Click Device Manager from the list on the left
7. Click the + next to Display adapter
8. Right click your display/graphics card device
9. Click Uninstall
10. Check the box to Delete driver software for the device
11. Click OK
12. Restart your computer in safe mode
13. Run Driver Sweeper, select display card manufacturer's drivers, analyze, clean
14. Restart your computer
15. Install the latest drivers

Fusion22 · 15 Jan 2012

After doing that, I just blue screened again, but now Windows doesn't recognize my native resolution, all of the aero effects and borders around programs are solid instead of transparent, and it won't launch any games.

I added the last dump.

writhziden · 15 Jan 2012

Could you check the dates of those drivers I asked you to update? For some reason, your .dmp files seem corrupted and the timestamps cannot be verified.

As to your latest dmp, it was caused by a system file with your Creative Audio, Creative Hardware Abstract Layer Driver, and Creative OS Services drivers in the memory stack. Hence why I would like to know what the timestamps of those drivers actually are on your system. The .dmp file shows them as being 2007, 2010, and 2010 respectively.

writhziden · 15 Jan 2012

Quote: Originally Posted by Fusion22

After doing that, I just blue screened again, but now Windows doesn't recognize my native resolution, all of the aero effects and borders around programs are solid instead of transparent, and it won't launch any games.

I added the last dump.

You may want to re-install the driver again following those steps. Sounds like something went a little caca. You may also want to uninstall any AMD software through add/remove programs in control panel. Uninstalling AMD install manager if it is on your system should uninstall all AMD software and drivers. Then use driver sweeper to clean up the rest in Safe Mode.

Fusion22 · 15 Jan 2012

Hmm. They are showing up as 3/18/2010, but when I tried to update them the installer said no software was detected. I have a Creative SB Audigy 2 (WDM). I am reinstalling the video driver.

Windows 7: BSOD at pretty much all times.

BSOD at pretty much all times. problems?