Dell vostro 1015 crashed - bluescreen.


  1. Posts : 4
    Windows 7 ultimate 32-bit
       #1

    Dell vostro 1015 crashed - bluescreen.


    Well my friend Dell vostro 1015 has crashed. When she turn on it starts to open then goes to a blue screen.. constantly doing reboot.

    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1061

    Additional information about the problem:
    BCCode: 50
    BCCode: 1000007e
    BCP1: C0000005
    BCP2: 8F3A38BD
    BCP3: 97B33BA8
    BCP4: 97B33780
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\011612-41527-01.dmp
    C:\Users\Liisu\AppData\Local\Temp\WER-85426-0.sysdata.xml


    So.. i need help how i can fix this problem.

    Thanks! :):)
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    Hello Annu,

    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 4
    Windows 7 ultimate 32-bit
    Thread Starter
       #3

    Thank you for answering! :)
    So.. here is the link: http://speedy.sh/HPTtd/Minidump.rar
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    > The crash was related to
    ewusbnet.sys USB NDIS Miniport Driver from Huawei Technologies Co., Ltd.

    Suggest you uninstall & update to the newest.

    > Also of note is AVG which can sometimes cause BSOD's.

    Please remove and replace AVG with Microsoft Security Essentials AT LEAST TO TEST

    Download tools and utilities | AVG Worldwide

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  5. Posts : 4
    Windows 7 ultimate 32-bit
    Thread Starter
       #5

    Thank you for all! :) I will remove AVG and replace this :)
      My Computer


  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #6

    Keep us posted on progress there please.
      My Computer


  7. Posts : 4
    Windows 7 ultimate 32-bit
    Thread Starter
       #7

    I followed your advice and now works perfectly. :)
      My Computer


  8. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #8

    Thanks for reporting back.
    Next time you have a question / problem you know where to find us.
    Safe surfing!
      My Computer


 

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