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Windows 7: Dell vostro 1015 crashed - bluescreen.


16 Jan 2012   #1

Windows 7 ultimate 32-bit
 
 
Dell vostro 1015 crashed - bluescreen.

Well my friend Dell vostro 1015 has crashed. When she turn on it starts to open then goes to a blue screen.. constantly doing reboot.

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1061

Additional information about the problem:
BCCode: 50
BCCode: 1000007e
BCP1: C0000005
BCP2: 8F3A38BD
BCP3: 97B33BA8
BCP4: 97B33780
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011612-41527-01.dmp
C:\Users\Liisu\AppData\Local\Temp\WER-85426-0.sysdata.xml


So.. i need help how i can fix this problem.

Thanks!

My System SpecsSystem Spec
.

16 Jan 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Hello Annu,

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
16 Jan 2012   #3

Windows 7 ultimate 32-bit
 
 

Thank you for answering!
So.. here is the link: http://speedy.sh/HPTtd/Minidump.rar
My System SpecsSystem Spec
.


16 Jan 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

> The crash was related to
ewusbnet.sys USB NDIS Miniport Driver from Huawei Technologies Co., Ltd.

Suggest you uninstall & update to the newest.

> Also of note is AVG which can sometimes cause BSOD's.

Please remove and replace AVG with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
16 Jan 2012   #5

Windows 7 ultimate 32-bit
 
 

Thank you for all! I will remove AVG and replace this
My System SpecsSystem Spec
16 Jan 2012   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Keep us posted on progress there please.
My System SpecsSystem Spec
17 Jan 2012   #7

Windows 7 ultimate 32-bit
 
 

I followed your advice and now works perfectly.
My System SpecsSystem Spec
17 Jan 2012   #8
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Thanks for reporting back.
Next time you have a question / problem you know where to find us.
Safe surfing!
My System SpecsSystem Spec
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 Dell vostro 1015 crashed - bluescreen.




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