Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Dell vostro 1015 crashed - bluescreen.

16 Jan 2012   #1
Annu18

Windows 7 ultimate 32-bit
 
 
Dell vostro 1015 crashed - bluescreen.

Well my friend Dell vostro 1015 has crashed. When she turn on it starts to open then goes to a blue screen.. constantly doing reboot.

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1061

Additional information about the problem:
BCCode: 50
BCCode: 1000007e
BCP1: C0000005
BCP2: 8F3A38BD
BCP3: 97B33BA8
BCP4: 97B33780
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011612-41527-01.dmp
C:\Users\Liisu\AppData\Local\Temp\WER-85426-0.sysdata.xml


So.. i need help how i can fix this problem.

Thanks!


My System SpecsSystem Spec
16 Jan 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Hello Annu,

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
16 Jan 2012   #3
Annu18

Windows 7 ultimate 32-bit
 
 

Thank you for answering!
So.. here is the link: http://speedy.sh/HPTtd/Minidump.rar
My System SpecsSystem Spec
16 Jan 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

> The crash was related to
ewusbnet.sys USB NDIS Miniport Driver from Huawei Technologies Co., Ltd.

Suggest you uninstall & update to the newest.

> Also of note is AVG which can sometimes cause BSOD's.

Please remove and replace AVG with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
16 Jan 2012   #5
Annu18

Windows 7 ultimate 32-bit
 
 

Thank you for all! I will remove AVG and replace this
My System SpecsSystem Spec
16 Jan 2012   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Keep us posted on progress there please.
My System SpecsSystem Spec
17 Jan 2012   #7
Annu18

Windows 7 ultimate 32-bit
 
 

I followed your advice and now works perfectly.
My System SpecsSystem Spec
17 Jan 2012   #8
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Thanks for reporting back.
Next time you have a question / problem you know where to find us.
Safe surfing!
My System SpecsSystem Spec
Reply

 Dell vostro 1015 crashed - bluescreen.




Thread Tools





Similar help and support threads
Thread Forum
Wifi goes off frequently. Windows 7. Dell Vostro 1015.
Hello guys, Please help me. Wifi goes off frequently, need to restart , updated drivers. Details: OS - Windows7 64bit Dell Vostro 1015
Network & Sharing
Repeating BSOD on Dell Vostro 1015
Hello. My laptop suddenly started giving me a blue screen after coming out of closed lid suspend/hibernation and has not recovered from it. System restore has failed to restore to any previous point. I get a notice of ndis.sys error. I was using it wirelessly. I have already attempted to download a...
BSOD Help and Support
Dell Vostro 1015 Laptop giving blue screen error
Hi all, I have a Dell Laptop Core 2 duo Processor. Since tomorrow its giving a blue screen error and rebooting please suggest what to do.I am attaching the dumps which would help you. Thanx in advance...
BSOD Help and Support
Dell Vostro 1015 Laptop giving blue screen error
Dell Vostro 1015 Laptop giving blue screen error Hi all, I have a Dell Laptop Core 2 duo Processor. Since tomorrow its giving a blue screen error and rebooting please suggest what to do.I am attaching the dumps which would help you. Thanx in advance...
General Discussion
BoD on Dell Vostro 460 - 0x80000000000000
Hi Guys, We installed a couple of new Dell Vostro 460 machines about a month ago. I have recently noticed random BoD on certain machines. All machines have the exact same hardware, software, and setup. We have collected the required Debugging data as per your guide. Machine Specs...
BSOD Help and Support
dell vostro 1015 video problem with win 7
hi, i have a problem with win 7 compatibality with the video causing slow startup/shutdown . is there some driver to solve this problem , I dont know what to do .
Drivers

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App