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Windows 7: Bsod - Randomly and varied error - 0x000000F4

16 Jan 2012   #1
skybooks

win 7
 
 
Bsod - Randomly and varied error - 0x000000F4

I have been having numerous BSOD's lately. They vary and there is a message at the end that memory dump failed with status 0xC0000010.

Todays BSOD had: 0x000000F4 (0x00000003 0x8F5F219C 0X82E62D60)

The only thing that I can think of is the hard drive upgrade I did to the Samsung M8 1TB 2.5 inch 5400 RPM SATA II. I dont remember 100% but I recall that the BSOD's started there - a clean install of Windows was done then. They often happen overnight but it has happened at day as following: The computer freezes whilst doind a seemingly simple thing eg web browsing. It is like a slow freeze, first the task bar freezes then the web browser and after about 30 secs a BSOD. I have tried to research and have found that large drives could have a problem with sleep and there was a hotfix, but the hotfix says my system doesnt need it.

Any advice really appreciated.

p.s I did have BSOD trouble on this system very long ago and this was successfully diagnosed on here as Symantec related. I now use MSE.

Sytem:
Dell XPS 1530
3gb Ram
Windows 7 32
Shipped with XP
system about 4 years old.


My System SpecsSystem Spec
.
16 Jan 2012   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Because it started with the installation of a new hard drive I would go to Samsumgs site and use their hard drive test program.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
My System SpecsSystem Spec
16 Jan 2012   #3
skybooks

win 7
 
 

Thanks. I had run that test already. I dont know if connected, but the Samsung software only runs in safemode. In normal mode it hangs at scanning drives.
My System SpecsSystem Spec
.

16 Jan 2012   #4
skybooks

win 7
 
 

Anyone?
My System SpecsSystem Spec
16 Jan 2012   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

To the best of my knowledge it should not hang in normal mode.
My System SpecsSystem Spec
17 Jan 2012   #6
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Your crash is a STOP 0x0000009F: DRIVER_POWER_STATE_FAILURE
Usual causes: Device driver


Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 881d2030, Physical Device Object of the stack
Arg3: 82b28ae0, Functional Device Object of the stack
Arg4: 8997ec28, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  usbhub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d8c04da

MODULE_NAME: usbhub

FAULTING_MODULE: 93416000 usbhub

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
82b28a94 82ac7eef 0000009f 00000003 881d2030 nt!KeBugCheckEx+0x1e
82b28b00 82ac7f68 82b28ba0 00000000 82b35380 nt!PopCheckIrpWatchdog+0x1f5
82b28b38 82a7b019 82b436e0 00000000 e7677b70 nt!PopCheckForIdleness+0x73
82b28b7c 82a7afbd 82b2bd20 82b28ca8 00000001 nt!KiProcessTimerDpcTable+0x50
82b28c68 82a7ae7a 82b2bd20 82b28ca8 00000000 nt!KiProcessExpiredTimerList+0x101
82b28cdc 82a7900e 0026d7c8 85521d48 82b35380 nt!KiTimerExpiration+0x25c
82b28d20 82a78e38 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
82b28d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  0x9F_3_WUDFRd_IMAGE_usbhub.sys

BUCKET_ID:  0x9F_3_WUDFRd_IMAGE_usbhub.sys

Followup: MachineOwner
---------
The driver identified is the usbhub.sys which is a Windows driver and not likely the actual cause.

There are a lot of errors in the application event logs.
A lot of these, uninstall these cell phone apps and then download and install the newest versions.
Code:
Event[25]:
  Log Name: Application
  Source: SideBySide
  Date: 2012-01-16T01:32:30.000
  Event ID: 33
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Ryan2-PC
  Description: 
Activation context generation failed for "C:\Program Files\Nokia\Nokia PC Suite 7\TIS_Windows7PIM.dll". Dependent Assembly Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis.

Event[27]:
  Log Name: Application
  Source: SideBySide
  Date: 2012-01-16T01:30:25.000
  Event ID: 33
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Ryan2-PC
  Description: 
Activation context generation failed for "C:\Program Files\Common Files\Research In Motion\AppLoader\MailServerMAPIProxy64.exe". Dependent Assembly Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found. Please use sxstrace.exe for detailed diagnosis.
Go to Device Manager, look for any yellow triangles, these indicate a program or driver that is not working correctly.
Uninstall the device, program and driver.
Go to the corresponding device or program website and download the latest driver or program and install it.

Here is a list of out of date drivers:
Most of them you will have to Find a compatible driver at Dell support/drivers
Code:
btcusb.sys   Sat Jan 03 16:37:13 2009  Description: Bluetooth USB Device Driver, find at Dell support/drivers
BtHidBus.sys Wed Jan 07 23:29:02 2009 Description: Bluetooth HID BUS Driver, find at Dell support/drivers
btnetBus.sys Sun Dec 07 12:39:27 2008 Description: Bluetooth PAN Bus Service, find at Dell support/drivers
BTNetFilter.sys Wed Nov 22 13:38:35 2006 Description: BlueSoleil Bluetooth, find at Dell support/drivers
e36gbus.sys  Fri Jun 26 22:29:48 2009 Description: Mobile Broadband Device Driver, find at Dell support/drivers
e36gmdfl.sys Fri Jun 26 22:32:59 2009 Same as above
e36gmdm.sys  Fri Jun 26 22:33:26 2009 Same as above
e36gmgmt e36gmgmt.sys Fri Jun 26 22:37:13 2009 Same as above
e36gwh.sys   Fri Jun 26 22:29:43 2009 Same as above
e36wgps.sys  Fri Jul 10 21:52:54 2009 Same as above
FSPFltd.sys  Fri Jun 06 01:37:15 2008 Description: Hide Folders 2009 file encryption driver, http://www.fspro.net/hide-folders/
IvtBtBus.sys Wed Jul 02 14:57:18 2008 Description: Bluetooth Bus Device Driver, find at Dell support/drivers
MarvinBus.sys Sat Sep 24 05:17:57 2005 Description: Pinnacle Marvin Bus, http://www.pinnaclesys.com/PublicSite/us/Support/Consumer+Support/?viewDownload=1
netw5v32.sys Fri Mar 27 00:10:37 2009 Description: Intel Wireless WiFi Link Driver, find at Dell support/drivers
OEM02Dev.sys Thu Oct 11 10:29:05 2007 Description: Creative Video Camera Device Driver, find a compatible driver at Dell support/drivers
OEM02Vfx.sys Mon Mar 05 18:45:03 2007 Same as above
rimmptsk.sys Fri Feb 15 17:01:16 2008 Description: Ricoh Memory Card Reader driver, Find a compatible driver at Dell support/drivers
rimsptsk.sys Mon Jul 30 09:42:56 2007 Description: Ricoh Memory Card Reader driver, Find a compatible driver at Dell support/drivers
rixdptsk.sys Mon Jul 30 10:54:01 2007 Description: Ricoh Memory Card Reader driver, Find a compatible driver at Dell support/drivers
VComm.sys    Mon Jan 21 19:26:10 2008 Description: Bluetooth Serial Port Driver (IVT BlueSolei) May not be compatible with Win7, find at http://www.ivtcorporation.com/download/BlueSoleil_Download.php
VcommMgr.sys Thu Jan 08 02:16:26 2009, same as above
vsb.sys      Tue Sep 07 21:31:26 2004 , old and dangerous, delete driver and program associated with it.
sptd.sys Mon Feb 28 03:28:51 2011

SPTD.SYS the second biggest cause of BSoDs, used by daemon tools and alcohol120.
Remove any CD virtualization programs such as Daemon Tools and Alcohol 120%.
They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs.
Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


You have had a lot of Windows update failures, a lot of USB related failures.
Check the Dell website for updated drivers, install all drivers that are newer than your current drivers.


Code:
Event[131]:
  Log Name: Application
  Source: Application Error
  Date: 2012-01-15T15:51:32.000
  Event ID: 1000
  Task: Application Crashing Events
  Level: Error
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Ryan2-PC
  Description: 
Faulting application name: Acrobat.exe, version: 10.1.1.33, time stamp: 0x4e64e9d5
Faulting module name: Acrobat.dll, version: 10.1.1.33, time stamp: 0x4e64fa0a
Exception code: 0xc0000005
Fault offset: 0x000e9748
Faulting process id: 0x7e4
Faulting application start time: 0x01ccd39967168262
Faulting application path: C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Acrobat.dll
Report Id: cb782734-3f90-11e1-9afc-028037ec0200
Uninstall Acrobat, try Nitro Reader 2


Code:
Event[49]:
  Log Name: System
  Source: Schannel
  Date: 2012-01-16T12:56:15.049
  Event ID: 36888
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Ryan2-PC
  Description: 
The following fatal alert was generated: 10. The internal error state is 10.
You have a lot of these, SChannel means secure channel.
This can be caused by incompatible software, including anti-virus.

Code:
Event[93]:
  Log Name: System
  Source: Microsoft Antimalware
  Date: 2012-01-16T12:46:57.000
  Event ID: 3002
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Ryan2-PC
  Description: 
Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.
 	Feature: Behavior Monitoring
 	Error Code: 0x80004005
 	Error description: Unspecified error 
 	Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
Update MSE with Windows update.
My System SpecsSystem Spec
17 Jan 2012   #7
skybooks

win 7
 
 

DAve76, thats exactly what I did a few BSOD's ago to "prepare" for the upcoming ones. Problem seems to be that the system is failing to write a mini dump with message : memory dump failed with status 0xC0000010
My System SpecsSystem Spec
17 Jan 2012   #8
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Please review my last post, it has been updated with new information.
I found the dump file in an additional zip file inside the zip file.
My System SpecsSystem Spec
17 Jan 2012   #9
skybooks

win 7
 
 

Many thanks. I will follow your instructions although the mini dump was quite old.

Is there any easy way to update the drivers?
My System SpecsSystem Spec
17 Jan 2012   #10
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

You might try the Dell Community Forum, they might have information on some usable drivers, since a quick check showed that Dell hasn't provided any Windows 7 drivers for your laptop.

Just do a search on their forum for your laptop model number and Windows 7 drivers.
My System SpecsSystem Spec
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