Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD playing Star Wars: The Old Republic, random reboots 0x00000024

18 Jan 2012   #41
Kapinoida

Windows 7 Home Premium x64
 
 

BSOD again with two sticks in the first slots, will test the other sticks in the other slots.


My System SpecsSystem Spec
.
18 Jan 2012   #42
writhziden

Windows 7 Home Premium 64 Bit
 
 

Your memory should all be compatible based on the report and the motherboard memory compatibility check. My guess is you have a bad module or two. You will have to narrow it down with the two sticks at a time process and post back if you are able to fix it. You could also try the DRAM voltage recommended with a 0.1 Volt increase as before to see if it provides more stability. In the meantime, here is your crash report and some steps that resulted from the analysis of it (don't do anything with the RAM until after these steps are completed; if you have already swapped out the two modules, that is fine, but see if it is stable before doing the following steps).

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\Kapinoida\Windows_NT6_BSOD_jcgriff2\011712-11918-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03212000 PsLoadedModuleList = 0xfffff800`03457670
Debug session time: Tue Jan 17 22:21:02.936 2012 (UTC - 7:00)
System Uptime: 0 days 0:26:03.512
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+6465383861626634
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR:  0x1E_0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff88002ffb588 -- (.exr 0xfffff88002ffb588)
ExceptionAddress: fffff880053bbb3d (dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+0x000000000000007d)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff88002ffb630 -- (.trap 0xfffff88002ffb630)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=f7fffa8004d3f530 rbx=0000000000000000 rcx=fffffa8004008580
rdx=fffffa8005a9e520 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880053bbb3d rsp=fffff88002ffb7c0 rbp=fffffa8006e35950
 r8=00000000000000b0  r9=fffffa8004128088 r10=fffffa8006597bd0
r11=fffff88002ffbac8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+0x7d:
fffff880`053bbb3d f0834018ff      lock add dword ptr [rax+18h],0FFFFFFFFh ds:2bd0:f7fffa80`04d3f548=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800032865fe to fffff8000328ec10

STACK_TEXT:  
fffff880`02ffa668 fffff800`032865fe : 00000000`00000000 fffffa80`04faa000 fffff880`02ffade0 fffff800`032ba830 : nt!KeBugCheck
fffff880`02ffa670 fffff800`032ba4fd : fffff800`0349871c fffff800`033d5c30 fffff800`03212000 fffff880`02ffb588 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`02ffa6a0 fffff800`032b92d5 : fffff800`033d90fc fffff880`02ffa718 fffff880`02ffb588 fffff800`03212000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`02ffa6d0 fffff800`032ca361 : fffff880`02ffb588 fffff880`02ffade0 fffff880`00000000 fffffa80`00000004 : nt!RtlDispatchException+0x415
fffff880`02ffadb0 fffff800`0328e2c2 : fffff880`02ffb588 fffffa80`068ca9c0 fffff880`02ffb630 fffffa80`05a9e520 : nt!KiDispatchException+0x135
fffff880`02ffb450 fffff800`0328cbca : fffffa80`05ad6a30 fffff880`00efbc98 fffffa80`05b05860 fffffa80`05b01e40 : nt!KiExceptionDispatch+0xc2
fffff880`02ffb630 fffff880`053bbb3d : 00000000`00000000 00000000`00000000 fffffa80`06587af0 fffffa80`06597410 : nt!KiGeneralProtectionFault+0x10a
fffff880`02ffb7c0 fffff880`053bf677 : fffffa80`068ca9c0 fffffa80`06e35950 fffffa80`04aee590 fffff880`0495d714 : dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+0x7d
fffff880`02ffb7f0 fffff880`053bee00 : 00000000`00000000 fffff880`00000003 00000000`00000000 fffff880`048bdb9e : dxgmms1!VidSchiProcessDpcCompletedPacket+0x253
fffff880`02ffb890 fffff880`053bec4c : fffffa80`05e22ef0 fffffa80`06597410 fffffa80`03c9c040 fffffa80`05e2f268 : dxgmms1!VidSchDdiNotifyDpcWorker+0x198
fffff880`02ffb8e0 fffff880`052c51cf : fffffa80`05067040 fffffa80`05e32240 00000000`00000000 00000000`00000000 : dxgmms1!VidSchDdiNotifyDpc+0x94
fffff880`02ffb930 fffff880`048ab3b4 : fffffa80`05cbb000 fffffa80`05cbb000 fffffa80`05e2f268 00000000`00000022 : dxgkrnl!DxgNotifyDpcCB+0x77
fffff880`02ffb960 fffffa80`05cbb000 : fffffa80`05cbb000 fffffa80`05e2f268 00000000`00000022 fffffa80`05e22000 : atikmdag+0x4f3b4
fffff880`02ffb968 fffffa80`05cbb000 : fffffa80`05e2f268 00000000`00000022 fffffa80`05e22000 fffff880`048be070 : 0xfffffa80`05cbb000
fffff880`02ffb970 fffffa80`05e2f268 : 00000000`00000022 fffffa80`05e22000 fffff880`048be070 00000000`00000000 : 0xfffffa80`05cbb000
fffff880`02ffb978 00000000`00000022 : fffffa80`05e22000 fffff880`048be070 00000000`00000000 c389470b`00000000 : 0xfffffa80`05e2f268
fffff880`02ffb980 fffffa80`05e22000 : fffff880`048be070 00000000`00000000 c389470b`00000000 000000b5`000000a9 : 0x22
fffff880`02ffb988 fffff880`048be070 : 00000000`00000000 c389470b`00000000 000000b5`000000a9 00000000`00000000 : 0xfffffa80`05e22000
fffff880`02ffb990 00000000`00000000 : c389470b`00000000 000000b5`000000a9 00000000`00000000 00000000`00000000 : atikmdag+0x62070


STACK_COMMAND:  kb

CHKIMG_EXTENSION: !chkimg -lo 50 -db !nt
3 errors : !nt (fffff8000328ec67-fffff8000328ef7f)
fffff8000328ec60  00  00  00  48  8b  89  d8 *43  00  00  e8  61  06  00  00  65 ...H...C...a...e
...
fffff8000328ec90  00  48  8b  44  24  40  49 *81  82  80  00  00  00  48  8b  44 .H.D$@I......H.D
...
fffff8000328ef70  0f  20  c0  48  89  01  0f  20  d0  48  89  41  08  0f  20 *d0 . .H... .H.A.. .

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  STRIDE

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE

BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE

Followup: memory_corruption
---------

Possible causes are Memory problems... Viruses... Corrupted hard disk system files... Corrupted System Files... Lack of Windows updates... Drivers...

Yours was probably related to the RAM, but to rule out other possible causes, do the following steps.
Thanks to JMH for helping with my understanding of the above steps.

Also, considering you were missing a registry entry for the OS multiple times (you said you had to fix it in the past), where did you get your installation DVD for Windows 7?
My System SpecsSystem Spec
18 Jan 2012   #43
Kapinoida

Windows 7 Home Premium x64
 
 

I got the installation DVD from a retail store, It's an OEM version, I think I got it from Microcenter. So far all the scans came up with nothing, doing the verifier again now.
My System SpecsSystem Spec
.

18 Jan 2012   #44
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright, let us know if you get another crash.
My System SpecsSystem Spec
18 Jan 2012   #45
Kapinoida

Windows 7 Home Premium x64
 
 

System just froze with verifier running, but no dump. Could this be more then just memory, like the motherboard is bad or maybe the power supply is failing?
My System SpecsSystem Spec
18 Jan 2012   #46
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Kapinoida View Post
System just froze with verifier running, but no dump. Could this be more then just memory, like the motherboard is bad or maybe the power supply is failing?
Try running Verifier with five non-Microsoft drivers at a time and see if you can get a crash report.

It could be the motherboard or power supply. You can try to (carefully) do PSU Testing and see if your power supply is working as you would expect.
My System SpecsSystem Spec
18 Jan 2012   #47
Kapinoida

Windows 7 Home Premium x64
 
 

Had something weird happen, it ended up freezing on me, but the computer started beeping like crazy. No blue screen or anything, had verifier on with five drivers selected.
My System SpecsSystem Spec
18 Jan 2012   #48
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Kapinoida View Post
Had something weird happen, it ended up freezing on me, but the computer started beeping like crazy. No blue screen or anything, had verifier on with five drivers selected.
That is not a good sign. Was there a pattern to the beep? Beeps are hardware alarms signifying overheating, voltage issues, etc.
My System SpecsSystem Spec
18 Jan 2012   #49
Kapinoida

Windows 7 Home Premium x64
 
 

Its was continuous repeating one tone beeps, very rapid. It happened as it froze while in game.
My System SpecsSystem Spec
18 Jan 2012   #50
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Kapinoida View Post
Its was continuous repeating one tone beeps, very rapid. It happened as it froze while in game.
I believe that indicates a RAM failure. Recommend running the memory tests again.
My System SpecsSystem Spec
Reply

 BSOD playing Star Wars: The Old Republic, random reboots 0x00000024




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Frequent BSOD playing Star Wars:The Old Republic
Like it says in the title most of my BSOD are coming when I'm gaming. Some of my BSOD I noticed were hardware faults I'm just not sure if that's because the hardware is failing or because something isn't running properly.
BSOD Help and Support
BSOD playing League of Legends and Star Wars the Old Republic
First time poster, was told to come here for help. Starting today I have had problems with the blue screen of death. The first one was while playing SWtoR and then several times when I tried to play League of Legends. Thank you all in advance for your help.
BSOD Help and Support
BSOD playing Star Wars: The Old Republic
So far the BSOD only happens playing The Old Republic. We've changed video cards to a Radeon 4000 series and updated drivers. This stopped the issue for about a week then it happened again. Windows 7 x86 64bit Original OEM installed OS Bought computer 08/2011 DXdiag and BSOD Dump & System...
BSOD Help and Support
BSOD / System crash / reboot playing Star wars the old republic
Hello, I have recently built a computer ( 2 days ago ) and have been having trouble when attempting to play the new game Star wars the old republic. After about 5 minutes my system crashes and restarts instantly to the same prompt when you force a shut down or lose power. All indications...
BSOD Help and Support
Playing Star Wars the old republic. Getting various BSODs.
Currently playing Starwars : The old republic on a built system. Windows 7 Ultimate x64 retail version AMD phenom II x4 925 processor 2.80MHZ 8 Gigs Ram Age of system is is about 1 month old. Never reinstalled OS. as stated in my title. i get various BSODs while playing the game. i...
BSOD Help and Support
BSoD playing Star Wars the Old republic
Recently I have been invited into the Early access of The Old republic MMO by Bioware and Previously 2 Beta weekends My problems began in November while playing the game I would encounter some BSoD's .. now in November I had an Idea of what the issue was , I had puchased an 850W PSU and during the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:03.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App