Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD playing Star Wars: The Old Republic, random reboots 0x00000024

20 Jan 2012   #71
writhziden

Windows 7 Home Premium 64 Bit
 
 

Nothing indicative of a CPU problem other than the memory problem. They do interface, but CPU problems are so rare that I usually don't worry about that unless obvious signs emerge. What RAM did you have in your machine during the Memtest? So much swapping, I'm a little confused.


My System SpecsSystem Spec
.
20 Jan 2012   #72
Kapinoida

Windows 7 Home Premium x64
 
 

I had my usual RAM right now, 4 modules. In the next few days I should be able to get to my buddies house to borrow his to do some testing, we are getting hit by a snow storm right now.
My System SpecsSystem Spec
20 Jan 2012   #73
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Kapinoida View Post
I had my usual RAM right now, 4 modules. In the next few days I should be able to get to my buddies house to borrow his to do some testing, we are getting hit by a snow storm right now.
How is system stability? Have you tried Star Wars?
My System SpecsSystem Spec
.

20 Jan 2012   #74
Kapinoida

Windows 7 Home Premium x64
 
 

Yes, still freezing and BSOD after the clean install.
My System SpecsSystem Spec
20 Jan 2012   #75
writhziden

Windows 7 Home Premium 64 Bit
 
 

Hmmm. Maybe we should try doing a full reset of things and clear temporary memory corruption to see if it has any effect. You don't appear to have a RAID controller, so you can disregard the note.
Note: If you have a RAID controller of any kind, a CMOS clear will reset the controller and wipe the data. Backup any data and do a CMOS clear as a last resort if you have a RAID controller. If you have a RAID controller and do not want to lose data, skip to step 3.
  1. Go into your BIOS and load default settings to clear the CMOS memory.
  2. Save Settings and exit the BIOS.
  3. Shut down and turn off the computer.
  4. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
  5. Hold down the power button for 30 seconds. This closes the circuit and ensures all power from components is drained to clear the software connections between the BIOS and hardware and clear any corruption in the temporary memory.
  6. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall.
  7. Turn it on to reinitialize the software connections between the BIOS and hardware, and post back your results.
My System SpecsSystem Spec
20 Jan 2012   #76
Kapinoida

Windows 7 Home Premium x64
 
 

So I did that, and still getting crashes. I may have found an easier way to test the stability then the game. I went to run the Windows Experience Index test and it crashed midway through. It's atleast faster then waiting for the game to do it. Haha.
My System SpecsSystem Spec
20 Jan 2012   #77
writhziden

Windows 7 Home Premium 64 Bit
 
 

What step does it cause the crash at? Did you see? If we can find the step, that may help narrow down the cause.
My System SpecsSystem Spec
20 Jan 2012   #78
Kapinoida

Windows 7 Home Premium x64
 
 

I will run it again and see, forgot to post the dump.
My System SpecsSystem Spec
20 Jan 2012   #79
writhziden

Windows 7 Home Premium 64 Bit
 
 

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\Kapinoida\Windows_NT6_BSOD_jcgriff2\012012-10093-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`02c4d000 PsLoadedModuleList = 0xfffff800`02e92e90
Debug session time: Fri Jan 20 14:36:42.455 2012 (UTC - 7:00)
System Uptime: 0 days 0:03:17.000
Loading Kernel Symbols
...............................................................
................................................................
..................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff88004cb84ae, 0, ff72}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+4234ae )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88004cb84ae, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 000000000000ff72, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
atikmdag+4234ae
fffff880`04cb84ae 837f4401        cmp     dword ptr [rdi+44h],1

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  000000000000ff72

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002efe0e8
 000000000000ff72 

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR:  0x1E_c0000005

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff880021b7c30 -- (.trap 0xfffff880021b7c30)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff900c064b140 rbx=0000000000000000 rcx=0000000000000800
rdx=fffff900c064b140 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88004cb84ae rsp=fffff880021b7dc0 rbp=fffffa800806c000
 r8=0000000000000000  r9=0000000000000000 r10=fffff8a0026ee160
r11=fffff880021b7e68 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
atikmdag+0x4234ae:
fffff880`04cb84ae 837f4401        cmp     dword ptr [rdi+44h],1 ds:7dd0:00000000`00000044=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002d19028 to fffff80002ccd640

STACK_TEXT:  
fffff880`021b73a8 fffff800`02d19028 : 00000000`0000001e ffffffff`c0000005 fffff880`04cb84ae 00000000`00000000 : nt!KeBugCheckEx
fffff880`021b73b0 fffff800`02ccccc2 : fffff880`021b7b88 fffff880`021b7f40 fffff880`021b7c30 fffff880`021b8340 : nt! ?? ::FNODOBFM::`string'+0x4987d
fffff880`021b7a50 fffff800`02ccb83a : 00000000`00000000 00000000`0000ff72 fffff800`02cd8200 fffff880`021b7f40 : nt!KiExceptionDispatch+0xc2
fffff880`021b7c30 fffff880`04cb84ae : 00000000`0000a191 fffff880`04c899a3 00000000`00000000 fffff880`04c9ca91 : nt!KiPageFault+0x23a
fffff880`021b7dc0 00000000`0000a191 : fffff880`04c899a3 00000000`00000000 fffff880`04c9ca91 00000000`00000001 : atikmdag+0x4234ae
fffff880`021b7dc8 fffff880`04c899a3 : 00000000`00000000 fffff880`04c9ca91 00000000`00000001 fffff880`04cb8aa2 : 0xa191
fffff880`021b7dd0 00000000`00000000 : fffff880`04c9ca91 00000000`00000001 fffff880`04cb8aa2 43df8000`44230000 : atikmdag+0x3f49a3


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmdag+4234ae
fffff880`04cb84ae 837f4401        cmp     dword ptr [rdi+44h],1

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  atikmdag+4234ae

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ebb3c7e

FAILURE_BUCKET_ID:  X64_0x1E_c0000005_atikmdag+4234ae

BUCKET_ID:  X64_0x1E_c0000005_atikmdag+4234ae

Followup: MachineOwner
---------
Display card driver. What happens if you run FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net and |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card?
My System SpecsSystem Spec
20 Jan 2012   #80
Kapinoida

Windows 7 Home Premium x64
 
 

Looks like it crashed on the texture load part of the 3d analysis. Or maybe the one after, I will run again to verify.
My System SpecsSystem Spec
Reply

 BSOD playing Star Wars: The Old Republic, random reboots 0x00000024




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Frequent BSOD playing Star Wars:The Old Republic
Like it says in the title most of my BSOD are coming when I'm gaming. Some of my BSOD I noticed were hardware faults I'm just not sure if that's because the hardware is failing or because something isn't running properly.
BSOD Help and Support
BSOD playing League of Legends and Star Wars the Old Republic
First time poster, was told to come here for help. Starting today I have had problems with the blue screen of death. The first one was while playing SWtoR and then several times when I tried to play League of Legends. Thank you all in advance for your help.
BSOD Help and Support
BSOD playing Star Wars: The Old Republic
So far the BSOD only happens playing The Old Republic. We've changed video cards to a Radeon 4000 series and updated drivers. This stopped the issue for about a week then it happened again. Windows 7 x86 64bit Original OEM installed OS Bought computer 08/2011 DXdiag and BSOD Dump & System...
BSOD Help and Support
BSOD / System crash / reboot playing Star wars the old republic
Hello, I have recently built a computer ( 2 days ago ) and have been having trouble when attempting to play the new game Star wars the old republic. After about 5 minutes my system crashes and restarts instantly to the same prompt when you force a shut down or lose power. All indications...
BSOD Help and Support
Playing Star Wars the old republic. Getting various BSODs.
Currently playing Starwars : The old republic on a built system. Windows 7 Ultimate x64 retail version AMD phenom II x4 925 processor 2.80MHZ 8 Gigs Ram Age of system is is about 1 month old. Never reinstalled OS. as stated in my title. i get various BSODs while playing the game. i...
BSOD Help and Support
BSoD playing Star Wars the Old republic
Recently I have been invited into the Early access of The Old republic MMO by Bioware and Previously 2 Beta weekends My problems began in November while playing the game I would encounter some BSoD's .. now in November I had an Idea of what the issue was , I had puchased an 850W PSU and during the...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:48.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App