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Windows 7: BSOD on connecting to data card internet


16 Jan 2012   #1

Windows 7 Home Premium 64 bit
 
 
BSOD on connecting to data card internet

I have a relatively new laptop. But from the last few days I have got the blue screen at least once a day.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.2
Locale ID: 16393

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88005DD7399
BCP3: FFFFF88002E0D9A8
BCP4: FFFFF88002E0D210
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


My System SpecsSystem Spec
.

16 Jan 2012   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ppoonamk View Post
I have a relatively new laptop. But from the last few days I have got the blue screen at least once a day.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.2
Locale ID: 16393

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88005DD7399
BCP3: FFFFF88002E0D9A8
BCP4: FFFFF88002E0D210
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Two issues

First


Related to
CT_ZTEMT_U_USBSER.sys USB Modem/Serial Device Driver from ZTEMT Incorporated. Your is from 2010. Please re-install using newest available.

Second:


I notice your avast which is often at least a contributing cause of BSOD'S . Please remove and replace your Avast with Microsoft Security Essentials AT LEAST TO TEST



http://files.avast.com/files/eng/aswclear5.exe


Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
Reply

 BSOD on connecting to data card internet




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