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Windows 7: Bad pool header BSOD

31 Jan 2012   #21
writhziden

Windows 7 Home Premium 64 Bit
 
 

What processor do you have? What motherboard? What is your RAM manufacturer and model? Download and install HWiNFO32 Download and run it not in sensor-only mode. Select the save report feature and save as html by browsing to the folder you would like to save in. Compress (zip) the HTML file and post on here.

Also, you should fill out your System Specs in your profile. System Info - See Your System Specs


My System SpecsSystem Spec
.
02 Feb 2012   #22
themaniacboy

Windows 7 Ultimate x86
 
 

First bluescreen after 2 days :
My System SpecsSystem Spec
02 Feb 2012   #23
writhziden

Windows 7 Home Premium 64 Bit
 
 

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [G:\Kingston\BSODDmpFiles\themaniacboy\020312-18642-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02e67000 PsLoadedModuleList = 0xfffff800`030ac670
Debug session time: Thu Feb  2 13:29:48.845 2012 (GMT-7)
System Uptime: 0 days 4:13:47.000
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C5, {fffffa700570b798, 2, 1, fffff80003012617}

Probably caused by : usbhub.sys ( usbhub!UsbhQueueWorkItem+fe )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_CORRUPTED_EXPOOL (c5)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is
caused by drivers that have corrupted the system pool.  Run the driver
verifier against any new (or suspect) drivers, and if that doesn't turn up
the culprit, then use gflags to enable special pool.
Arguments:
Arg1: fffffa700570b798, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff80003012617, address which referenced memory

Debugging Details:
------------------


BUGCHECK_STR:  0xC5_2

CURRENT_IRQL:  2

FAULTING_IP: 
nt!ExAllocatePoolWithTag+537
fffff800`03012617 48895808        mov     qword ptr [rax+8],rbx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

TRAP_FRAME:  fffff80000b9c0d0 -- (.trap 0xfffff80000b9c0d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa700570b790 rbx=0000000000000000 rcx=fffffa8007bfa570
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80003012617 rsp=fffff80000b9c260 rbp=0000000000001000
 r8=0000000000000000  r9=fffff8000306e4f0 r10=fffff8000306e348
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!ExAllocatePoolWithTag+0x537:
fffff800`03012617 48895808        mov     qword ptr [rax+8],rbx ds:0202:fffffa70`0570b798=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ee31e9 to fffff80002ee3c40

STACK_TEXT:  
fffff800`00b9bf88 fffff800`02ee31e9 : 00000000`0000000a fffffa70`0570b798 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff800`00b9bf90 fffff800`02ee1e60 : fffff800`00b9c0c8 00000000`00000004 fffff880`05255801 fffff800`0306e4f0 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c0d0 fffff800`03012617 : fffff880`05aec34c fffffa80`039d9148 fffff800`030842c0 00000000`00000000 : nt!KiPageFault+0x260
fffff800`00b9c260 fffff880`05ab88ba : fffffa80`00000000 00000000`00000008 00000000`77485353 00000000`00000000 : nt!ExAllocatePoolWithTag+0x537
fffff800`00b9c350 fffff880`05aec406 : fffffa80`05323ef8 fffffa80`00000001 fffffa80`053231a0 fffffa80`05323050 : usbhub!UsbhQueueWorkItem+0xfe
fffff800`00b9c3b0 fffff880`05acc193 : fffffa80`05324030 fffff880`02f58f99 fffffa80`0523c258 00000000`00000000 : usbhub!UsbhHubSSH_Timer+0x62
fffff800`00b9c3f0 fffff800`02ef32df : 00000000`00000000 00000000`00000000 00000000`00000001 fffffa80`053d8438 : usbhub!UsbhDmTimer+0x16f
fffff800`00b9c460 fffff800`02eef5fc : 00000000`00000002 fffff800`00b9c618 00000000`00000004 00000000`0000000b : nt!IopTimerDispatch+0x132
fffff800`00b9c570 fffff800`02eef496 : fffffa80`03a48148 fffffa80`03a48148 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c5e0 fffff800`02eef37e : 00000023`73ffd86e fffff800`00b9cc58 00000000`000ee4d3 fffff800`0305dce8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02eef167 : 0000000b`1e34e5c6 0000000b`000ee4d3 0000000b`1e34e5b3 00000000`000000d3 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02edb96a : fffff800`03059e80 fffff800`03067cc0 00000000`00000000 fffff880`01633a00 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
usbhub!UsbhQueueWorkItem+fe
fffff880`05ab88ba 488bd8          mov     rbx,rax

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  usbhub!UsbhQueueWorkItem+fe

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: usbhub

IMAGE_NAME:  usbhub.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d8c0c15

FAILURE_BUCKET_ID:  X64_0xC5_2_usbhub!UsbhQueueWorkItem+fe

BUCKET_ID:  X64_0xC5_2_usbhub!UsbhQueueWorkItem+fe

Followup: MachineOwner
---------
Run through the steps in USB Driver - General Fix for Problems to determine what is causing the usb related crash. Also, refer to my previous post to provide us with more information. Did you run another memtest?
My System SpecsSystem Spec
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03 Feb 2012   #24
themaniacboy

Windows 7 Ultimate x86
 
 

Hello, thank you for the reply, i will try this method and report back.
Also, one of the files called tcpip.sys caused the crash, i believe this has to do with my internet.
Can i revert settings of tcpip.sys to the default settings in any way ?
My System SpecsSystem Spec
03 Feb 2012   #25
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by themaniacboy View Post
Hello, thank you for the reply, i will try this method and report back.
Also, one of the files called tcpip.sys caused the crash, i believe this has to do with my internet.
Can i revert settings of tcpip.sys to the default settings in any way ?
Internet related crashes most often have to do with network adapter drivers not being up to date or antivirus software. What antivirus software do you have installed? Have you updated your network adapter drivers recently?

Also, how did you determine tcpip.sys caused a crash?
My System SpecsSystem Spec
03 Feb 2012   #26
themaniacboy

Windows 7 Ultimate x86
 
 

Quote   Quote: Originally Posted by writhziden View Post
Quote   Quote: Originally Posted by themaniacboy View Post
Hello, thank you for the reply, i will try this method and report back.
Also, one of the files called tcpip.sys caused the crash, i believe this has to do with my internet.
Can i revert settings of tcpip.sys to the default settings in any way ?
Internet related crashes most often have to do with network adapter drivers not being up to date or antivirus software. What antivirus software do you have installed? Have you updated your network adapter drivers recently?

Also, how did you determine tcpip.sys caused a crash?
Bluescreen viewer, it stated that the crash was caused by tcpip.sys
My System SpecsSystem Spec
03 Feb 2012   #27
writhziden

Windows 7 Home Premium 64 Bit
 
 

Yeah, I helped someone a few weeks ago who had BlueScreenViewer erroneously telling him it was tcpip.sys when his graphics card was causing crashes. That program is not very reliable for crash reports. We use the methods outlined in User-friendly: Analyzing your first BSoD! to debug crash reports.
My System SpecsSystem Spec
08 Feb 2012   #28
themaniacboy

Windows 7 Ultimate x86
 
 

I am sorry i didn't reply back soon, but my problem solving spree ended on bios problems, windows installation problems after thoroughly testing of the memory it found 48000000 errors, so i decided to reseat the memory, blow some dust and testing module by module, i got one faulty module, but after retesting with memtest and reseating the memory it solved all memory problems, however, this was not the end of problems, bsod, freezes continued on windows, so a friend decided to check it out, found harddrive problems so he made some changes via command prompt.
This only made things worse because it had to reboot to apply changes but it never passed the black screen with only a mouse cursor.
I tried to reinstall windows 7 after formatting my partition, but bsod reappeared, i found the cd cable was the defect this time after a long trial and error.
This time i used another dvd drive but windows 7 installation never passed the device drivers screen, again after long trial and error no solution so i decided to do a workaround, first install xp and then install 7, however xp install also froze on the known 34 minutes left screen when it is trying to install devices, so again after much frustation i found a solution to disable usb legacy support in bios.
It worked, i finally got somewhere.
Xp finished installation and i decided to try the windows 7 install, same problem, no device drivers.
Switched multiple dvd drivers, didn't work, changed sata to use ahci instead of ide, this made things worse, xp froze and i was back again in trial and error mode, i flashed the bios earlier and that seemed to be the cause that win 7 install doesn't detect device drivers.
After setting to ahci mode the bios began to trouble also, so i reset the bios by disabling the cmos battery, let it cool down for awhile.
I retried, got past the bios screen and tried to reinstall xp AGAIN.
Xp finished and it still froze on me, for awhile i thought it might be a motherboard error, because it started acting weirder after lots of rebooting.
Before i flashed my bios, it started to display strange symbols and had a harder time to get past bios post screen, that is why i flashed it.
Well i decided to enable both dvd drives but that was a big mistake, the cable of the slave drive was defect so it froze on me in xp.
I decided to disable it in bios and then plug out the drive but my bios froze.
So i plugged in the cable while the pc was still running and the whole pc shut down, it short-circuited.
Very very dumb of me, i was shocked and unplugged everything.
I was hoping this was the safety that shutdown my pc so that it prevents permanent damage.
After this i decided it was time to let my dad fall in.
He has way more experience with this and has a better understanding of the possible cause(s) from these problems.
So he started pulling out every single piece of hardware and test it one by one.
He replaced the dvd drive and replaced the defect cable.
First we reinstalled xp, it worked flawlessly and then installed windows 7, no problems
He told me to test it in this state for awhile, play games, music and if it works, we can start plugging in the other hardware.
I suspect i might be the graphics card that wasn't correctly seated, but i'll see that tomorrow.
I've certainly learned many things in this frustating, trial and error journey
I had never expected that a bsod can have so many causes, much much more then i expected.
I hope someone with similar problems can find the solution to his/her problem in this post.
Thanks for all your help people.
My System SpecsSystem Spec
08 Feb 2012   #29
themaniacboy

Windows 7 Ultimate x86
 
 

Oow yeah, writhziden, thanks for your advice.
I'll do that right away.
My System SpecsSystem Spec
08 Feb 2012   #30
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by themaniacboy View Post
I've certainly learned many things in this frustating, trial and error journey
I had never expected that a bsod can have so many causes, much much more then i expected.
I hope someone with similar problems can find the solution to his/her problem in this post.
Thanks for all your help people.
Wow!
What a journey of discovery indeed.
Well done!
Once settled you can come & help us help others.
My System SpecsSystem Spec
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