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Windows 7: Kernel Power Event 41


16 Jan 2012   #1

Windows 7 Home Premium 64-bit
 
 
Kernel Power Event 41

Hello,

My PC randomly and abruptly restarts, giving me a Kernel Power Event 41.
It has been happening almost as long as I've had the PC.
I could be browsing the web or playing a game, when the screen turns black and after about 3 seconds, the motherboard screen appears.

Although I have unticked "Automatically Restart", it still does the same thing.

Something to note is that at a time very close to the Kernel Power Event 41 is an Event ID 219_Windows Kernel PNP. When I was installing everything back when I built the PC, the NEC USB3 Driver failed to install properly.

Here is the Event Data for the Kernel Power Event 41:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-01-16T06:21:02.635223000Z" />
<EventRecordID>95918</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Vengance</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

Here is the Event Data for the Event ID 219_Windows Kernel PNP:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
<EventID>219</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>212</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2012-01-16T06:21:07.533631600Z" />
<EventRecordID>95920</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="52" />
<Channel>System</Channel>
<Computer>Vengance</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="DriverNameLength">62</Data>
<Data Name="DriverName">PCI\VEN_1033&DEV_0194&SUBSYS_50071458&REV_04\4&115a8633&0&0010</Data>
<Data Name="Status">3221226536</Data>
<Data Name="FailureNameLength">16</Data>
<Data Name="FailureName">\Driver\nusb3xhc</Data>
<Data Name="Version">0</Data>
</EventData>
</Event>

Here are my system specs:

Intel i7 950 (Stock heatsink)
Gigabyte GA-X58A-UD3R Motherboard
Kingston HyperX KHX1600C9D3T1K3/6GX (3x2GB) DDR3
Sapphire Radeon HD 6850
Western Digital Caviar Blue 500GB WD5000AAKX (OS is on this one)
Western Digital Caviar Blue 1TB WD10EALX
Lite-On IHAS324 24x DVDRW
Corsair HX-850 Power Supply

Nothing is overclocked.

I've also run the Windows Memory Diagnostic which has found no errors.

This one is beyond my experience in computing.

Best Regards,

Kraminka

My System SpecsSystem Spec
.

16 Jan 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Hi there,

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
17 Jan 2012   #3

Windows 7 Home Premium 64-bit
 
 

The Minidump folder doesn't appear to exist.

Is it a hidden folder?
My System SpecsSystem Spec
.


17 Jan 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Kraminka View Post
The Minidump folder doesn't appear to exist.

Is it a hidden folder?

The DMP can be located in a few places have you searched for *.DMP?


BTW event ID 41 task 63 simply means the machine was not shut down cleanly

May be Related to nusb3xhc.sys USB 3.0 Host Controller Driver from NEC Electronics Corporation. I would update that with newest just in case.
My System SpecsSystem Spec
17 Jan 2012   #5

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Kraminka View Post
The Minidump folder doesn't appear to exist.

Is it a hidden folder?

The DMP can be located in a few places have you searched for *.DMP?


BTW event ID 41 task 63 simply means the machine was not shut down cleanly

May be Related to nusb3xhc.sys USB 3.0 Host Controller Driver from NEC Electronics Corporation. I would update that with newest just in case.
Yeah, I've searched for .DMP, but nothing related came up.

I do know that ID 41 task 63 means that it wasn't shut down cleanly, as mentioned in my first post; the screen randomly goes black and the motherboard screen will pop up after about 3 seconds. I'd like to know what's causing it.
My System SpecsSystem Spec
17 Jan 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Kraminka View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Kraminka View Post
The Minidump folder doesn't appear to exist.

Is it a hidden folder?

The DMP can be located in a few places have you searched for *.DMP?


BTW event ID 41 task 63 simply means the machine was not shut down cleanly

May be Related to nusb3xhc.sys USB 3.0 Host Controller Driver from NEC Electronics Corporation. I would update that with newest just in case.
Yeah, I've searched for .DMP, but nothing related came up.

I do know that ID 41 task 63 means that it wasn't shut down cleanly, as mentioned in my first post; the screen randomly goes black and the motherboard screen will pop up after about 3 seconds. I'd like to know what's causing it.
Are DMP files enabled in control panel as described in the previous post?

If so, these are a few things that can prevent dmps from being written

No page files, page file smaller than ram, page file on a different HD than the OS

I would try re-installing the USB driver.
My System SpecsSystem Spec
17 Jan 2012   #7

Windows 7 Home Premium 64-bit
 
 

I tried updating the driver, doing so froze my PC.
I had to turn it off. Upon going back into device manager, the new Renesas Electronics USB 3.0 Host Controller has been installed and the NEC driver was still there so I've uninstalled that one.
My System SpecsSystem Spec
17 Jan 2012   #8

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Kraminka View Post
I tried updating the driver, doing so froze my PC.
I had to turn it off. Upon going back into device manager, the new Renesas Electronics USB 3.0 Host Controller has been installed and the NEC driver was still there so I've uninstalled that one.

Let us know how it is going
My System SpecsSystem Spec
17 Jan 2012   #9

Windows 7 Home Premium 64-bit
 
 

So far I haven't had a restart since updating the driver, but it could be a while before I do get another restart.
When I do I'll be sure to post.
My System SpecsSystem Spec
17 Jan 2012   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Kraminka View Post
So far I haven't had a restart since updating the driver, but it could be a while before I do get another restart.
When I do I'll be sure to post.
You mean "if" you do
My System SpecsSystem Spec
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