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#1
Disk Cleanup stopped working
Hi, I've recently formatted my laptop, maybe a month ago or so and this is the first time i experience such a problem. I click in Disk Cleanup and it simply crashes, I googled around couldn't find anything useful, I tried most of the solutions suggested here: In Windows 7, Disk cleanup stops working on System Files after - Microsoft Answers
and nothing. here is what it says when it occurs:
Problem signature:
Problem Event Name: APPCRASH
Application Name: cleanmgr.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc995
Fault Module Name: Csi.dll
Fault Module Version: 14.0.4761.1000
Fault Module Timestamp: 4bab94c5
Exception Code: c0000005
Exception Offset: 0000000000294ca6
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2070
Additional Information 1: f3d9
Additional Information 2: f3d955556790c619f7e3f864e526662c
Additional Information 3: 61f8
Additional Information 4: 61f8f26e47678f462bd3cb431023c425