Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Disk Cleanup stopped working

17 Jan 2012   #1
pannochka

Windows 7 Ultimate 64bit
 
 
Disk Cleanup stopped working

Hi, I've recently formatted my laptop, maybe a month ago or so and this is the first time i experience such a problem. I click in Disk Cleanup and it simply crashes, I googled around couldn't find anything useful, I tried most of the solutions suggested here: In Windows 7, Disk cleanup stops working on System Files after - Microsoft Answers

and nothing. here is what it says when it occurs:

Problem signature:
Problem Event Name: APPCRASH
Application Name: cleanmgr.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc995
Fault Module Name: Csi.dll
Fault Module Version: 14.0.4761.1000
Fault Module Timestamp: 4bab94c5
Exception Code: c0000005
Exception Offset: 0000000000294ca6
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2070
Additional Information 1: f3d9
Additional Information 2: f3d955556790c619f7e3f864e526662c
Additional Information 3: 61f8
Additional Information 4: 61f8f26e47678f462bd3cb431023c425


My System SpecsSystem Spec
.
17 Jan 2012   #2
usasma
Microsoft MVP

 
 

Do you have all Windows Updates and all Microsoft Updates? This appears to have issues with Sharepoint Workspace Manager
My System SpecsSystem Spec
23 Jan 2012   #3
pannochka

Windows 7 Ultimate 64bit
 
 

I have most of the updates, although this never happened before. Could it be from something else or I should just reformat again?
My System SpecsSystem Spec
.

23 Jan 2012   #4
usasma
Microsoft MVP

 
 

Did getting the updates fix it?

If not, use the free anti-malware scans here to see if you're infected (in case your current protection is corrupted): Hardware Diags
My System SpecsSystem Spec
26 Jan 2012   #5
pannochka

Windows 7 Ultimate 64bit
 
 

im sorry but i don't understand how to use this.
My System SpecsSystem Spec
26 Jan 2012   #6
usasma
Microsoft MVP

 
 

Click on this link: Hardware Diags
Follow the instructions there.
My System SpecsSystem Spec
Reply

 Disk Cleanup stopped working




Thread Tools




Similar help and support threads
Thread Forum
Mouse and Keyboard Have Stopped Working After Disc Cleanup/Update
All, Background: A few days ago I decided to try to clean up my Dell Studio XPS 7100 a bit by going through and deleting files using the Disc cleanup. I selected all categories listed (to my detriment as it apparently included my previous Restore Points) and also did a little disc...
General Discussion
Disk Cleanup
I understand what defragment does but Iím not clear about disk cleanup. Can someone please explain? And also, please advise me if this is not the most appropriate discussion for this post.
Performance & Maintenance
Windows installer has stopped working or setup.exe has stopped working
HI, I'VE INSTTALED WINDOWS 7 PROF.ON MY PC. I M TRYING TO INSTALL WINDOWS7ULTIMATE BY CLICKING ON SETUP.EXE AN ERROR MASSAGE APPEARED SAYING: THEN I TRIED TO INSTALL WINDOWS 8 ON MY PC.. BUT THE ERROR MASSAGE APPEARED SAYING SAME THING AND ALL OTHER SETUP IN THAT DRIVE ARE SAYING SAME...
General Discussion
Disk Cleanup
Which files can safely be checked for Disk Cleanup? I don't want to delete something that may casue an issue with the system working correctly.
Performance & Maintenance
Disk Cleanup
Suddenly my Disk Cleanup will not start using Disk Cleanup.exe. I now have to go to Start>Run>cleanmgr to get it to start and that won't pin to the Start Menu which is where I want it. Using Windows 7 Home Premium 64bit.
Performance & Maintenance
Disk Drive stopped working after installing windows 7
I installed windows 7, I'm only done phase 2 and I can't even start phase 3 because my disk drive doesn't work. When I load up My Computer I can see the drive, but when I put in a disk it disappears and I get a message: "Storage Device Connected A storage device was connected. If this device is a...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 10:19.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App