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Windows 7: BSOD and small PC freezes

18 Jan 2012   #11
Hypnotise07

Windows 7 64bit
 
 

hmm i uninstalled the spd driver using the uninstaller, and i installed every update for windows also including SP1 that is shown in my system screen


My System SpecsSystem Spec
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18 Jan 2012   #12
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Your second DMP confirms that SP1 has not been installed & that SPTD remains.
Advice holds as originally stated.
Attachment 193860
My System SpecsSystem Spec
19 Jan 2012   #13
Hypnotise07

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by JMH View Post
Your second DMP confirms that SP1 has not been installed & that SPTD remains.
Advice holds as originally stated.
Attachment 193860
this is weird, i posted screenshots that shows the contrary
My System SpecsSystem Spec
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19 Jan 2012   #14
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

I will call in my partner for his comments...
Interesting indeed!
Date discrepancies re SP1{ DMP was collected & SP1 installed later}


My System SpecsSystem Spec
19 Jan 2012   #15
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Hypnotise07 View Post
Quote   Quote: Originally Posted by JMH View Post
Your second DMP confirms that SP1 has not been installed & that SPTD remains.
Advice holds as originally stated.
Attachment 193860
this is weird, i posted screenshots that shows the contrary

Well You do have SP-1 installed NOW. According to your snip it was installed on the 18th. The most recent DMP file we have we have is from the 17th.

RE Sptd.sys. I guess we can wait for the next dmp/crash to find out if it is still installed.


If you are getting BSOD's we need the most current dmp files to see where you are now.

Just noticed you have 10 gigs of ram. Was it purchased at the same time or upgraded? If upgraded when?
My System SpecsSystem Spec
19 Jan 2012   #16
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

It may also help to do this, to ensure you do get a dmp file created when it crashes.

To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header
Select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

and give it a minute after BSOD'ing so it has a chance to write it.
My System SpecsSystem Spec
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 BSOD and small PC freezes




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