New
#11
hmm i uninstalled the spd driver using the uninstaller, and i installed every update for windows also including SP1 that is shown in my system screen
BSOD and small PC freezes
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New #12
Your second DMP confirms that SP1 has not been installed & that SPTD remains.
Advice holds as originally stated.
Attachment 193860Last edited by JMH; 29 Jan 2012 at 01:13.
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New #13
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New #14
I will call in my partner for his comments...
Interesting indeed!
Date discrepancies re SP1{ DMP was collected & SP1 installed later}
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New #15
Well You do have SP-1 installed NOW. According to your snip it was installed on the 18th. The most recent DMP file we have we have is from the 17th.
RE Sptd.sys. I guess we can wait for the next dmp/crash to find out if it is still installed.
If you are getting BSOD's we need the most current dmp files to see where you are now.
Just noticed you have 10 gigs of ram. Was it purchased at the same time or upgraded? If upgraded when?
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New #16
It may also help to do this, to ensure you do get a dmp file created when it crashes.
To ensure minidumps are enabled:
Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header
Select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.
and give it a minute after BSOD'ing so it has a chance to write it.
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