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Windows 7: My Pc restart instead of shutting down

17 Jan 2012   #1

Windows 7 Ultimate 64 bit
 
 
My Pc restart instead of shutting down

Hello,
it is a week or so that I have a problem with my PC.
When I shut down the PC, instead of turning off, he restart.
Before restarting, for a brief moment I can see a BSOD screen, but I cannot read it.
After the PC restart, I see a small window telling me that the PC was restored due to an error.
The message detail is this :

Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7601.2.1.0.256.1
ID impostazioni locali: 2064

Ulteriori informazioni sul problema:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80003B7E4EA
BCP3: 0000000000000000
BCP4: 000000000000004E
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

File che contribuiscono alla descrizione del problema:
C:\Windows\Minidump\011712-17643-01.dmp
C:\Users\Aris\AppData\Local\Temp\WER-44304-0.sysdata.xml

Leggere l'informativa sulla privacy online:
Windows 7 Privacy Statement - Microsoft Windows

Se l'informativa sulla privacy online non disponibile, leggere quella offline:
C:\Windows\system32\it-IT\erofflps.txt

A week and a half ago, I installed two add-on cards ( a PCI USB card and a PCIE USB 3.0 card), and with the PCI I has troubles to make it run, so I uninstalled it and I sent it back to the store.
With the USB 3.0 instead everything was fine.
I dont know if this is related to the problem I have right now.

Attached is the files requested on the BSOD Posting Instructions.

Any suggestion as what is the cause of this problem ?

Thank You very much !
Best Regards

My System SpecsSystem Spec
17 Jan 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
Your problem is caused by a driver. applecharger.sys. If you know what software is using this driver, uninstall that software completely. If you do not recognize the softwaare, post and we will try to help.
http://www.freefixer.com/library/file/61250/
My System SpecsSystem Spec
17 Jan 2012   #3

Windows 7 Ultimate x64
 
 

For Info:

Gigabyte on/off charge driver. See here for details - GIGABYTE ON/OFF Charge

Removal may be necessary. Updates can be found here - GIGABYTE - Support & Downloads
My System SpecsSystem Spec
.


17 Jan 2012   #4

Windows 7 Ultimate 64 bit
 
 

THANK YOU very much !!!!!
That was it....ON/OFF Charge, I installed the new version and the problem is solved !!
Thanks again !
Best regards
My System SpecsSystem Spec
Reply

 My Pc restart instead of shutting down





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