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My Pc restart instead of shutting down
Hello,
it is a week or so that I have a problem with my PC.
When I shut down the PC, instead of turning off, he restart.
Before restarting, for a brief moment I can see a BSOD screen, but I cannot read it.
After the PC restart, I see a small window telling me that the PC was restored due to an error.
The message detail is this :
Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7601.2.1.0.256.1
ID impostazioni locali: 2064
Ulteriori informazioni sul problema:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80003B7E4EA
BCP3: 0000000000000000
BCP4: 000000000000004E
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
File che contribuiscono alla descrizione del problema:
C:\Windows\Minidump\011712-17643-01.dmp
C:\Users\Aris\AppData\Local\Temp\WER-44304-0.sysdata.xml
Leggere l'informativa sulla privacy online:
Windows 7 Privacy Statement - Microsoft Windows
Se l'informativa sulla privacy online non è disponibile, leggere quella offline:
C:\Windows\system32\it-IT\erofflps.txt
A week and a half ago, I installed two add-on cards ( a PCI USB card and a PCIE USB 3.0 card), and with the PCI I has troubles to make it run, so I uninstalled it and I sent it back to the store.
With the USB 3.0 instead everything was fine.
I dont know if this is related to the problem I have right now.
Attached is the files requested on the BSOD Posting Instructions.
Any suggestion as what is the cause of this problem ?
Thank You very much !
Best Regards