Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD 7 home and ultimate 64

18 Jan 2012   #1
Brady2159

Win 7 64 home edition
 
 
BSOD 7 home and ultimate 64

I have been getting BSOD for the past few weeks on win 7 32 then win 7 64 ultimate verisions and now win 7 home. The blue screens are always caused by NTOSKRNL.exe.
The easiest way to cause the BSOD is to load SWTOR and it will crash. I have also attached the latest dump file since reloading to home edition.
If someone could look at this dump file and tell me what is causing this it would be greatly appreciated.
A few notes
Since getting these errors I have purchased new ram, video card. returned PSU and got new one. reloaded system several times and still get the errors.
Any help would be greatly appreciated

System Info
Gigabyte UD3R X58A
I7 Processor
Nvidia 550TI
Kingston tri channel KVR1333D3N9/$G
Samsung 7200rpm HDD
Thermaltake 850w Black widow PSU


My System SpecsSystem Spec
.
18 Jan 2012   #2
usasma
Microsoft MVP

 
 

Please provide this info for a more complete evaluation of your issue(s): http://www.sevenforums.com/crashes-d...tructions.html

Your system is significantly underclocked. If you're doing this, please return the system to normal values and leave it there until we're done troubleshooting (to include making the reports requested above).

If the system is doing this automatically, please stop it as there are known issues with some of the automatic CPU throttling programs (either in the BIOS or in Windows).

You do not have SP1 installed. Please do the following:
Quote:
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates
BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\011812-24866-01.dmp]
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Wed Jan 18 04:34:12.067 2012 (UTC - 5:00)
System Uptime: 0 days 0:07:44.207
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
Bugcheck code 0000007F
Arguments 00000000`00000008 00000000`80050031 00000000`000006f8 fffff800`02ad382e
BiosVersion = F11
BiosReleaseDate = 03/11/2010
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 1998
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
My System SpecsSystem Spec
18 Jan 2012   #3
Brady2159

Win 7 64 home edition
 
 

I will do all the drivers tonight and provide a more complete evaluation for you after I have all the drivers reinstalled again and sp1. I am not underclocking it though but will look into which portion of the bios is causing it.
My System SpecsSystem Spec
.

19 Jan 2012   #4
Brady2159

Win 7 64 home edition
 
 

deleted
My System SpecsSystem Spec
22 Jan 2012   #5
Brady2159

Win 7 64 home edition
 
 
Bsod error

So the errors returned I can get them to be less frequent by running my turning the hd audio off however I cannot stop them the latest one stated it was fltmng.sys stop error 000001xe but it did not create a dump file attached are what you asked for please let me know what I can do to resolve this. My video streams through dvi to hdmi also tried mini hdmi to a 42" phillips hdtv 60hz 1080. I have also ran mem 86 for several hours with no errors
My System SpecsSystem Spec
22 Jan 2012   #6
usasma
Microsoft MVP

 
 

We just started seeing an occasional problem at work with the Trend Micro Titanium software. If you'd like to test it, please try this:
Quote:
Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Trend Micro from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Trend Micro using this free tool: Uninstalling Trend Micro program using the Diagnostic Toolkit
- IMMEDIATELY install and update the free antivirus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
Beyond that, this suggests a hardware issue to me. I'd try the free diagnositics here (start with the memory, Prime95, and video memory tests): Hardware Diags


BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012112-16676-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 21 13:11:53.879 2012 (UTC - 5:00)
System Uptime: 0 days 0:20:45.816
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchWaitForEvents+2e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  swtor.exe
FAILURE_BUCKET_ID:  X64_0x3B_dxgmms1!VidSchWaitForEvents+2e
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff880`0fd4afe2 fffff880`07960e50 00000000`00000000
BiosVersion = F11
BiosReleaseDate = 03/11/2010
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2664
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012112-15662-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 21 10:51:50.239 2012 (UTC - 5:00)
System Uptime: 0 days 0:04:13.176
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+14382 )
BUGCHECK_STR:  0x1a_41201
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  swtor.exe
FAILURE_BUCKET_ID:  X64_0x1a_41201_nt!_??_::FNODOBFM::_string_+14382
Bugcheck code 0000001A
Arguments 00000000`00041201 fffff680`000207d0 e7900000`6f744867 fffffa80`0d4202e0
BiosVersion = F11
BiosReleaseDate = 03/11/2010
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2664
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012112-16052-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 21 10:03:28.951 2012 (UTC - 5:00)
System Uptime: 0 days 0:05:42.841
Probably caused by : memory_corruption
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff800`031fc0ba 00000000`00000000 00000000`000000ca
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012012-18876-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Jan 20 08:21:41.241 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:49.131
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+19 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+19
Bugcheck code 00000050
Arguments fffffa82`09e9dcf0 00000000`00000000 fffff880`0fdc4ce5 00000000`00000005
BiosVersion = F11
BiosReleaseDate = 03/11/2010
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2664
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\011812-37721-01.dmp]
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Wed Jan 18 16:36:59.336 2012 (UTC - 5:00)
System Uptime: 0 days 0:08:04.444
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
Bugcheck code 00000109
Arguments a3a039d8`9dca5631 b3b7465e`f0472827 fffff800`02f08356 00000000`00000001
BiosVersion = F11
BiosReleaseDate = 03/11/2010
CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2664
My System SpecsSystem Spec
22 Jan 2012   #7
Brady2159

Win 7 64 home edition
 
 

thanks i will try that and post a response if it works
My System SpecsSystem Spec
23 Jan 2012   #8
Brady2159

Win 7 64 home edition
 
 
Resolved

Trend was the cause Ran game for 24 hours no issues tried this morning as well no issues. I will contact trend on a fix to get there program to run with my pc thanks
My System SpecsSystem Spec
23 Jan 2012   #9
usasma
Microsoft MVP

 
 

Please post back if you find a fix.
It'll help all the other people who are using Trend
My System SpecsSystem Spec
Reply

 BSOD 7 home and ultimate 64




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD Upgrading Win 7 Home Premium to Win 7 Ultimate. Using USB.
Hello, My girlfriend just bought a new HP Pavilion HPE Series desktop. The HP Desktop currently runs Windows 7 Home Premium. I am trying to upgrade her Desktop to Ultimate for the language pack features. I have an OEM Version of Ultimate that I have bought for myself and I have successfully done...
Installation & Setup
BSOD - Window 7 Home Premium/Ultimate won't start.
Hi Everyone, I am having major problem with my Computer/Window 7. About a week ago I started getting BSOD on my Computer, it would happen once in while I would just restore my computer and it would work fine, or so I thought. Ultimately my computer crashed and looped to the repair/restore...
BSOD Help and Support
downgrade from ultimate 64 to home premium 64 w/true image home 2011
I was the first in the family to make the jump into Windows 7, and I installed 64 bit ultimate. The rest of the family is ready to move from XP to Windows 7. I have the 3 pack of home premium(HP) on the way. I need to downgrade my license from ultimate to HP, hopefully without having to reinstall...
Backup and Restore
Backup from Home to Ultimate
Hello. I would like to ask if backup from Windows Home can be restored on Windows Ultimate. I have bought a notebook recertly and it had come with preinstalled Windows Home. I have only backed it up and removed it because I wanted to have Linux on it. However I realised that my notebook doesn't go...
Backup and Restore
How to go from Ultimate to Home Premium
Hi, my brother's friend installed Windows 7 Ultimate on our computer (illegaly against what I wanted) and 2 days later it keeps saying not genuine. So I went out and bought Home Premium and I am wondering if there is anyway to go from Ultimate to Home premium without losing our programs. If I try...
Installation & Setup
W7 upgrade to Ultimate from Home BSOD
Hello, Upgraded new pc to Ultimate from Home ed. of W7... Was watching a tv show today with my latop hooked up my Panasonic plasma...and receveived two BSOD's one after the other... here is the info on the BSOD I received... Help anyone?
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 01:34.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App