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#11
Does the "crashing" require a restart? does it have a blue screen when it crashes?No, it came on my computer when I got it.Do you have the win 7 dvd from which we can do a repair install?This is what I have found so far:
On the Applications Event 1000, application error
Faulting application name: rundll32.exe_gcswf32.dll, version: 6.1.7600.16385, time stamp: 0x4a5bc637
Faulting module name: gcswf32.dll, version: 11.1.102.55, time stamp: 0x4eaf862f
Exception code: 0xc0000005
Fault offset: 0x001cb58b
Faulting process id: 0x7e4
Faulting application start time: 0x01ccd607b634e441
Faulting application path: C:\Windows\system32\rundll32.exe
Faulting module path: C:\PROGRA~1\Google\Chrome\APPLIC~1\160912~1.75\gcswf32.dll
On The System Tab
Event ID 7026. Service Control Manager
The following boot-start or system-start driver(s) failed to load:
discache
MpFilter
SAVOnAccess
Event ID 7001, Service Control Manager
The NTRU TSS v1.2.1.29 TCS service depends on the TPM Base Services service which failed to start because of the following error:
The operation completed successfully.
Event ID 7001, Service Control Manager
The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start.
I am at a loss. Googling this gave me more questions than answers. I appreciate the help as I am unsure what to do.
Thanks,
Justine
Does it happen when you boot into safe mode (F8)?