We would prefer that you follow the https://www.sevenforums.com/crashes-d...tructions.html so we can have as much information as possible about your system and possible causes of the crashes. I will analyze your .dmp files now, but please try to follow those instructions when you respond.
Code:
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Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\white0devil\012012-22370-01\012012-22370-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03265000 PsLoadedModuleList = 0xfffff800`034aa670
Debug session time: Fri Jan 20 06:26:35.266 2012 (UTC - 7:00)
System Uptime: 0 days 6:00:16.640
Loading Kernel Symbols
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Loading User Symbols
Loading unloaded module list
..........
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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff960000d7d2e, fffff88009108880, 0}
Probably caused by : win32k.sys ( win32k!XCLIPOBJ::vSetup+4e )
Followup: MachineOwner
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2: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960000d7d2e, Address of the instruction which caused the bugcheck
Arg3: fffff88009108880, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
win32k!XCLIPOBJ::vSetup+4e
fffff960`000d7d2e 8b421c mov eax,dword ptr [rdx+1Ch]
CONTEXT: fffff88009108880 -- (.cxr 0xfffff88009108880)
rax=0000000086868685 rbx=fffff88009109300 rcx=0000000085858584
rdx=8585858585858585 rsi=fffff900c00bf070 rdi=00000000000000a0
rip=fffff960000d7d2e rsp=fffff88009109260 rbp=0000000000000001
r8=0000000086868685 r9=0000000084838383 r10=fffff880091093e0
r11=0000000085848484 r12=0000000000000000 r13=0000000000000000
r14=0000000000000001 r15=fffff900c1d599f0
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00210246
win32k!XCLIPOBJ::vSetup+0x4e:
fffff960`000d7d2e 8b421c mov eax,dword ptr [rdx+1Ch] ds:002b:85858585`858585a1=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: firefox.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff960000eca46 to fffff960000d7d2e
STACK_TEXT:
fffff880`09109260 fffff960`000eca46 : fffff900`c206da70 fffff900`c00bf070 fffff900`c206da70 00000000`00000000 : win32k!XCLIPOBJ::vSetup+0x4e
fffff880`091092c0 fffff960`000e5a38 : fffff900`c00bf010 fffffa80`05cfb030 00000000`00000000 fffff900`c00bf010 : win32k!vSpUpdateSpriteVisRgn+0x1a2
fffff880`09109820 fffff960`000e6f1e : fffff900`c0180010 00000000`00000002 fffff900`c0180070 00000000`ffffffff : win32k!GreUpdateSpriteVisRgn+0x210
fffff880`09109890 fffff960`000eaef1 : fffff900`c391f0c8 00000000`ffffffff 00000000`00000000 fffffa80`00000000 : win32k!zzzLockDisplayAreaAndInvalidateDCCache+0x1be
fffff880`091098e0 fffff960`000ea37e : fffff960`00335340 00000000`00000000 fffff960`00000000 fffff960`00000001 : win32k!zzzBltValidBits+0x365
fffff880`091099e0 fffff960`000ea14a : fffff900`00000001 fffff900`c062a7a0 00000000`00000002 00000000`00000000 : win32k!xxxEndDeferWindowPosEx+0x1f2
fffff880`09109aa0 fffff960`000def89 : fffff900`c062a7a0 fffff900`c062a7a0 00000000`00000000 00000000`00000000 : win32k!xxxSetWindowPos+0x156
fffff880`09109b20 fffff960`000ed70b : 00000000`00000000 00000000`00000000 fffff880`09109c60 00000000`00000000 : win32k!xxxShowWindow+0x37d
fffff880`09109b90 fffff800`032e0ed3 : fffffa80`05afeb60 00000000`14cdef20 00000000`00000020 00000000`7481e6b8 : win32k!NtUserShowWindow+0xe3
fffff880`09109be0 00000000`747f2e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008e8d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x747f2e09
FOLLOWUP_IP:
win32k!XCLIPOBJ::vSetup+4e
fffff960`000d7d2e 8b421c mov eax,dword ptr [rdx+1Ch]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: win32k!XCLIPOBJ::vSetup+4e
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: win32k
IMAGE_NAME: win32k.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4ecdcd5a
STACK_COMMAND: .cxr 0xfffff88009108880 ; kb
FAILURE_BUCKET_ID: X64_0x3B_win32k!XCLIPOBJ::vSetup+4e
BUCKET_ID: X64_0x3B_win32k!XCLIPOBJ::vSetup+4e
Followup: MachineOwner
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Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\white0devil\012012-22370-01\012012-21028-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0324b000 PsLoadedModuleList = 0xfffff800`03490670
Debug session time: Fri Jan 20 06:52:07.253 2012 (UTC - 7:00)
System Uptime: 0 days 0:23:51.001
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 116, {fffffa8004722410, fffff8800fe9aae4, ffffffffc000009a, 4}
Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+c3bae4 )
Followup: MachineOwner
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2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
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VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8004722410, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800fe9aae4, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
Debugging Details:
------------------
FAULTING_IP:
nvlddmkm+c3bae4
fffff880`0fe9aae4 4883ec28 sub rsp,28h
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`06099b48 fffff880`0ff38000 : 00000000`00000116 fffffa80`04722410 fffff880`0fe9aae4 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`06099b50 fffff880`0ff0b867 : fffff880`0fe9aae4 fffffa80`058e1000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`06099b90 fffff880`0ff37e0f : 00000000`ffffd84d ffffffff`fffe7960 fffffa80`04722410 00000000`0000000f : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`06099c40 fffff880`0f237ec1 : fffffa80`05584d50 00000000`00000080 00000000`00000000 fffffa80`0586e410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`06099cc0 fffff800`03562fee : 00000000`02ca6fe9 fffffa80`0553da10 fffffa80`036e4b30 fffffa80`0553da10 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`06099d00 fffff800`032b95e6 : fffff800`0343de80 fffffa80`0553da10 fffff800`0344bcc0 fffff880`01251384 : nt!PspSystemThreadStartup+0x5a
fffff880`06099d40 00000000`00000000 : fffff880`0609a000 fffff880`06094000 fffff880`06099830 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
nvlddmkm+c3bae4
fffff880`0fe9aae4 4883ec28 sub rsp,28h
SYMBOL_NAME: nvlddmkm+c3bae4
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4e99233b
FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
Followup: MachineOwner
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If you are overclocking anything, please stop.
- Your first crash was somewhat inconclusive. Possible causes are Memory problems... Corrupted hard disk system files... Corrupted System Files... Graphics Driver...
- Your second crash was caused by your graphics card driver in a way. It did not respond to the system in a timely manner.
- Both crashes could be due to the graphics card driver, so we will start with the second cause. The second crash requires STOP 0x116: VIDEO_TDR_ERROR troubleshooting. Follow the first three posts closely in that thread by usasma.
Thanks to Dave76 for help understanding possible causes.