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#1
Frequent BSODs, reboots and hangs
My computer, a 4-5 year old HP/Compaq 6710b notebook running Windows 7 Pro X86, has been suffering from more and more frequent BSODs (with a whole range of error names, or no name), instant reboots (one second I'm happily typing, the next I'm looking at a boot screen), hangs (sometimes with the backlight off so I can't see what it thinks it's doing) and other unexplained failures. Recently it's being doing it several times a day, which makes it getting on for unusable. I've tried restoring to a restore point, and uninstalling some recently installed applications that I'm suspicious of without any improvement. I've currently no idea whether it's hardware or software, whether I've got a dodgy disk or memory, whether I'm infected with some sort of malware, whether my registry or my drivers are mussed up, whether my Windows intallation is corrupted, whether some background program is misbehaving or it's something else.
How do I investigate what's wrong and fix it? Preferably without requiring a reinstallation of all my applications (I have many hundred applications
installed).
What do I try, in what order?
What are reliable and trustworthy tools for checking hardware, Windows installation, registry, drivers, malware etc? I instinctively distrust all the "checkers" that all the download sites nowadays annoyingly try to trick me into downloading.
Is there a good tutorial that explains how to go about investigating this sort of problem, with its many different possible causes?
Background info:
I think the PC came originally with Vista on it, and I upgraded to 7 a couple of years ago. I don't know whether it was OEM or Full Retail
Thanks - Rowan