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Windows 7: BSOD 0x00000019, 0x00000024, 0x0000001e, 0x0000003b

21 Jan 2012   #1
buzz200

Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
 
 
BSOD 0x00000019, 0x00000024, 0x0000001e, 0x0000003b

I am getting multiple BSOD daily. I reinstalled Windows and again the same problem.
Here are some brief details of my computer. It is a custom buit computer which I bought a year ago. The original OS Windows Ultimate 64.
Current OS Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
Processor
2.80 gigahertz AMD Phenom II X6 1055T
Motherboard ASUSTeK Computer INC. M4A78T-E Rev 1.xx
Bios American Megatrends Inc. 3406 08/20/2010
Memory 8192 Megabytes Usable Installed Memory
Video Card AMD Radeon HD 6800 Series

Other details are in the attachement.

I have run memory and HD diagnostics they have come clear and also checked for malware using malwarebytes.
Any help in solving this will by appreciated.

Thanxs


My System SpecsSystem Spec
.
21 Jan 2012   #2
buzz200

Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
 
 
0x1000007e

Got a BSOD. Uploading the dmp file.
My System SpecsSystem Spec
21 Jan 2012   #3
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

I only see one BSOD. Are you using any sort of computer cleaner?

The one crash is blaming your video card driver.

Code:
AODDriver2.sys Wed Jun 15 04:38:35 2011 (4DF86F8B)
First start off by removing AMD overdrive

Your video card seems like it's up to date. I would still like for you to download the newest release, go into device manager, uninstall the video card, reboot, and then install the package you downloaded.
ATI Radeon

Code:
L1E62x64.sys Sun Aug 23 01:08:09 2009 (4A90CEB9)
Update your Athero's driver Attachment 194277

Also, remove TuneUpUtilities. Your system log shows memory leaks from this program

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 21 10:25:47.856 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:52.760
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+48b47e )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
PROCESS_NAME:  System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+48b47e
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
.

21 Jan 2012   #4
buzz200

Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
 
 
reloading dump files

I am attaching the previous dump files. In the meantime I did uninstall tuneup utlilities, updated the Athero's driver. I used driver sweeper in safe mode removed the video card drivers and installed the package from ATI Radeon
My System SpecsSystem Spec
21 Jan 2012   #5
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Please enable driver verifier and let it run 24-48 hours. If you get a BSOD then upload a new report. If nothing happens after 24-48 hours then disable driver verifier and move on to hardware tests
Driver Verifier - Enable and Disable

1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials...t-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 21 10:25:47.856 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:52.760
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+48b47e )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
PROCESS_NAME:  System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_atikmdag+48b47e
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 21 00:17:15.737 2012 (UTC - 5:00)
System Uptime: 0 days 2:03:51.001
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+72d6 )
BUGCHECK_STR:  0x19_22
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x19_22_nt!_??_::FNODOBFM::_string_+72d6
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Jan 20 22:12:23.539 2012 (UTC - 5:00)
System Uptime: 0 days 0:24:39.803
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+cbb )
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+cbb
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan 19 05:47:06.623 2012 (UTC - 5:00)
System Uptime: 0 days 0:30:40.887
Probably caused by : Ntfs.sys ( Ntfs!NtfsUninitializeNtfsMcb+8c )
PROCESS_NAME:  System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsUninitializeNtfsMcb+8c
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Jan 18 01:05:20.978 2012 (UTC - 5:00)
System Uptime: 0 days 0:04:34.242
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
*** WARNING: Unable to verify timestamp for Unknown_Module_fffffa80`08470430
*** ERROR: Module load completed but symbols could not be loaded for Unknown_Module_fffffa80`08470430
Probably caused by : Unknown_Module_fffffa80_08470430 ( Unknown_Module_fffffa80_08470430+4dc5f0 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x1E_c0000005
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_Unknown_Module_fffffa80_08470430+4dc5f0
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Jan 17 23:24:11.306 2012 (UTC - 5:00)
System Uptime: 0 days 0:06:36.210
Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExpInterlockedPopEntrySListFault16+0
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Jan 16 22:34:56.670 2012 (UTC - 5:00)
System Uptime: 0 days 2:01:30.574
Probably caused by : ntkrnlmp.exe ( nt!NtReadFile+9b )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  avgtray.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!NtReadFile+9b
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
23 Jan 2012   #6
buzz200

Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
 
 

I enabled driver verifier and when I rebooted the computer I was getting a mom.exe application error (0╫0000135). I did a google search and found it is either .NETframe work or ATI drivers. I checked .NET Dowload and saw I had the latest so I reinstalled the ATI Drivers and the error message disappeared. However I am uable to launch some programes like Ninja Trader which I use. Getting error message (0x000135).

In the meantime with the driver verifier running I got 2 bsod. However the second one didn't create a dump file. The error was NTFS_FILE_SYSTEM 0x00000024 I am attaching screen shot of the blue screen viewer.
My System SpecsSystem Spec
24 Jan 2012   #7
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Please run the tests i listed in my previous post. Also, disable driver verifier at this time

Code:
Event[4239]:
  Log Name: System
  Source: Ntfs
  Date: 2012-01-22T02:10:25.446
  Event ID: 55
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: JCIML
  Description: 
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
Please run CHKDSK on your drives - Disk Check

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Jan 23 05:20:44.447 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:03.367
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+1528 )
BUGCHECK_STR:  0x19_3
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x19_3_VRF_nt!ExDeferredFreePool+1528
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
28 Jan 2012   #8
buzz200

Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
 
 

I ran CHKDSK, memtest, Prime95. I couldn't run seatools for windows, however since my HD is western digitial I did run the WD HD Diagnostic Quick and Extended test. I had just one Bsod. Attaching the dump file.

Thnxs for helping me out really appreciate it.
My System SpecsSystem Spec
31 Jan 2012   #9
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Did all the tests pass? Or were there any errors?

Can you please re-enable driver verifier

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Jan 25 19:18:57.253 2012 (UTC - 5:00)
System Uptime: 0 days 0:06:14.157
Probably caused by : memory_corruption ( nt!MiApplyRawFixups+23 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!MiApplyRawFixups+23
BiosReleaseDate = 08/20/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
05 Feb 2012   #10
buzz200

Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
 
 

Yes all the test passed. I had enabled driver verifier for the passed 4 days no BSOD,s. Infact no BSOD in the last 11 days. That's great news. (I was getting 2-3 Bsods everyday). I hope the problem is solved. I just disabled driver verifier.

I take this opportunity to thank you for helping me out. Thank you once again and God bless you.
My System SpecsSystem Spec
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 BSOD 0x00000019, 0x00000024, 0x0000001e, 0x0000003b




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