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Windows 7: Full crash to no power Playing COD:4


21 Jan 2012   #1

Windows 7 Home Premium 64
 
 
Full crash to no power Playing COD:4

Hi gents,
When i play COD:4 for a about an hour it will crash to nil power.When i restart it will bsod. Then go through the repair, and eventually restart. My Video Card drivers are up to date. Im stuffedif i know.

Windows 7 Home Premium 64
Original OEM
Hardware Approx 1 year
Install Approx 1 year
Acer Aspire 5742g
i3 M370 @ 2.40GHz
4GB Ram
GT420m Cuda

Additional information about the problem:
BCCode: 50
BCP1: FFFFF8A00497B000
BCP2: 0000000000000000
BCP3: FFFFF88004204C02
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\012112-23946-01.dmp
C:\Users\dztrbdgod\AppData\Local\Temp\WER-259429-0.sysdata.xml


And which ones of these do i need.



i also have a 48mb zip file of the window dump file.

online backup storage


Thanks for your help gents.


My System SpecsSystem Spec
.

21 Jan 2012   #2

 
 

wow lucky guy to have such a good graphics card

try to make screen resolution smaller

try to play in lower specs and be aware of your core temperatures

did you update directx? if so, try

don't be baffled by windows, make it your friend cheers

you can also make windows look stripped down so that you have more ram and cpu to use

i forgot what its called but it has gaming mode. windows looks like crap without aero but you get to enjoy the fun in your game
My System SpecsSystem Spec
21 Jan 2012   #3

Windows 7 Home Premium 64 Bit
 
 

Code:
Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\ossi\012112-23946-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0341d000 PsLoadedModuleList = 0xfffff800`03662670
Debug session time: Sat Jan 21 03:51:02.869 2012 (UTC - 7:00)
System Uptime: 0 days 0:00:15.570
Loading Kernel Symbols
...............................................................
..........................................................
Loading User Symbols
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8a00497b000, 0, fffff88004204c02, 0}

Unable to load image \??\C:\Windows\system32\drivers\acedrv09.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys

Could not read faulting driver name
Probably caused by : acedrv09.sys ( acedrv09+4c02 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff8a00497b000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88004204c02, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800036cc100
 fffff8a00497b000 

FAULTING_IP: 
acedrv09+4c02
fffff880`04204c02 450fb70452      movzx   r8d,word ptr [r10+rdx*2]

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  smss.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88006d84620 -- (.trap 0xfffff88006d84620)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000000000a85b rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000020 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88004204c02 rsp=fffff88006d847b0 rbp=fffffa80080fc908
 r8=000000000000a810  r9=000000000000003a r10=fffff8a00497afc0
r11=0000000000007b80 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz ac pe cy
acedrv09+0x4c02:
fffff880`04204c02 450fb70452      movzx   r8d,word ptr [r10+rdx*2] ds:c908:fffff8a0`0497b000=????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800034459fc to fffff80003499c40

STACK_TEXT:  
fffff880`06d844b8 fffff800`034459fc : 00000000`00000050 fffff8a0`0497b000 00000000`00000000 fffff880`06d84620 : nt!KeBugCheckEx
fffff880`06d844c0 fffff800`03497d6e : 00000000`00000000 fffff8a0`0497b000 fffff880`06d84700 00000000`000004fc : nt! ?? ::FNODOBFM::`string'+0x4611f
fffff880`06d84620 fffff880`04204c02 : 004e0052`0045004b 00320033`004c0045 004c004c`0044002e 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`06d847b0 004e0052`0045004b : 00320033`004c0045 004c004c`0044002e 00000000`00000000 ffff0000`02f9b30f : acedrv09+0x4c02
fffff880`06d847b8 00320033`004c0045 : 004c004c`0044002e 00000000`00000000 ffff0000`02f9b30f 00000000`0015a000 : 0x4e0052`0045004b
fffff880`06d847c0 004c004c`0044002e : 00000000`00000000 ffff0000`02f9b30f 00000000`0015a000 0015d9dc`00000144 : 0x320033`004c0045
fffff880`06d847c8 00000000`00000000 : ffff0000`02f9b30f 00000000`0015a000 0015d9dc`00000144 fffff880`04204e18 : 0x4c004c`0044002e


STACK_COMMAND:  kb

FOLLOWUP_IP: 
acedrv09+4c02
fffff880`04204c02 450fb70452      movzx   r8d,word ptr [r10+rdx*2]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  acedrv09+4c02

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: acedrv09

IMAGE_NAME:  acedrv09.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  45cc7c68

FAILURE_BUCKET_ID:  X64_0x50_acedrv09+4c02

BUCKET_ID:  X64_0x50_acedrv09+4c02

Followup: MachineOwner
---------

2: kd> lmvm acedrv09
start             end                 module name
fffff880`04200000 fffff880`04224000   acedrv09 T (no symbols)           
    Loaded symbol image file: acedrv09.sys
    Image path: \??\C:\Windows\system32\drivers\acedrv09.sys
    Image name: acedrv09.sys
    Timestamp:        Fri Feb 09 06:51:36 2007 (45CC7C68)
    CheckSum:         0002AAEE
    ImageSize:        00024000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Remove acedrv09.sys as it is quite old and blamed for the crash. The best method to remove the offending driver (from my Google research of the file) is to go into C:\Windows\System32\Drivers and rename acedrv09.sys to acedrv09.sys.bak to create a backup of it and prevent the system from loading the driver.

You will also want to find acedrv09.dll and rename it to acedrv09.dll.bak to prevent it from causing conflicts. To find acedrv09.dll, open an Elevated Command Prompt and type the following lines.
cd ..
cd ..
dir /s /b *acedrv09.dll*
That will tell you which directory the .dll file is in and you can navigate to that directory through (Start Menu -> My Computer/Computer -> Double click C and then navigating the folders based on the path found by the command prompt.

If you need help or get stuck with the above process, let us know.
My System SpecsSystem Spec
.


21 Jan 2012   #4

Windows 7 Home Premium 64
 
 

Ok thew *.sys file is done, but when i go elevated cmd and type dir /s /b *acedrv09.dll* = file not found
Also did it without the *

Thanks so much for your help to mate, much appreciated.
My System SpecsSystem Spec
21 Jan 2012   #5

Windows 7 Home Premium 64 Bit
 
 

You need to run dir /s /b from the root directory (meaning from C: ) and not from a folder within C: to find the path. If you did so and did not find it, then I would not worry too much about it. If you continue to have crashes, post the .dmp files and we will see if there are any other conflicts.

Best wishes the system stays stable now.
My System SpecsSystem Spec
21 Jan 2012   #6

Windows 7 Home Premium 64
 
 

Cant believe it was that easy, its been driving me nuts for ages now. lol. Again mate cheers.

P.S. Yeah i cd' back to c:. I shall see how she goes. I wonder what that file does?? *wanders of to google*
My System SpecsSystem Spec
21 Jan 2012   #7

Windows 7 Home Premium 64
 
 

My apologies, I didnt wait long enough, it was in here

C:\Windows\SysWOW64
Dont know what its for but???? LOL
My System SpecsSystem Spec
21 Jan 2012   #8

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by ossi View Post
Cant believe it was that easy, its been driving me nuts for ages now. lol. Again mate cheers.

P.S. Yeah i cd' back to c:. I shall see how she goes. I wonder what that file does?? *wanders of to google*
I actually searched Google and was unable to determine the source of that driver. It does not seem to be a security threat, but to be safe, you may want to run a full scan using your antivirus software and also do the following steps to check for viruses.
Download and install the free version of Malwarebytes : Free anti-malware, anti-virus and spyware removal download (do not start the trial) and make sure it is updated. Do not run a scan yet.
Download VIPRE Rescue - VIPRE Computer Recovery Solution from Sunbelt Software but do not unzip it yet
Download the Fakerean removal tool but do not run it yet.
Start your computer in Safe Mode
Unzip VIPRE Rescue and let it run.
Run a full scan with Malwarebytes.
Run the fakerean removal tool.
You may also run the Sophos Anti-Rootkit - Free Rootkit Detection and Removal Tool to more thoroughly check rootkits
.
My System SpecsSystem Spec
21 Jan 2012   #9

Windows 7 Home Premium 64
 
 

Geez, is someone payin you for this help, i get better help on here then i do at the shops round home. :P
Off to do it now
My System SpecsSystem Spec
21 Jan 2012   #10

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by ossi View Post
Geez, is someone payin you for this help, i get better help on here then i do at the shops round home. :P
Off to do it now
Nope, we volunteer our time on these forums to help users. Always glad when it is appreciated.
My System SpecsSystem Spec
Reply

 Full crash to no power Playing COD:4




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