Full crash to no power Playing COD:4

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  1. Posts : 17
    Windows 7 Home Premium 64
       #1

    Full crash to no power Playing COD:4


    Hi gents,
    When i play COD:4 for a about an hour it will crash to nil power.When i restart it will bsod. Then go through the repair, and eventually restart. My Video Card drivers are up to date. Im stuffedif i know.

    Windows 7 Home Premium 64
    Original OEM
    Hardware Approx 1 year
    Install Approx 1 year
    Acer Aspire 5742g
    i3 M370 @ 2.40GHz
    4GB Ram
    GT420m Cuda

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFF8A00497B000
    BCP2: 0000000000000000
    BCP3: FFFFF88004204C02
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\012112-23946-01.dmp
    C:\Users\dztrbdgod\AppData\Local\Temp\WER-259429-0.sysdata.xml


    And which ones of these do i need.



    i also have a 48mb zip file of the window dump file.

    online backup storage


    Thanks for your help gents.
      My Computer


  2. Posts : 16
    -
       #2

    wow lucky guy to have such a good graphics card

    try to make screen resolution smaller

    try to play in lower specs and be aware of your core temperatures

    did you update directx? if so, try

    don't be baffled by windows, make it your friend :) cheers

    you can also make windows look stripped down so that you have more ram and cpu to use

    i forgot what its called but it has gaming mode. windows looks like crap without aero but you get to enjoy the fun in your game
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #3

    Code:
    Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\ossi\012112-23946-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Machine Name:
    Kernel base = 0xfffff800`0341d000 PsLoadedModuleList = 0xfffff800`03662670
    Debug session time: Sat Jan 21 03:51:02.869 2012 (UTC - 7:00)
    System Uptime: 0 days 0:00:15.570
    Loading Kernel Symbols
    ...............................................................
    ..........................................................
    Loading User Symbols
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff8a00497b000, 0, fffff88004204c02, 0}
    
    Unable to load image \??\C:\Windows\system32\drivers\acedrv09.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for acedrv09.sys
    *** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
    
    Could not read faulting driver name
    Probably caused by : acedrv09.sys ( acedrv09+4c02 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffff8a00497b000, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff88004204c02, If non-zero, the instruction address which referenced the bad memory
    	address.
    Arg4: 0000000000000000, (reserved)
    
    Debugging Details:
    ------------------
    
    
    Could not read faulting driver name
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800036cc100
     fffff8a00497b000 
    
    FAULTING_IP: 
    acedrv09+4c02
    fffff880`04204c02 450fb70452      movzx   r8d,word ptr [r10+rdx*2]
    
    MM_INTERNAL_CODE:  0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  smss.exe
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff88006d84620 -- (.trap 0xfffff88006d84620)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=000000000000a85b rbx=0000000000000000 rcx=0000000000000000
    rdx=0000000000000020 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88004204c02 rsp=fffff88006d847b0 rbp=fffffa80080fc908
     r8=000000000000a810  r9=000000000000003a r10=fffff8a00497afc0
    r11=0000000000007b80 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz ac pe cy
    acedrv09+0x4c02:
    fffff880`04204c02 450fb70452      movzx   r8d,word ptr [r10+rdx*2] ds:c908:fffff8a0`0497b000=????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800034459fc to fffff80003499c40
    
    STACK_TEXT:  
    fffff880`06d844b8 fffff800`034459fc : 00000000`00000050 fffff8a0`0497b000 00000000`00000000 fffff880`06d84620 : nt!KeBugCheckEx
    fffff880`06d844c0 fffff800`03497d6e : 00000000`00000000 fffff8a0`0497b000 fffff880`06d84700 00000000`000004fc : nt! ?? ::FNODOBFM::`string'+0x4611f
    fffff880`06d84620 fffff880`04204c02 : 004e0052`0045004b 00320033`004c0045 004c004c`0044002e 00000000`00000000 : nt!KiPageFault+0x16e
    fffff880`06d847b0 004e0052`0045004b : 00320033`004c0045 004c004c`0044002e 00000000`00000000 ffff0000`02f9b30f : acedrv09+0x4c02
    fffff880`06d847b8 00320033`004c0045 : 004c004c`0044002e 00000000`00000000 ffff0000`02f9b30f 00000000`0015a000 : 0x4e0052`0045004b
    fffff880`06d847c0 004c004c`0044002e : 00000000`00000000 ffff0000`02f9b30f 00000000`0015a000 0015d9dc`00000144 : 0x320033`004c0045
    fffff880`06d847c8 00000000`00000000 : ffff0000`02f9b30f 00000000`0015a000 0015d9dc`00000144 fffff880`04204e18 : 0x4c004c`0044002e
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    acedrv09+4c02
    fffff880`04204c02 450fb70452      movzx   r8d,word ptr [r10+rdx*2]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  acedrv09+4c02
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: acedrv09
    
    IMAGE_NAME:  acedrv09.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  45cc7c68
    
    FAILURE_BUCKET_ID:  X64_0x50_acedrv09+4c02
    
    BUCKET_ID:  X64_0x50_acedrv09+4c02
    
    Followup: MachineOwner
    ---------
    
    2: kd> lmvm acedrv09
    start             end                 module name
    fffff880`04200000 fffff880`04224000   acedrv09 T (no symbols)           
        Loaded symbol image file: acedrv09.sys
        Image path: \??\C:\Windows\system32\drivers\acedrv09.sys
        Image name: acedrv09.sys
        Timestamp:        Fri Feb 09 06:51:36 2007 (45CC7C68)
        CheckSum:         0002AAEE
        ImageSize:        00024000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Remove acedrv09.sys as it is quite old and blamed for the crash. The best method to remove the offending driver (from my Google research of the file) is to go into C:\Windows\System32\Drivers and rename acedrv09.sys to acedrv09.sys.bak to create a backup of it and prevent the system from loading the driver.

    You will also want to find acedrv09.dll and rename it to acedrv09.dll.bak to prevent it from causing conflicts. To find acedrv09.dll, open an Elevated Command Prompt and type the following lines.
    cd ..
    cd ..
    dir /s /b *acedrv09.dll*
    That will tell you which directory the .dll file is in and you can navigate to that directory through (Start Menu -> My Computer/Computer -> Double click C:) and then navigating the folders based on the path found by the command prompt.

    If you need help or get stuck with the above process, let us know.
      My Computer


  4. Posts : 17
    Windows 7 Home Premium 64
    Thread Starter
       #4

    Ok thew *.sys file is done, but when i go elevated cmd and type dir /s /b *acedrv09.dll* = file not found
    Also did it without the *

    Thanks so much for your help to mate, much appreciated.
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #5

    You need to run dir /s /b from the root directory (meaning from C: ) and not from a folder within C: to find the path. If you did so and did not find it, then I would not worry too much about it. If you continue to have crashes, post the .dmp files and we will see if there are any other conflicts.

    Best wishes the system stays stable now.
      My Computer


  6. Posts : 17
    Windows 7 Home Premium 64
    Thread Starter
       #6

    Cant believe it was that easy, its been driving me nuts for ages now. lol. Again mate cheers.

    P.S. Yeah i cd' back to c:. I shall see how she goes. I wonder what that file does?? *wanders of to google*
      My Computer


  7. Posts : 17
    Windows 7 Home Premium 64
    Thread Starter
       #7

    My apologies, I didnt wait long enough, it was in here

    C:\Windows\SysWOW64
    Dont know what its for but???? LOL
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #8

    ossi said:
    Cant believe it was that easy, its been driving me nuts for ages now. lol. Again mate cheers.

    P.S. Yeah i cd' back to c:. I shall see how she goes. I wonder what that file does?? *wanders of to google*
    I actually searched Google and was unable to determine the source of that driver. It does not seem to be a security threat, but to be safe, you may want to run a full scan using your antivirus software and also do the following steps to check for viruses.
    Download and install the free version of Malwarebytes : Free anti-malware, anti-virus and spyware removal download (do not start the trial) and make sure it is updated. Do not run a scan yet.
    Download VIPRE Rescue - VIPRE Computer Recovery Solution from Sunbelt Software but do not unzip it yet
    Download the Fakerean removal tool but do not run it yet.
    Start your computer in Safe Mode
    Unzip VIPRE Rescue and let it run.
    Run a full scan with Malwarebytes.
    Run the fakerean removal tool.
    You may also run the Sophos Anti-Rootkit - Free Rootkit Detection and Removal Tool to more thoroughly check rootkits
    .
      My Computer


  9. Posts : 17
    Windows 7 Home Premium 64
    Thread Starter
       #9

    Geez, is someone payin you for this help, i get better help on here then i do at the shops round home. :P
    Off to do it now
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #10

    ossi said:
    Geez, is someone payin you for this help, i get better help on here then i do at the shops round home. :P
    Off to do it now
    Nope, we volunteer our time on these forums to help users. :) Always glad when it is appreciated.
      My Computer


 
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