Getting Random BSOD Error Codes with Win 7 x64 Home Premium

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  1. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #11

    biged said:
    Ran SCANNOW to verfiy system files - ran ok with no problems (attached screenshot).
    Good news. Hopefully you can get the hard disk cleaned up and have a stable system. :)
      My Computer


  2. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #12

    Ran HDD test again lst night - everything is clear (log attached).

    Thanks again for all your time and effort.

    Ed
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #13

    Looks good. Let the system run for a few days and post back if you have any crashes or if you think the problem is solved. :) And you're welcome. Glad to be able to help.
      My Computer


  4. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #14

    Windows has recovered from a serious error


    Writhziden,


    Everything has been running perfectly until last night. I left the computer on (I did not leave any applications running) and came back an hour later to see the login screen. When I logged in, I got the Windows has recovered from a serious error – BCC Code 9). I’ve attached the dump file and would, once again, appreciate your assistance.


    Biged
      My Computer


  5. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #15

    Unable to upload the file. Under 8.0mb - what am I missing?
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #16

    You sure it was not BCC Code 9f? 9f signifies a driver power state failure, meaning Windows sent the signal to a device to enter a sleep state or turn off, or Windows sent the signal to a device to wake from a sleep state or turn on. The device failed to respond or the device driver failed to relay the message, and so Windows crashed. The most common devices that we see cause these crashes are network adapters and display cards. Try updating or re-installing all drivers for network adapters and display cards and see if it resolves the issue. Your current drivers may be out of date or corrupted. To fully re-install a driver, use the following steps.
    1. Click Start Menu
    2. Right Click My Computer/Computer
    3. Click Manage
    4. Click Device Manager from the list on the left
    5. Find the device you are trying to uninstall by expanding the appropriate set of devices
    6. Right click the device
    7. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
    8. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    9. Restart your computer
    10. Install the latest driver for the device once Windows starts.


    Alternatively:
    1. Login as an adminstrative user.
    2. Click Start Menu
    3. Click Control Panel
    4. Click Hardware and Sound
    5. Click Device Manager (the last link under Devices and Printers)
    6. Find the device you are trying to uninstall by expanding the appropriate set of devices
    7. Right click the device
    8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
    9. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    10. Restart your computer
    11. Install the latest driver for the device once Windows starts.



    biged said:
    Unable to upload the file. Under 8.0mb - what am I missing?
    We have had some server problems over the past few days. The administrators are working hard to fix the problems, so please bear with us. Try again to upload later.
    Last edited by writhziden; 09 Feb 2012 at 09:05. Reason: Server problems
      My Computer


  7. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #17

    Probably - makes sense. In the past, I've been unable to find a newer network adapter driver (Realtek PCIe GBE Family Controller - 9/2/10) and thought I had the latest Radeon 6450 driver (10/24/11). I'll check for newer versions.

    Thanks.
      My Computer


  8. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #18

    Tried to update the network adapter driver - Windows refuses and tells me the latest driver is already installed yet I found a newer version at Realtek. Windows installs the driver upon reboot automatically. I tried to "update driver" but it kept giving me the same message. Still cannot upload file.
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #19

    Try uninstalling and then not rebooting (skip step 9). Then try to install the latest.
      My Computer


  10. Posts : 14
    Windows 7 Home Premium 64 bit
    Thread Starter
       #20

    Will do.
      My Computer


 
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