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Windows 7: BSOD occurring during boot

21 Jan 2012   #1
hkim175

Windows 7 Professional K 64bit
 
 
BSOD occurring during boot

Hello. I am getting frequent BSOD during boot, usually after the Windows logo appears. The computer is fine when it loads, it is only during the boot that this is happening. Any help is greatly appreciated, thank you.

My computer/windows specs are:

Windows 7 Professional K Service Pack 1 (64bit)
Intel(R) Core(TM) i3-2100 CPU @ 3.10GHZ
RAM is 4.00GB

Please help!


My System SpecsSystem Spec
.

24 Jan 2012   #2
hkim175

Windows 7 Professional K 64bit
 
 

Are there any methods available to solve this?
My System SpecsSystem Spec
24 Jan 2012   #3
writhziden

Windows 7 Home Premium 64 Bit
 
 

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [J:\BSODDmpFiles\hkim175\012212-19437-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03266000 PsLoadedModuleList = 0xfffff800`034ab670
Debug session time: Sat Jan 21 17:29:25.043 2012 (UTC - 7:00)
System Uptime: 0 days 0:00:22.292
Loading Kernel Symbols
...............................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8006441010, fffff8800e97c9c8, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1759c8 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8006441010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800e97c9c8, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+1759c8
fffff880`0e97c9c8 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`034e8888 fffff880`0f4e0000 : 00000000`00000116 fffffa80`06441010 fffff880`0e97c9c8 00000000`00000000 : nt!KeBugCheckEx
fffff880`034e8890 fffff880`0f4dfd0a : fffff880`0e97c9c8 fffffa80`06441010 fffffa80`0609fd50 fffffa80`06089410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`034e88d0 fffff880`0f586f07 : fffffa80`06441010 00000000`00000000 fffffa80`0609fd50 fffffa80`06089410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`034e8900 fffff880`0f5b0b75 : 00000000`ffffffff 00000000`000004d7 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`034e89e0 fffff880`0f5af2bb : 00000000`00000102 00000000`00000000 00000000`000004d7 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`034e8a10 fffff880`0f5822c6 : ffffffff`ff676980 fffffa80`06089410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`034e8ab0 fffff880`0f5aee7a : 00000000`00000000 00000000`0000000f 00000000`00000080 fffffa80`058d3c68 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`034e8bc0 fffff800`0357dfee : 00000000`02fd0555 fffffa80`061b6b60 fffffa80`03c585f0 fffffa80`061b6b60 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`034e8c00 fffff800`032d45e6 : fffff800`03458e80 fffffa80`061b6b60 fffff800`03466cc0 fffff880`01219384 : nt!PspSystemThreadStartup+0x5a
fffff880`034e8c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+1759c8
fffff880`0e97c9c8 4883ec28        sub     rsp,28h

SYMBOL_NAME:  nvlddmkm+1759c8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4e99233b

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------
There are a lot of methods for solving this. Start by closely following the first three posts of STOP 0x116: VIDEO_TDR_ERROR troubleshooting and proceed through each step. Let us know if you need further help.
My System SpecsSystem Spec
.


26 Jan 2012   #4
hkim175

Windows 7 Professional K 64bit
 
 

Thank you for the reply. I will go through the steps. Thanks again~
My System SpecsSystem Spec
26 Jan 2012   #5
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright, let us know if you need any help with the steps or after you are done. Also let us know if you determine the problem. Best wishes!



Did the TDR explanation and troubleshooting steps help?
My System SpecsSystem Spec
24 Oct 2012   #6
hkim175

Windows 7 Professional K 64bit
 
 

Yes I read through the troubleshooting steps and found out that my video card as well as the hard drive was faulty. I have now replaced them and now the computer is BSOD-free!

Thank you for your help. This took a while for me because trying to save up for the replacements!
My System SpecsSystem Spec
30 Nov 2012   #7
hkim175

Windows 7 Professional K 64bit
 
 
New BSOD: (During computer use)

I have experienced another BSOD, this time while I was using the computer.
When I was using the computer like any other day, I noticed it was running slower that it used to and suddenly crashed and got a BSOD.
After the crash the computer periodically pauses for a second.
Also I have a caution notice under 'Current Pending Sector Count' when I ran CrystalDiskInfo. Does this have anything to do with the BSOD?
Please help!
My System SpecsSystem Spec
Reply

 BSOD occurring during boot




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