Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when using Premiere Pro CS5.0

22 Jan 2012   #1
donnyb

Win 7 x64
 
 
BSOD when using Premiere Pro CS5.0

I built a new system a month ago. It is a Win7-64 based on an Asus P9X79 MB. It has worked just fine until a few days ago. When using PPro CS5 during a video file transcode (computer at 99-100%) I get a BSOD. I thought maybe something wrong with PPro or Win7 install, so I re-installed Windows on another HD. It does the same thing. Any help would be much appreciated.

I have the crash report prepared in zip format, but I get "error on page" when I try to add the attachment.

EDIT: Here is the attachment - Attachment 194415


My System SpecsSystem Spec
.
22 Jan 2012   #2
donnyb

Win 7 x64
 
 

Forgot to add that I have 16 GB of memory: 8 slots with 2GB sticks in each. The system is OC to FAST. That is, Asus has an OC utility that has "normal", "fast", or "extreme". My "fast" settings are 130 Blck and 33 multiplier. One more thing - I use Coretemp and at idle it shows 35-37°C, and when transcoding video it runs as high as 59-60°C. I am using a Corsair H100 cooler. Also, was able to attach the ZIP file to the original post.
My System SpecsSystem Spec
22 Jan 2012   #3
usasma
Microsoft MVP

 
 

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

No memory dumps are in the upload. If you're using a cleaning program on your hard drive, please stop so we can gather BSOD memory dumps.

Only 16 updates after SP1 - most systems have 70 or more. Please visit Windows Update and get all available updates.

Your Atheros AR3011 Bluetooth drivers aren't installed. Please install them.
Your ASMedia drivers (likely the USB 3.0 controller) aren't installed. Please install them. MSINFO32 shows that there is an ASMedia program installed - so check Device Manager to see what device isn't working.
Both should be available from the downloads section of the motherboard manufacturer's website
My System SpecsSystem Spec
.

23 Jan 2012   #4
donnyb

Win 7 x64
 
 

I did not install the bluetooth driver nor the USB 3.0 driver as I am not using those functions. Should I still install them?

I changed the OC settings back to stock and ran a video edit test. All is good. I then turned the OC back half as far as I had it before. All is still good after another video edit test. In fact, I used my computer that way all day yesterday and not a single problem. I am assuming the OC was too much or possibly the memory settings were not set correctly. Regardless, everything is working and I will consider this to be solved.
My System SpecsSystem Spec
23 Jan 2012   #5
usasma
Microsoft MVP

 
 

You either have to prevent Windows from recognizing them (by disabling them in the BIOS) or update the drivers and then disable them in Windows.

If you think that the memory was overheating, try pointing a house fan into the case (on high).
It should take longer to BSOD if that's the case (or if other components on the mobo are overheating).
My System SpecsSystem Spec
24 Jan 2012   #6
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Motherboard utilities are notoriously bad at OC'ing, usually put the CPU voltage too high and cause overheating.

With 16GB RAM you will likely need to adjust the RAM settings to get it stable.

If you're happy with it, enjoy.
If you want to look into it further, give us the system specs and the BIOS voltage settings for CPU, IMC (Integrated Memory Controller) and RAM.

Find a OC'ing tutorial for your board, it should be pretty easy to OC manually.
My System SpecsSystem Spec
Reply

 BSOD when using Premiere Pro CS5.0




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD while rendering with Premiere Pro
Hi! I had this problem for quite some time now. I keep getting BSOD when I render long videos with premiere pro. The problem started about 6 months ago when I tried to render some HD footage that I filmed to DVD format. I kept getting BSODs randomly from 2 to 45 mins into the rendering. Since it...
BSOD Help and Support
BSOD When Exporting from Premiere Pro - BCCode:101
I have been getting BSOD a lot when exporting video from premiere pro cs6, sometimes the computer will just freeze and I will have to restart it. Any solutions that will solve this problem are greatly appreciated! Here is all the information I can provide: OS Name Microsoft Windows 7...
BSOD Help and Support
BSOD using Adobe Photoshop or Premiere Win 7 64bit AMD Phenom II
Hi, I've recently installed Windows 7 64bit Home Premium on my PC so that I can use Adobe Premiere. Prior to this I had Win 7 Pro 32bit. So I bought a new hard drive and installed 64 bit windows. So it's a clean install. However I've been getting BSOD with the error quite often since then. I...
BSOD Help and Support
BSOD using Premiere Pro CS5.5
Hello, I am constantly getting BSOD's while using Premiere Pro CS5.5. I saw another post with this issue. Attached is my minidump and the xml file from the latest crash and below is the window that appeared on reboot: Problem signature: Problem Event Name: BlueScreen OS Version: ...
BSOD Help and Support
BSOD using Adobe Premiere CS5.5, 0x0000003d
Hello, I just discovered this forum, so I hope this is the correct way to ask for help. I have installed Adobe Production Premium on my computer, and everytime I want to edit a project in Premiere CS5.5, a BSOD appears, saying: ŽInterrupt Exception Not HandledŽ error 0x00000003D ...
BSOD Help and Support
BSOD only when playing video in Premiere Pro
I am consistently getting a BSOD when playing video in Adobe Premiere Pro CS5. I get errors such as: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 23:29.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App