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Windows 7: Multiple BSOD HP Pavilion

22 Jan 2012   #1
hramost

Windows 7 Home Premium 64bits
 
 
Multiple BSOD HP Pavilion

Hi, I'm suffering of multiple bsod errors in my hp laptop. The errors are still appearing after I restored the system to factory using hp CD's (windows 7 x64). I thought was a driver or system error. The errors appears randomly after restart and even if there is no applications running. I've tried changing antivirus, video drivers, updating old drivers. Attached are the dump files. Please, any help would be useful. Thanks to all.

The laptop specs:

Product Namedv6-2060eaProduct NumberVJ689EAMicroprocessor1.60 GHz Intel Core processor i7-720QMMicroprocessor CacheLevel 2 cache 6 MBMemory4096 MBMemory MaxSupports up to 8 GB DDR3 memoryVideo GraphicsNVIDIA GeForce GT 230MVideo MemoryUp to 2815 MB total graphics memory with 1 GB dedicated DDR3Display15.6 Diagonal High Definition HP LED Brightview Display (1366 x 768)Hard Drive500 GB (5400 rpm)Multimedia DriveLightscribe Super Multi DVD Writer (+/-R +/-RW) with Double Layer supportNetwork CardIntegrated 10/100/1000 Gigabit Ethernet LANWireless ConnectivityBluetooth wireless networkingSoundAltec Lansing speakersKeyboardFull size keyboard with integrated numeric keypadPointing DeviceTouch Pad with On/Off button and dedicated vertical Scroll Up/Down padPC Card Slots1 ExpressCard/54 Slot (also supports ExpressCard/34)External Ports
  • 5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro, or xD Picture cards
  • 4 USB 2.0 (4th shared with eSATA port)
  • 1 HDMI connector
  • 1 eSata + USB connector
  • 1 VGA port
  • 1 RJ45 ethernet connector
  • Expansion port 3
  • 2 headphones-out
  • 1 mic-in
  • 1 IEEE 1394
  • consumer IR
Dimensions25.8 cm (L) x 37.85 cm (W) x 3.4 cm (min H) / 4.2 cm (max H)Weight2.88 kgPower
  • 120 W AC Power Adapter
  • 6-cell Lithium-Ion (Li-Ion) battery
What's In The BoxHP Pavilion Webcam with Integrated Digital Microphone.VGA low-lght

HP Mobile Remote Control

Operating System:Genuine Windows 7 Home Premium (64-bit)


My System SpecsSystem Spec
.
22 Jan 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Sounds like hardware. I would start by testing memory.


These crashes were caused by memory corruption (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.
If you are overclocking anything reset to default before running these tests.
In other words STOP!!!


Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+
My System SpecsSystem Spec
22 Jan 2012   #3
hramost

Windows 7 Home Premium 64bits
 
 

Hi zigzag, thanks for your reply, I'm right now running memtest86+, tomorrow I'll let you know the results...
My System SpecsSystem Spec
.

22 Jan 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by hramost View Post
Hi zigzag, thanks for your reply, I'm right now running memtest86+, tomorrow I'll let you know the results...
Good luck
My System SpecsSystem Spec
23 Jan 2012   #5
hramost

Windows 7 Home Premium 64bits
 
 

Hi zigzag,

Ive tried several times to run memtest86+ from USB but after 10 minutes or so, the laptop reboot automatically, so I don't know if this is because of a faulty ram module or another issue. Thanks
My System SpecsSystem Spec
23 Jan 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by hramost View Post
Hi zigzag,

Ive tried several times to run memtest86+ from USB but after 10 minutes or so, the laptop reboot automatically, so I don't know if this is because of a faulty ram module or another issue. Thanks
Is the laptop under warranty?
My System SpecsSystem Spec
23 Jan 2012   #7
hramost

Windows 7 Home Premium 64bits
 
 

Hi, no, has more than year and a half since I bought it. Any suggestions? Many thanks for your help.
My System SpecsSystem Spec
23 Jan 2012   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by hramost View Post
Hi, no, has more than year and a half since I bought it. Any suggestions? Many thanks for your help.
Does it ever crash in safe mode (F8)?
My System SpecsSystem Spec
24 Jan 2012   #9
hramost

Windows 7 Home Premium 64bits
 
 

I need to try working with it in safe mode for half day or so, because have never failed in that mode during short periods of less than 10-30 minutes.
My System SpecsSystem Spec
24 Jan 2012   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by hramost View Post
I need to try working with it in safe mode for half day or so, because have never failed in that mode during short periods of less than 10-30 minutes.
Let us know how it goes
My System SpecsSystem Spec
Reply

 Multiple BSOD HP Pavilion




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