| Windows 7: BSOD while computer in idle + 2 crashes in 1 hour |
22 Jan 2012
|
#1 | | Windows 7 Enterprise 32bit |
BSOD while computer in idle + 2 crashes in 1 hour Windows 7 Enterprise
-32bit
-age of system: 2 month old
-age of OS: 2 month old (never reinstalled)
So I just had basically 3 crashes in an hour just a while ago. The first one happened while watching a youtube video and the whole computer froze leaving a sound loop had to make a forced restart. The second one was a BSOD, while the computer was in idle. I was able to use the .exe file here to create the zip file. But about 10-15 seconds after it finished the computer froze again, and I had to force a restart.
3 crashes in 1 hour, that's the most crashes I've ever seen for my computer.
Last edited by raemen; 22 Jan 2012 at 10:05 AM..
| My System Specs |
| OS Windows 7 Enterprise 32bit CPU AMD Phenom II X4 955 BE C3 Motherboard Asus Crosshair V Formula Memory Corsair XMS3 Classic DDR3 2000 Graphics Card 1x Sapphire Radeon HD 6950 2GB TOXIC (unlocked) Sound Card SupremeFX X-Fi 2 Monitor(s) Displays 720p Samsung monitor, LG 1080p 3D TV Keyboard Logitech MX5500 Revolution Mouse Logitech MX5500 Revolution Mouse PSU Corsair TX750M Case Corsair Obsidian 650D Cooling 2x200mm fan, CPU: Antec Khuler H2O 920, GPU: Vapor-X Chamber Hard Drives 120GB OCZ Agility 3 SATA III SSD
2TB Iomega External HDD
500GB Coolmax external HDD Internet Speed 10Mbps |
22 Jan 2012
|
#2 | | Windows 7 Enterprise 32bit |
| My System Specs | | OS Windows 7 Enterprise 32bit CPU AMD Phenom II X4 955 BE C3 Motherboard Asus Crosshair V Formula Memory Corsair XMS3 Classic DDR3 2000 Graphics Card 1x Sapphire Radeon HD 6950 2GB TOXIC (unlocked) Sound Card SupremeFX X-Fi 2 Monitor(s) Displays 720p Samsung monitor, LG 1080p 3D TV Keyboard Logitech MX5500 Revolution Mouse Logitech MX5500 Revolution Mouse PSU Corsair TX750M Case Corsair Obsidian 650D Cooling 2x200mm fan, CPU: Antec Khuler H2O 920, GPU: Vapor-X Chamber Hard Drives 120GB OCZ Agility 3 SATA III SSD
2TB Iomega External HDD
500GB Coolmax external HDD Internet Speed 10Mbps |
22 Jan 2012
|
#3 | | Win7 x64 + x86 Southeastern CT, USA |
perfmon reports that ZoneAlarm has configuration issues. Please uninstall it, then use this advice to ensure that any remnants are removed: Self-Service Support
MSINFO32.nfo file is corrupted (not unusual) - please do the following: Quote: - Go to Start and type in "msinfo32" and press Enter
- When the utility opens, save a copy of it as an .nfo file, and another copy as a .txt file
- Zip them up and upload them with your next post. You have either Riva Tuner, EVGA Precision, or MSI Afterburner installed. They all use the RTCore32.sys driver that causes BSOD's on some Windows 7 systems. PLease uninstall it.
You have AMD OverDrive installed - it can cause BSOD's on Windows 7 systems. Please do the following: Quote: AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center.
Please uninstall the AMD OverDrive program.
If it's the stand-alone app, uninstall it via Control Panel...Programs...Uninstall a program
If it's in the AMD VISION Engine Control Center, you can uninstall it using the AMD uninstall tool (or uninstall the entire AMD VISION Engine Control Center application through Control Panel If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
Your modem drivers date from 2006. Please update them.
Your Silicon Image storage controller drivers date from 2007. Please update them. BSOD BUGCHECK SUMMARY Code:
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012212-13010-01.dmp]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Sun Jan 22 09:06:36.072 2012 (UTC - 5:00)
System Uptime: 0 days 0:32:30.695
Probably caused by : hardware ( win32k!HMAllocObject+e9 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x8E
PROCESS_NAME: avwsc.exe
FAILURE_BUCKET_ID: IP_MISALIGNED
Bugcheck code 1000008E
Arguments c0000005 9d592adc b3b40c28 00000000
BiosVersion = 1102
BiosReleaseDate = 12/27/2011
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
| My System Specs | | System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook OS Win7 x64 + x86 CPU Intel i7 920, other Intel chips, and the Atom in the netbook Motherboard Asus P6T Deluxe Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook Graphics Card ATI 4870 Sound Card Yes, I have one of these Monitor(s) Displays 32" Sharp Aquos TV Screen Resolution 800x600 - I have vision issues Keyboard Microsoft Natural Mouse Logitech Trackman PSU 1000 watt (can't recall the brand) Case Antec 300 Cooling Big honking cooler that was rated highly at Toms Hardware Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller Internet Speed Cable Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360 |
23 Jan 2012
|
#4 | | Windows 7 Enterprise 32bit |

Quote: Originally Posted by usasma perfmon reports that ZoneAlarm has configuration issues. Please uninstall it, then use this advice to ensure that any remnants are removed: Self-Service Support
MSINFO32.nfo file is corrupted (not unusual) - please do the following: Quote: - Go to Start and type in "msinfo32" and press Enter
- When the utility opens, save a copy of it as an .nfo file, and another copy as a .txt file
- Zip them up and upload them with your next post. You have either Riva Tuner, EVGA Precision, or MSI Afterburner installed. They all use the RTCore32.sys driver that causes BSOD's on some Windows 7 systems. PLease uninstall it.
You have AMD OverDrive installed - it can cause BSOD's on Windows 7 systems. Please do the following: Quote: AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center.
Please uninstall the AMD OverDrive program.
If it's the stand-alone app, uninstall it via Control Panel...Programs...Uninstall a program
If it's in the AMD VISION Engine Control Center, you can uninstall it using the AMD uninstall tool (or uninstall the entire AMD VISION Engine Control Center application through Control Panel If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.
Your modem drivers date from 2006. Please update them.
Your Silicon Image storage controller drivers date from 2007. Please update them. Hi, thanks for the helpful reply, +rep. 
I have included the msinfo file. ZoneAlarm is gone. I do have MSI Afterburner installed but I usually leave it on when I'm playing games for it's custom fan profile. Unfortunetly AMD Overdrive is part of AMD VISION Engine Control Center so I will have to remove the whole application. It is needed for switching on\off monitors and changing settings. I know I could also use the one in Windows but it's bit more complicated I think. I 'm also not overclocking anything, everything is manually set to the normal values. I'm also going to find the updates for the drivers.
I looked at the BSOD bugcheck summary, and it seems like avwsc.exe (Avira Anitvirus) is causing the problem? | My System Specs | | OS Windows 7 Enterprise 32bit CPU AMD Phenom II X4 955 BE C3 Motherboard Asus Crosshair V Formula Memory Corsair XMS3 Classic DDR3 2000 Graphics Card 1x Sapphire Radeon HD 6950 2GB TOXIC (unlocked) Sound Card SupremeFX X-Fi 2 Monitor(s) Displays 720p Samsung monitor, LG 1080p 3D TV Keyboard Logitech MX5500 Revolution Mouse Logitech MX5500 Revolution Mouse PSU Corsair TX750M Case Corsair Obsidian 650D Cooling 2x200mm fan, CPU: Antec Khuler H2O 920, GPU: Vapor-X Chamber Hard Drives 120GB OCZ Agility 3 SATA III SSD
2TB Iomega External HDD
500GB Coolmax external HDD Internet Speed 10Mbps |
23 Jan 2012
|
#5 | | Win7 x64 + x86 Southeastern CT, USA |
Please save the MSINFO32 file as a text file. Dragging it into Notepad creates an XML file that I just can't read. Sorry!
You can temporarily remove these programs to see if they stop the BSOD's - then reinstall them later on after we've fixed the problems.
FYI - MSI Afterburner is more likely to cause BSOD's than the AMD Overdrive (the version in the AMD Vision Engine Control Center). | My System Specs | | System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook OS Win7 x64 + x86 CPU Intel i7 920, other Intel chips, and the Atom in the netbook Motherboard Asus P6T Deluxe Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook Graphics Card ATI 4870 Sound Card Yes, I have one of these Monitor(s) Displays 32" Sharp Aquos TV Screen Resolution 800x600 - I have vision issues Keyboard Microsoft Natural Mouse Logitech Trackman PSU 1000 watt (can't recall the brand) Case Antec 300 Cooling Big honking cooler that was rated highly at Toms Hardware Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller Internet Speed Cable Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360 |
23 Jan 2012
|
#6 | | Windows 7 Enterprise 32bit |

Quote: Originally Posted by usasma Please save the MSINFO32 file as a text file. Dragging it into Notepad creates an XML file that I just can't read. Sorry!
You can temporarily remove these programs to see if they stop the BSOD's - then reinstall them later on after we've fixed the problems.
FYI - MSI Afterburner is more likely to cause BSOD's than the AMD Overdrive (the version in the AMD Vision Engine Control Center). So sorry about that. Will this file help?
I'll remove the programs for a couple days and see what happens. | My System Specs | | OS Windows 7 Enterprise 32bit CPU AMD Phenom II X4 955 BE C3 Motherboard Asus Crosshair V Formula Memory Corsair XMS3 Classic DDR3 2000 Graphics Card 1x Sapphire Radeon HD 6950 2GB TOXIC (unlocked) Sound Card SupremeFX X-Fi 2 Monitor(s) Displays 720p Samsung monitor, LG 1080p 3D TV Keyboard Logitech MX5500 Revolution Mouse Logitech MX5500 Revolution Mouse PSU Corsair TX750M Case Corsair Obsidian 650D Cooling 2x200mm fan, CPU: Antec Khuler H2O 920, GPU: Vapor-X Chamber Hard Drives 120GB OCZ Agility 3 SATA III SSD
2TB Iomega External HDD
500GB Coolmax external HDD Internet Speed 10Mbps |
24 Jan 2012
|
#7 | | Win7 x64 + x86 Southeastern CT, USA |
No problems noted in the MSINFO32 file (thanks for the text version!)
It did show that back in Oct/Nov 2011 you had BSOD's relating to your video.
Did you fix that, did it just go away, or did it continue to recur until this problem popped up?
Good luck! | My System Specs | | System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook OS Win7 x64 + x86 CPU Intel i7 920, other Intel chips, and the Atom in the netbook Motherboard Asus P6T Deluxe Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook Graphics Card ATI 4870 Sound Card Yes, I have one of these Monitor(s) Displays 32" Sharp Aquos TV Screen Resolution 800x600 - I have vision issues Keyboard Microsoft Natural Mouse Logitech Trackman PSU 1000 watt (can't recall the brand) Case Antec 300 Cooling Big honking cooler that was rated highly at Toms Hardware Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller Internet Speed Cable Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360 |
25 Jan 2012
|
#8 | | Windows 7 Enterprise 32bit |

Quote: Originally Posted by usasma No problems noted in the MSINFO32 file (thanks for the text version!)
It did show that back in Oct/Nov 2011 you had BSOD's relating to your video.
Did you fix that, did it just go away, or did it continue to recur until this problem popped up?
Good luck! Sorry for the late reply. It seems that the there are no more crashes so thanks for the help really appreciate it. Could you explain a bit more on the video problem? I did have a video problem where just starting up some of my home videos caused a BSOD. That stopped, for now. Thanks again. | My System Specs | | OS Windows 7 Enterprise 32bit CPU AMD Phenom II X4 955 BE C3 Motherboard Asus Crosshair V Formula Memory Corsair XMS3 Classic DDR3 2000 Graphics Card 1x Sapphire Radeon HD 6950 2GB TOXIC (unlocked) Sound Card SupremeFX X-Fi 2 Monitor(s) Displays 720p Samsung monitor, LG 1080p 3D TV Keyboard Logitech MX5500 Revolution Mouse Logitech MX5500 Revolution Mouse PSU Corsair TX750M Case Corsair Obsidian 650D Cooling 2x200mm fan, CPU: Antec Khuler H2O 920, GPU: Vapor-X Chamber Hard Drives 120GB OCZ Agility 3 SATA III SSD
2TB Iomega External HDD
500GB Coolmax external HDD Internet Speed 10Mbps |
25 Jan 2012
|
#9 | | Win7 x64 + x86 Southeastern CT, USA |
That's probably what I saw in the MSINFO32 report.
If it's stopped, don't worry about it.
I'm glad to hear that we have been of some help to you. Thanks for the kind words - they're deeply appreciated!!! | My System Specs | | System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook OS Win7 x64 + x86 CPU Intel i7 920, other Intel chips, and the Atom in the netbook Motherboard Asus P6T Deluxe Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook Graphics Card ATI 4870 Sound Card Yes, I have one of these Monitor(s) Displays 32" Sharp Aquos TV Screen Resolution 800x600 - I have vision issues Keyboard Microsoft Natural Mouse Logitech Trackman PSU 1000 watt (can't recall the brand) Case Antec 300 Cooling Big honking cooler that was rated highly at Toms Hardware Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller Internet Speed Cable Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360 BSOD while computer in idle + 2 crashes in 1 hour problems? All times are GMT -5. The time now is 07:29 PM. | |