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Windows 7: System reboots itself

27 Jan 2012   #11
fredoz

Win& 32 bit
 
 

So I replaced the Asacpi.sys with the one with the newer date. No crashes whatsoever yesterday. 3 crashes this morning. Obviously there's something else going on here.



My System SpecsSystem Spec
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27 Jan 2012   #12
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

> Did you remove Zone Alarm for testing purposes?

>Have you followed zigzags instructions?
My System SpecsSystem Spec
27 Jan 2012   #13
fredoz

Win& 32 bit
 
 

I followed your directions. Removed Zone Alarm. Aisa 64 tells me I have Asus Motherboard Name A8N5X, not P5K-VM as you indicated. I have already updated to the drivers you suggested. Now, does that mean I have updated to the wrong drivers? When I went to Asus A8N5X download section I only saw drivers for Vista, none for Win7. And when I tried to run the ACPI driver utility it told me "does not support this operating system WNT_6.1_32MCE."

Also I used Speedfan to record temperatures. The only item it shows as hot is the GPU, with a reading of 61 C.

I just find it very odd that I can run this computer one day with no problems at all and then the next day I get 4 crashes on the row.

My System SpecsSystem Spec
.

27 Jan 2012   #14
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by fredoz View Post
So I replaced the Asacpi.sys with the one with the newer date. No crashes whatsoever yesterday. 3 crashes this morning. Obviously there's something else going on here.
Upload the latest crashes for analysis as per my Post 6.
My System SpecsSystem Spec
27 Jan 2012   #15
fredoz

Win& 32 bit
 
 

Ok. Here's last minidump file: Windows_NT6_BSOD_jcgriff
My System SpecsSystem Spec
27 Jan 2012   #16
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

**** Delighted to see you updated all of your drivers as per zigzags recommendation.
Well done to you!
****

These crashes were caused by memory corruption (probably a driver).

If you are overclocking anything reset to default before running this test.
In other words STOP!!!


Pleas run this test...

Driver verifier

Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
Code:
Delete these registry keys to stop Driver Verifier from loading (works in XP, Vista, Win7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel
Using Driver Verifier to identify issues with Windows drivers for advanced users

My System SpecsSystem Spec
28 Jan 2012   #17
fredoz

Win& 32 bit
 
 

Ok. Turned off the Driver verifier and got BSD. Here's the minidump file.
My System SpecsSystem Spec
28 Jan 2012   #18
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by fredoz View Post
Ok. Turned off the Driver verifier and got BSD. Here's the minidump file.


FINALLY. The most recent was verified and related to Vusbbus.sys with description Virtual USB bus driver is a driver file from company AlexVel belonging to product Virtual USB bus driver.


I would remove it at least to test.

If you have not I would also run malwarebytes.


Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.



Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
My System SpecsSystem Spec
28 Jan 2012   #19
fredoz

Win& 32 bit
 
 

i removed Vusbbus.sys from system 32 folder, rebooted the computer, downloaded Malwarebytes and installed it. The computer crashed while Malwarebytes was scanning. I attached the last minidump.
My System SpecsSystem Spec
28 Jan 2012   #20
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by fredoz View Post
i removed Vusbbus.sys from system 32 folder, rebooted the computer, downloaded Malwarebytes and installed it. The computer crashed while Malwarebytes was scanning. I attached the last minidump.

Zone alarm is gone asacpi has been updated but these still remain.

Code:
giveio.sys    4/3/1996 9:33:25 PM    0x89032000    0x89032680        0x00000680    0x316334f5                        
mbmiodrvr.sys    4/10/2004 9:42:35 AM    0x8d98e000    0x8d98eb80        0x00000b80    0x407807db                        
nvmpu401.sys    4/13/2005 2:34:22 PM    0x941eb000    0x941ed800        0x00002800    0x425d743e                        
AsIO.sys    12/21/2005 3:55:21 AM    0x8ecd6000    0x8ecd7440        0x00001440    0x43a91879                        
hardlock.sys    11/9/2006 6:48:42 AM    0x9e827000    0x9e8d0600        0x000a9600    0x4553159a                        
nvm62x32.sys    10/17/2008 4:00:39 PM    0x8fb15000    0x8fb69c80        0x00054c80    0x48f8fcf7                        
AGRSM.sys    11/10/2008 9:56:37 AM    0x8fa00000    0x8fb06000        0x00106000    0x49184ba5                        
ssmdrv.sys    5/5/2009 5:05:18 AM    0x8d933000    0x8d938a00        0x00005a00    0x4a000f5e                        
RTKVAC.SYS    6/18/2009 2:36:37 PM    0x8f401000    0x8f7fa200        0x003f9200    0x4a3a9745
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
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 System reboots itself




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