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Windows 7: System reboots itself

05 Feb 2012   #31
fredoz

Win& 32 bit
 
 

When I go to the ASUS driver download for my board model (A8N5x) and download the files and then run them i get errors such as "motherboard not found" and "NT something or another error."
This brings up a question I asked a while back about you guys giving me a link to ASUS P7P55D LE instead of the model I have which is A8N5X. Should I be using the drivers for the P7P55D LE instead of A8N5X?


My System SpecsSystem Spec
.
05 Feb 2012   #32
writhziden

Windows 7 Home Premium 64 Bit
 
 

The reason you were directed to get the utility for the ASUS P7P55D LE is it has Windows 7 support. The utility is different than the actual hardware, so it is not as important that you get it for your board. The hardware drivers you will want to get for your board, but you may have to install using the steps in Drivers - Install Vista Drivers on Windows 7 since your board only supports Vista as the latest OS.
My System SpecsSystem Spec
05 Feb 2012   #33
fredoz

Win& 32 bit
 
 

Well, I'm having no luck at all finding a version of Nvmpu401.sys of that is newer than 4/13/2005. Could someone maybe point me at where in the Asus P7P55D LE page I might find what I'm looking for?
My System SpecsSystem Spec
.

05 Feb 2012   #34
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by fredoz View Post
Well, I'm having no luck at all finding a version of Nvmpu401.sys of that is newer than 4/13/2005. Could someone maybe point me at where in the Asus P7P55D LE page I might find what I'm looking for?
You will need to know which version, but Drivers - Download NVIDIA Drivers is a good place to start looking.

It looks like you may be stuck with the old drivers for that one, though. I do not see anything for that particular device type past 2006, so 2005 may be the latest for your device. What happens if you uninstall and delete the driver (or rename it to Nvmpu401.sys.bak) from C:\Windows\System32\Drivers? Does Windows find an appropriate driver for it?

Make sure you uninstall the driver and then delete in that order.
My System SpecsSystem Spec
05 Feb 2012   #35
fredoz

Win& 32 bit
 
 

I renamed the driver and apparently Windows doesn't miss it. Now we'll have to just wait and see what happens. If this continues I just might go back to XP.
My System SpecsSystem Spec
06 Feb 2012   #36
fredoz

Win& 32 bit
 
 

Still crashing. Attached is the minidump file.
My System SpecsSystem Spec
06 Feb 2012   #37
writhziden

Windows 7 Home Premium 64 Bit
 
 

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Mike\Downloads\fredoz\Windows_NT6_BSOD_jcgriff2\020612-35234-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Machine Name:
Kernel base = 0x8281c000 PsLoadedModuleList = 0x829654d0
Debug session time: Mon Feb  6 03:53:54.856 2012 (GMT-7)
System Uptime: 0 days 10:08:21.903
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
..........
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)
An attempt was made to write to readonly memory.  The guilty driver is on the
stack trace (and is typically the current instruction pointer).
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: 822ec4e7, Virtual address for the attempted write.
Arg2: 21a6c021, PTE contents.
Arg3: 9ca87c20, (reserved)
Arg4: 0000000a, (reserved)

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xBE

PROCESS_NAME:  firefox.exe

CURRENT_IRQL:  2

TRAP_FRAME:  9ca87c20 -- (.trap 0xffffffff9ca87c20)
ErrCode = 00000003
eax=9ca87cc0 ebx=00000000 ecx=822ec4e7 edx=9ca87cc0 esi=822ec4b3 edi=82946d20
eip=82c31829 esp=9ca87c94 ebp=9ca87cdc iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
hal!KeAcquireInStackQueuedSpinLockRaiseToSynch+0x19:
82c31829 8711            xchg    edx,dword ptr [ecx]  ds:0023:822ec4e7=e9ff3307
Resetting default scope

LAST_CONTROL_TRANSFER:  from 8285d408 to 828aa40f

STACK_TEXT:  
9ca87c08 8285d408 00000001 822ec4e7 00000000 nt!MmAccessFault+0x106
9ca87c08 82c31829 00000001 822ec4e7 00000000 nt!KiTrap0E+0xdc
9ca87cdc 828a0cfe 822ec4b3 00000001 0012c8f0 hal!KeAcquireInStackQueuedSpinLockRaiseToSynch+0x19
9ca87cf0 822f28e9 822ec4b3 0002037e 0012c8f0 nt!ExEnterPriorityRegionAndAcquireResourceExclusive+0x24
WARNING: Stack unwind information not available. Following frames may be wrong.
9ca87d10 8285a21a 0002037e 00000020 0002037e win32k+0xc28e9
9ca87d10 77077094 0002037e 00000020 0002037e nt!KiFastCallEntry+0x12a
0012c950 00000000 00000000 00000000 00000000 0x77077094


STACK_COMMAND:  kb

FOLLOWUP_IP: 
win32k+c28e9
822f28e9 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  win32k+c28e9

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0xBE_win32k+c28e9

BUCKET_ID:  0xBE_win32k+c28e9

Followup: MachineOwner
---------
Do you have the latest version of firefox? The previous version caused instability on some systems that the newest version is supposed to fix.



Code:
ASACPI	92f7b000	92f7c420	Thu Aug 12 20:52:52 2004 (411c2d04)	00004aa7		ASACPI.sys
Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:
  1. Going to the Asus motherboard support site
    When you reach the website:
  2. Scroll down the page and click Utilities
  3. Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
  4. Search for "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" (without quotes)
  5. Download and install the driver.
  6. After installation is complete, verify that it installed correctly.
    • Click Start Menu
    • Click My Computer
    • Go to C:\WIndows\System32\drivers\
    • Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)

Thanks to JMH and zigzag3143 for the above information.



Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
My System SpecsSystem Spec
06 Feb 2012   #38
fredoz

Win& 32 bit
 
 

I'm on version 10.0. "About Firefox" tells me I'm up to date.
My System SpecsSystem Spec
27 Feb 2012   #39
writhziden

Windows 7 Home Premium 64 Bit
 
 

Did you run through the steps to update ASACPI and do the memtest86+ to test your RAM?
My System SpecsSystem Spec
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 System reboots itself




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