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Windows 7: a problem caused the programme working correctly. window will s/d the

23 Jan 2012   #1

widows home premium 64 bit
 
 
a problem caused the programme working correctly. window will s/d the

Please help me to solve the problem. I could not play the game bus simulator. Everytime massage appear 'a problem caused the programme working properly. Window will s/ the programme and notify if any solution available.' Checked evenvwr, it said

Log Name: Application
Source: Application Error
Date: 23/01/2012 21:31:43
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: syedb01-PC
Description:
Faulting application name: City-Bus.exe, version: 0.0.0.0, time stamp: 0x432d2170
Faulting module name: acknex.dll, version: 6.32.2.0, time stamp: 0x445b1779
Exception code: 0xc0000005
Fault offset: 0x001d26f0
Faulting process id: 0x19d0
Faulting application start time: 0x01ccda1632fd4a62
Faulting application path: C:\Program Files (x86)\Bus Simulator\City-Bus.exe
Faulting module path: C:\Program Files (x86)\Bus Simulator\acknex.dll
Report Id: a495ff1f-4609-11e1-873d-d4bed9913ce4
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-01-23T21:31:43.000000000Z" />
<EventRecordID>3879</EventRecordID>
<Channel>Application</Channel>
<Computer>syedb01-PC</Computer>
<Security />
</System>
<EventData>
<Data>City-Bus.exe</Data>
<Data>0.0.0.0</Data>
<Data>432d2170</Data>
<Data>acknex.dll</Data>
<Data>6.32.2.0</Data>
<Data>445b1779</Data>
<Data>c0000005</Data>
<Data>001d26f0</Data>
<Data>19d0</Data>
<Data>01ccda1632fd4a62</Data>
<Data>C:\Program Files (x86)\Bus Simulator\City-Bus.exe</Data>
<Data>C:\Program Files (x86)\Bus Simulator\acknex.dll</Data>
<Data>a495ff1f-4609-11e1-873d-d4bed9913ce4</Data>
</EventData>
</Event>


Disabled DEP, still same problem. I run windows 7. 64 bit cpu

My System SpecsSystem Spec
.

24 Jan 2012   #2

Windows 7 Home Premium 64 Bit
 
 

You should try running in compatibility mode with Vista. If you need help with this, let us know.

This could also be related to DirectX. Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
  1. Download the latest drivers for your display card(s)
  2. Click Start Menu
  3. Right Click My Computer/Computer
  4. Click Manage
  5. Click Device Manager from the list on the left
  6. Expand Display adapters
  7. Do the following for each adapter (in case you have multiple display cards)
    • Right click the adapter
    • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
    • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  8. Restart your computer after uninstalling drivers for all display cards
  9. Install the latest driver for the display cards once Windows starts

Alternatively:
  1. Login as an adminstrative user
  2. Download the latest drivers for your display card(s)
  3. Click Start Menu
  4. Click Control Panel
  5. Click Hardware and Sound
  6. Click Device Manager (the last link under Devices and Printers)
  7. Expand Display adapters
  8. Do the following for each adapter (in case you have multiple display cards)
    • Right click the adapter
    • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
    • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  9. Restart your computer after uninstalling drivers for all display cards
  10. Install the latest driver for the display cards once Windows starts


It is also highly likely that you need the older version of DirectX. See Download: DirectX End-User Runtime - Microsoft Download Center - Download Details to get DirectX 9.
My System SpecsSystem Spec
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 a problem caused the programme working correctly. window will s/d the





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