My Windows 7 is:
- x64 Home Premium SP1
- the original installed OS on the system.
- an OEM version. Came pre-installed on system.
- The age of system (hardware) is 8 Months.
- The age of OS installation is 8 Months.
- Never re-installed.
Hardware is:
Sony VAIO VPC-EB46FX
Intel Core i5 CPU M480 @2.67GHz
4GB Memory
Many Thanks for your help!
Unfortunately no DMP's were included.
Please try this way...
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
If you are overclocking STOP.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure:
To ensure minidumps are enabled:* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
my \Windows\Minidump folder is empty. Even after reboot in Safe mode (f8) with Network.
All my Startup and Recovery Settings are like on your description.
Thanks,
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