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Windows 7: New Build and got a BSOD after doing windows update

31 Jan 2012   #11
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

There is a known issue with some AMD CPU Integrated Memory Controllers (IMC) that have BSoDs when running RAM above 1333MHz.

For testing purposes manually set your RAM frequency to 1333MHZ (may be 666MHZ in your BIOS), RAM timings to 9-9-9-24, leave the rest on auto, and the 'Command Rate' to 2T.
Save and Exit your BIOS.

Go to your BIOS and tell us what the CPU, RAM and the CPU integrated memory controller voltages are.
Look for DRAM and CPU VTT voltages.
In your next post tell us these voltages.


My System SpecsSystem Spec
.
31 Jan 2012   #12
NDJeff

Windows 7 Pro x64
 
 

Alright, I changed those RAM setting in BIOS and have made a note of the voltages.

The CPU (VCORE) voltage is 1.392
RAM Voltage is 1.500

I could not find anything called CPU VTT Voltage anywhere. I did find one called CPU VDDA Voltage and that is 2.496. Some of the other voltages I see are:

NB Voltage = 1.100
SB Voltage = 1.100

Let me know if these are what you are looking for. If you need more info I can get that to you. Thanks!
My System SpecsSystem Spec
31 Jan 2012   #13
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

It's the CPU/NB voltage, the CPU integrated memory controller voltage.

With 8GB RAM the DRAM and CPU/NB voltage might need a small bump.

Most CPUs will need a CPU-NB Voltage boost of +0.10V, so if your default is 1.10V, set it to 1.20V.
My System SpecsSystem Spec
.

31 Jan 2012   #14
NDJeff

Windows 7 Pro x64
 
 

Okay, what do you think I should change those voltages to? By CPU/NB voltage do you mean the item listed just as NB Voltage at 1.100V?
My System SpecsSystem Spec
31 Jan 2012   #15
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

It's not the NB voltage.

It's CPU/NB voltage, See page 3-7 and 3-12 of your ASUSTek M5A97 motherboard manual.

See my last post, for voltage setting for the CPU/NB voltage.

Change the CPU & NB Voltage from [Offset mode] to [Manual mode].
Then set the CPU/NB voltage to +0.10V of the current setting, so if your default is 1.10V, set it to 1.20V.

Post the full set of cash files if you get another one.
We need these to analyze the BSoDs.
My System SpecsSystem Spec
31 Jan 2012   #16
NDJeff

Windows 7 Pro x64
 
 

Okay, so when I'm in BIOS and I change CPU & NB Voltage to "manual" mode then I get a line item for:

CPU/NB Manual Voltage = 1.125V

Per your previous post you mean I should bump this up to 1.225V?

Also, what is your suggestion for a change on the DRAM voltage?

Thanks very much for your help!
My System SpecsSystem Spec
31 Jan 2012   #17
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Yes change the CPU/NB Manual Voltage to 1.225V.
Check for stability.
If you get another crash, post the dump files and other supporting files.

See if this runs stable, it should.
If not, then another CPU/NB voltage bump to 1.300v.
That RAM should run stable at DRAM 1.500v, we'll see after the CPU/NB bump to 1.225v.
My System SpecsSystem Spec
31 Jan 2012   #18
NDJeff

Windows 7 Pro x64
 
 

Will do. Thanks Dave, I really appreciate your help on this.
My System SpecsSystem Spec
31 Jan 2012   #19
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

You're Welcome.
My System SpecsSystem Spec
03 Feb 2012   #20
NDJeff

Windows 7 Pro x64
 
 

It's been a few days and so far so good with the changes that you suggested I make. The real test will be on Monday when I put a full day of work on it, but no crashes at all this week. Thanks!
My System SpecsSystem Spec
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 New Build and got a BSOD after doing windows update




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