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Windows 7: Windows 7 Blue Screen Of Death

18 Aug 2009   #21
Microsoft MVP


If it continues to BSOD, post back with the dump files and we'll see what they say.
We may have to get a bit more aggressive, using more advanced tools - but that still remains to be seen.

My System SpecsSystem Spec
18 Aug 2009   #22

Windows 7

Here is the dmp file for today's BSOD.
My System SpecsSystem Spec
18 Aug 2009   #23
Microsoft MVP


Nothing really significant in that dump file. I suspect that the older drivers are the cause of this - especially the one from 2005 (as no one knew how to program for Vista/Win7 at that time). If that's the case, then it's a compatibility issue - which means a new modem.

But, before we go that route, let's try Driver Verifier.
Please read the instructions entirely before starting - it can render your system unbootable!!!
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Automatically select unsigned drivers" and click "Next"
If no drivers show up, then select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.
My System SpecsSystem Spec


 Windows 7 Blue Screen Of Death

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