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Windows 7: BSOD World Of Warcraft / Starcraft II randomly

25 Jan 2012   #1
Rick76

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD World Of Warcraft / Starcraft II randomly

Hello. I've had this problem for a while now. My computer randomly crashed when playing games mainly (World of Warcraft and Starcraft II). This is very annoying. What usually happens is the graphics will get garbled, a loud screeching sound comes out of the speakers and the computer shuts down and the monitor will say its sleeping. I've tried installing new graphics drivers and using driver sweeper as well.

One thing I do want to include is that I have my system overclocked to 3.85 and have a quality seasonic power supply 520w. I'm running Windows 7 bought OEM and built my own computer. Something else that might be important is that I installed the OS in IDE mode instead of AHCI. I think I was having complications and I might have just chose to install in IDE mode just to get Windows to install. This computer is about a year old maybe. Any help would be appreciated as this is nearly driving me insane.

Thanks

Is Windows 7 . . . x64 bought OEM version from Newegg and installed System is about a year old the same as hardware was all bought together.


My System SpecsSystem Spec
.
25 Jan 2012   #2
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

First thing, remove the over clock until we stabilize the system. Also, uninstall AMD Overdriver. It is known to cause problems

Your first crash was caused by the Microsoft Anti-Malware driver. Try reinstalling or the program or removing it completely.

I would like for you to enable driver verifier and see if it catches anything
Driver Verifier - Enable and Disable

Found this looking through your logs. Looks like you might have some hardware issues, mainly CPU
Code:
Event[5736]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2012-01-18T19:11:47.166
  Event ID: 18
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Rick-PC
  Description: 
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor ID: 3
I would like you to run Prime95 with the over clock removed
Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials...t-prime95.html

Code:
Event[32]:
  Log Name: System
  Source: Microsoft-Windows-StartupRepair
  Date: 2012-01-25T17:35:18.997
  Event ID: 1104
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Rick-PC
  Description: 
The system volume was corrupt.
Run a disk check and system file check
Disk Check
SFC /SCANNOW Command - System File Checker


BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Jan 25 18:23:25.600 2012 (UTC - 5:00)
System Uptime: 0 days 0:07:59.099
*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
Probably caused by : MpFilter.sys ( MpFilter+8deb )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_0x3B_MpFilter+8deb
BiosReleaseDate = 08/24/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Jan 25 18:08:51.549 2012 (UTC - 5:00)
System Uptime: 0 days 1:24:26.047
Probably caused by : ntkrnlmp.exe ( nt!ObReferenceObjectSafe+c )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  mscorsvw.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ObReferenceObjectSafe+c
BiosReleaseDate = 08/24/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Jan 25 14:28:58.142 2012 (UTC - 5:00)
System Uptime: 0 days 1:06:48.640
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iGetNextPriorityTransfer+12f )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_0_USBPORT!USBPORT_Core_iGetNextPriorityTransfer+12f
BiosReleaseDate = 08/24/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
  
My System SpecsSystem Spec
25 Jan 2012   #3
Rick76

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Getting on it asap
My System SpecsSystem Spec
.

25 Jan 2012   #4
Rick76

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Bad news I followed your instructions uninstalled Microsoft Security Essentials, enabled Driver Verifier, and removed overclock but now I get a BSOD when I get to the Windows Login screen. I am able to boot up only in Safe Mode.
My System SpecsSystem Spec
26 Jan 2012   #5
Rick76

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I've used system restore to boot back up without having to use safe mode.
My System SpecsSystem Spec
26 Jan 2012   #6
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Please upload a new report. It was most likely driver verifier catching a bad driver that was causing the BSOD
My System SpecsSystem Spec
27 Jan 2012   #7
Rick76

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here is a new report and for what its worth I ran a program called BlueSceenView which allowed me to view my dmp files and said crashes were caused by these drivers respectively for each dump

1st dmp file error caused by driver: nusb3xhc.sys
2nd dmp file error caused by driver:ntoskrnl.
3rd dmp file error caused by driver: ataport.SYS
4th dmp file error caused by driver: n
My System SpecsSystem Spec
28 Jan 2012   #8
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

I'm thinking you might have OS corruption.

Have you run the System File Check yet?

None of the dumps are working properly and one of them blames "n". I have no idea what it is but it also shows up in your loaded drivers.

Code:
Event[1207]:
  Log Name: System
  Source: Service Control Manager
  Date: 2012-01-26T23:22:01.760
  Event ID: 7000
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Rick-PC
  Description: 
The SBSD Security Center Service service failed to start due to the following error: 
The service did not respond to the start or control request in a timely fashion.
Google says this is part of Spybot S&D. Do you have that installed? Or did you?

I also see that your itype software keeps crashing a lot. I think it is apart of your keyboard or something.

Continue running driver verifier and keep rebooting the computer and have it BSOD so hopefully it makes a verified dump

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Jan 27 00:33:25.275 2012 (UTC - 5:00)
System Uptime: 0 days 0:12:33.415
Probably caused by : win32k.sys ( win32k!FreeObject+58 )
BUGCHECK_STR:  0x1a_41284
PROCESS_NAME:  TurboV_EVO.exe
FAILURE_BUCKET_ID:  X64_0x1a_41284_win32k!FreeObject+58
BiosReleaseDate = 08/24/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.
Debug session time: Fri Jan 27 00:18:07.971 2012 (UTC - 5:00)
System Uptime: 0 days 4:19:41.080
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.
Probably caused by : ntoskrnl. ( nt+7cc10 )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
BiosReleaseDate = 08/24/2010
SystemManufacturer = System manufacturer
SystemProductName = System Pro
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan 26 03:52:57.933 2012 (UTC - 5:00)
System Uptime: 0 days 0:07:53.432
Probably caused by : volmgr.sys ( volmgr!VmpReadWriteCompletionRoutine+1a )
EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  CINEBENCH Wind
FAILURE_BUCKET_ID:  X64_0x1E_0_volmgr!VmpReadWriteCompletionRoutine+1a
BiosReleaseDate = 08/24/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
*** WARNING: Unable to verify timestamp for n
*** ERROR: Module load completed but symbols could not be loaded for n
Debug session time: Thu Jan 26 03:43:27.342 2012 (UTC - 5:00)
System Uptime: 0 days 0:23:48.840
*** WARNING: Unable to verify timestamp for n
*** ERROR: Module load completed but symbols could not be loaded for n
Probably caused by : n ( nt+7cc40 )
BUGCHECK_STR:  0x19_3
BiosReleaseDate = ends In
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
  
My System SpecsSystem Spec
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 BSOD World Of Warcraft / Starcraft II randomly




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