Multiple BSOD computer unstable

jrluttrell1 · 26 Jan 2012

Greetings!
I began experiencing infrequent freezes/BSOD's with varying codes. They became more frequent, until the computer was rendered unusable. I then installed a new hard disk, processor, ran memtest86 and checked temperatures, and no dice.

I freeze repeatedly in safe mode, so I have only completed part of the instructions for posting dmp files. The original system is several years old, a Compaq Presario SR5710F and originally came with Windows Vista installed.

Specs:
Windows 7 Home Premium x64 SP1 (brand new install)
AMD Athlon Dual Core 4450e 2.31 GHz

Thanks for the considerations

mgorman87 · 26 Jan 2012

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - https://www.sevenforums.com/tutorials...t-prime95.html

BSOD BUGCHECK SUMMARY

Code:


Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Thu Jan 26 18:53:16.842 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:17.482
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4ac3 )
BUGCHECK_STR:  0x1a_41284
PROCESS_NAME:  where.exe
FAILURE_BUCKET_ID:  X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ac3
BiosReleaseDate = 06/10/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = D5468AT-ABA ALONPAV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Thu Jan 26 17:42:57.575 2012 (UTC - 5:00)
System Uptime: 0 days 0:04:15.216
Probably caused by : ntkrnlmp.exe ( nt!NtDuplicateObject+0 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!NtDuplicateObject+0
BiosReleaseDate = 06/10/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = D5468AT-ABA ALONPAV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Thu Jan 26 17:37:53.087 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:41.727
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  HelpPane.exe
FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BiosReleaseDate = 06/10/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = D5468AT-ABA ALONPAV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

jrluttrell1 · 26 Jan 2012

As stated before, Memtest86 turned up no faults.
Prime95 is unsuccessful since the PC is not stable even in SafeMode and will crash even while sitting idle within 5 minutes of startup.

Deception · 26 Jan 2012

Is the power supply failing? My first thought, I don't know much about it but maybe others will be able to spark some insightful information...

jrluttrell1 · 26 Jan 2012

It doesn't seem to be, though I wouldn't know how to tell short of swapping it out. I bought this ATX 550 watt psu when I bought my geforce 9600 gso a few years back. Any thoughts?

mgorman87 · 26 Jan 2012

I would try a different PSU if you can.

Did you run memtest for 7-8 passes?

If the computer keeps crashing in safemode, and you can't run tests, then you'll need to start swapping hardware to figure out which it is.

jrluttrell1 · 26 Jan 2012

I ran memtest a couple weeks ago for an entire day with no faults (each stick separately, then both together)

Just put in another psu and am still getting crashes.

mgorman87 · 26 Jan 2012

The only piece of hardware left is the motherboard

jrluttrell1 · 27 Jan 2012

That is what I figured. Got geared up for fixing it yesterday afternoon as I had a new motherboard coming in, but received the wrong one. I still had the bug to work on it a bit, and so I thought I would get a second opinion.

Thank you.