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Windows 7: BSOD unknown origin. BCCode: 24, multiple ocurrences

02 Feb 2012   #11
dlwoodward

Windows 7 Home Premium 32bit
 
 

Excellent. Thanks for the feedback. I thought I uninstalled the sonic solutions product as well. I still have Roxio on my machine, it's been there since I purchased it - is this the culprit?


My System SpecsSystem Spec
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02 Feb 2012   #12
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dlwoodward View Post
Excellent. Thanks for the feedback. I thought I uninstalled the sonic solutions product as well. I still have Roxio on my machine, it's been there since I purchased it - is this the culprit?
Easily could be. Remove to test.
My System SpecsSystem Spec
05 Feb 2012   #13
dlwoodward

Windows 7 Home Premium 32bit
 
 

I believe I've updated the Logitech driver and uninstalled Roxio (sonic solutions). I'll try the SFC method next and let you know the results. Just got another one and wanted to be certain I've cleared up the Sonic Solutions and Logitech issues.

What do you think?
Cheers, Dustin
My System SpecsSystem Spec
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06 Feb 2012   #14
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

> Did you run / complete SFC?


> Please refer snip below...
Note the first has not been updated > notably your Logitech.
The rest need to be attended to as well.


Attachment 197024
My System SpecsSystem Spec
06 Feb 2012   #15
zigzag3143

Win 8 Release candidate 8400
 
 

I would indeed do what JMH suggested and run SFC /scannow.


I would also just in case run malwarebytes


Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
My System SpecsSystem Spec
06 Feb 2012   #16
dlwoodward

Windows 7 Home Premium 32bit
 
 

I haven't run the SFC check yet.

Still trying to find some of these drivers, since my updating did not appear to change anything.

I cannot seem to find the location of the LVUSBS64.sys, adfs.sys and spldr.sys

I updated the ATI drivers from their site, is there a reason they are still not current?

Best, Dustin
My System SpecsSystem Spec
06 Feb 2012   #17
dlwoodward

Windows 7 Home Premium 32bit
 
 

I'll run the SFC check in the AM and report back.
My System SpecsSystem Spec
06 Feb 2012   #18
dlwoodward

Windows 7 Home Premium 32bit
 
 

SFC check running as we speak.

Related to the drivers, where am I able to find the LVUSBS64.sys, adfs.sys and spldr.sys drivers?

Thanks.
My System SpecsSystem Spec
06 Feb 2012   #19
dlwoodward

Windows 7 Home Premium 32bit
 
 

Results of the SFC check:
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log.

I tried attaching the file, but windows says I do have sufficient privileges (even though I'm logged in as an admin) and if I attempt to open it I get an 'Access denied' message. Any thoughts?
My System SpecsSystem Spec
06 Feb 2012   #20
dlwoodward

Windows 7 Home Premium 32bit
 
 

Resolved the admin issue.

Attached is the CBS.log file.
My System SpecsSystem Spec
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 BSOD unknown origin. BCCode: 24, multiple ocurrences




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