BSOD problemms: IRQL not equal or less + system_service_exception


  1. GfoRce009
    Posts : 2
    Windows 7 x64
       New #1

    BSOD problemms: IRQL not equal or less + system_service_exception


    Hi,

    I would be incredibly grateful for any assistance please.

    My PC is brand new, not a self-build, I purchased it from a very large, well known PC company in the UK.

    I have taken the PC back once because I kept getting the BSOD. They did a system restore and claimed to have stress tested everything... I get it home and low and behold the dreaded BSOD soon returns!

    I attach a zipped file with details. If I can get some help as to the problem it will stop them trying to baffle me with jargon again.

    Many thanks,

    Gordie
      My Computer
    Quote Quote

  3. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #2

    I do not recommend using wireless USB devices. Especially in Win7 systems.
    These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
    Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
    An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
    More to follow when the memory dump files are finished running.......
      My Computer
    Quote Quote

  4. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #3

    Please run Driver Verifier according to these instructions: Driver Verifier Settings

    Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

    The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
    3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
    - Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
    - Please either update the older drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
    - DO NOT use Windows Update or the Update Drivers function of Device Manager.
    - Please feel free to post back about any drivers that you are having difficulty locating.
    - Windows Update exceptions may be noted below for Windows drivers.
    Code:
    
amdxata.sys             Fri Mar 19 12:18:18 2010 (4BA3A3CA)
SYMDS64.SYS             Mon May 16 18:15:03 2011 (4DD1A1E7)
Ironx64.SYS             Fri Jul 22 21:24:42 2011 (4E2A22DA)
SYMEFA64.SYS            Mon Sep 26 20:20:12 2011 (4E8116BC)
ccSetx64.sys            Mon Aug 08 17:47:34 2011 (4E405976)
SYMNETS.SYS             Wed Jul 20 22:24:22 2011 (4E278DD6)
SYMEVENT64x86.SYS       Wed May 04 23:16:30 2011 (4DC2168E)
SRTSPX64.SYS            Tue Aug 02 16:30:01 2011 (4E385E49)
HECIx64.sys             Tue Oct 19 19:33:43 2010 (4CBE2AD7)
serscan.sys             Mon Jul 13 20:35:32 2009 (4A5BD2D4)
IDSvia64.sys            Tue Nov 22 15:23:23 2011 (4ECC04BB)
eeCtrl64.sys            Fri Oct 21 21:18:28 2011 (4EA219E4)
EraserUtilRebootDrv.sys Fri Oct 21 21:18:29 2011 (4EA219E5)
nvhda64v.sys            Tue May 10 05:41:18 2011 (4DC9083E)
BHDrvx64.sys            Wed Nov 23 14:32:10 2011 (4ECD4A3A)
RTKVHD64.sys            Thu Jul 07 05:34:50 2011 (4E157DBA)
netr28ux.sys            Wed Feb 25 21:49:17 2009 (49A6032D)
nvlddmkm.sys            Wed Aug 03 05:08:32 2011 (4E391010)
L1C62x64.sys            Wed Apr 20 05:24:30 2011 (4DAEA64E)
SRTSP64.SYS             Tue Aug 02 16:29:54 2011 (4E385E42)
ENG64.SYS               Fri Jul 29 09:17:51 2011 (4E32B2FF)
EX64.SYS                Fri Jul 29 09:15:11 2011 (4E32B25F)
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=serscan.sys
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=L1C62x64.sys
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS

    BSOD BUGCHECK SUMMARY
    Code:
    
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020212-21918-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb  2 15:10:30.779 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:12.075
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetTopLevelPfn+65
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`03309b55 fffff880`069a7b40 00000000`00000000
BiosVersion = B63D3A04
BiosReleaseDate = 09/22/2011
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020212-20576-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb  2 15:08:46.845 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:20.141
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!MiGetTopLevelPfn+65
Bugcheck code 0000000A
Arguments fffffa86`038b7788 00000000`00000002 00000000`00000000 fffff800`03365b55
BiosVersion = B63D3A04
BiosReleaseDate = 09/22/2011
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020212-26644-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb  2 15:05:53.813 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:26.109
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetTopLevelPfn+65
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`0336bb55 fffff880`05b92b40 00000000`00000000
BiosVersion = B63D3A04
BiosReleaseDate = 09/22/2011
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020212-31605-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb  2 15:03:52.870 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:20.165
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetTopLevelPfn+65
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`03367b55 fffff880`05440b40 00000000`00000000
BiosVersion = B63D3A04
BiosReleaseDate = 09/22/2011
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020212-22510-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb  2 15:01:48.997 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:19.292
Probably caused by : memory_corruption ( nt!MiRelinkStandbyPage+e3 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!MiRelinkStandbyPage+e3
Bugcheck code 0000000A
Arguments fffffa86`03ed6a6b 00000000`00000002 00000000`00000000 fffff800`0333a4b3
BiosVersion = B63D3A04
BiosReleaseDate = 09/22/2011
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020212-25490-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb  2 14:58:30.175 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:19.097
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!MiGetTopLevelPfn+65
Bugcheck code 0000000A
Arguments fffffa86`0325a008 00000000`00000002 00000000`00000000 fffff800`03305b55
BiosVersion = B63D3A04
BiosReleaseDate = 09/22/2011
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020212-26145-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb  2 14:55:25.932 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:22.228
Probably caused by : memory_corruption ( nt!MiRelinkStandbyPage+e3 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!MiRelinkStandbyPage+e3
Bugcheck code 0000000A
Arguments fffffa86`0372583b 00000000`00000002 00000000`00000000 fffff800`033744b3
BiosVersion = B63D3A04
BiosReleaseDate = 09/22/2011
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\013112-19406-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Jan 31 14:05:33.538 2012 (UTC - 5:00)
System Uptime: 0 days 0:11:12.460
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetTopLevelPfn+65
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`03319b55 fffff880`051a9b40 00000000`00000000
BiosVersion = B63D3A04
BiosReleaseDate = 09/22/2011
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\013112-21793-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Jan 31 13:53:39.721 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:20.016
Probably caused by : rdyboost.sys ( rdyboost!ST_STORE<SMD_TRAITS>::StReleaseRegion+4e )
BUGCHECK_STR:  0x1a_1236
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1a_1236_rdyboost!ST_STORE_SMD_TRAITS_::StReleaseRegion+4e
Bugcheck code 0000001A
Arguments 00000000`00001236 fffffa80`0a890630 fffffa80`0a890660 00000000`0006b501
BiosVersion = B63D3A04
BiosReleaseDate = 09/22/2011
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\013112-21387-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Jan 31 13:51:43.138 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:13.059
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetTopLevelPfn+65
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`03314b55 fffff880`051c8b40 00000000`00000000
BiosVersion = B63D3A04
BiosReleaseDate = 09/22/2011
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\013112-21652-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Jan 31 13:49:46.139 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:12.061
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetTopLevelPfn+65
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`03358b55 fffff880`067edb40 00000000`00000000
BiosVersion = B63D3A04
BiosReleaseDate = 09/22/2011
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\013112-21512-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Jan 31 13:47:35.748 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:21.043
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetTopLevelPfn+65
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`03321b55 fffff880`049f2b40 00000000`00000000
BiosVersion = B63D3A04
BiosReleaseDate = 09/22/2011
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012812-20607-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 28 14:06:11.729 2012 (UTC - 5:00)
System Uptime: 0 days 0:18:08.025
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetTopLevelPfn+65
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`03306b55 fffff880`02d7ab40 00000000`00000000
BiosVersion = B63D3A04
BiosReleaseDate = 09/22/2011
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012812-47081-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 28 13:46:57.183 2012 (UTC - 5:00)
System Uptime: 0 days 0:03:16.104
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!MiGetTopLevelPfn+65
Bugcheck code 0000000A
Arguments fffffa86`039a14b8 00000000`00000002 00000000`00000000 fffff800`03317b55
BiosVersion = B63D3A04
BiosReleaseDate = 09/22/2011
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012712-61869-01.dmp]
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Fri Jan 27 05:40:23.178 2012 (UTC - 5:00)
System Uptime: 0 days 0:07:36.084
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0xA_nt!MiGetTopLevelPfn+65
Bugcheck code 0000000A
Arguments fffffa86`039ddb48 00000000`00000002 00000000`00000000 fffff800`03321b55
BiosVersion = B63D3A04
BiosReleaseDate = 09/22/2011
CPUID:        "Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 2993
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My Computer
    Quote Quote

  6. GfoRce009
    Posts : 2
    Windows 7 x64
    Thread Starter
       New #4

    Thank you very much indeed for your help.
      My Computer
    Quote Quote

 

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