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Windows 7: Remove viruses and now windows won't boot regular or in safe mode


28 Jan 2012   #1

Windows 7 home 64bit
 
 
Remove viruses and now windows won't boot regular or in safe mode

Have a laptop here that was virus infected. AVG pro removed 157 viruses including trojans. Now windows crashes after windows 7 icon. Restore last setting just runs and runs with no completion. Safe mode gets only so far in loading drivers and then reboots (suspiciously stops at the AVG driver, hangs and reboots). There is no restore disks for this laptop. Is there a way to stop certain drivers from loading during safe mode? Any help or guidance is appreciated.

My System SpecsSystem Spec
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28 Jan 2012   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi.


157 virus? It's seem that avg is not working well or you make something wrong.


Try these steps,in this order,


Advanced Boot Options


System Restore


Troubleshoot Application Conflicts by Performing a Clean Startup


Then if its possible remove avg and use this Good and Free system security combination.
My System SpecsSystem Spec
30 Jan 2012   #3

Windows 7 home 64bit
 
 

I was able to restore back to an earlier date and found it was not the virus clean up that was causing the problem but the antivirus program itself. The computer had no antivirus program on it which is why they had so many problems. AVG installed and cleaned things up but when you would reboot it would hang up loading the AVG drivers and than kept rebooting. I restored it again and used a different antivirus program and everything went flawlessly and the computer is going fine now.
My System SpecsSystem Spec
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31 Jan 2012   #4

Windows 7 Ultimate 64bit SP1
 
 

Good news!

Thats why in my first reply i wrote\advice this,

""157 virus? It's seem that avg is not working well or you make something wrong""

""Then if its possible remove avg and use this Good and Free system security combination.""





My System SpecsSystem Spec
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 Remove viruses and now windows won't boot regular or in safe mode




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