New
#1
Bluescreen. "Power state failure"
I just got this new
HP Pavilion dv6-6b91eo laptop:
Product number: A3L50EA#UUW
Intel i7-2670QM CPU @ 2.20GHz
8 GB Ram
1 TB Harddrive 5200 rpm
Radeon 6770m 2 GB dedicated
Windows 7 Ultimate 64-bit
Full HD anti-glare
it's a very nice computer, but i already experienced alot of problems with it.
1. the computer display is set to turn off after 5 min. as standard, then you have to move your mouse to turn it on again. but the problem is that some times when the display is off i can't turn it on agian no matter which buttons i press not even when moving the mouse, but the laptop is still running, so i have to hold the power button 'till it turns off, and then when i turn it on the laptop will work just fine. what's wrong?
2. some times when i use the computer and everything just work fine, then suddenly it won't open programs like itunes, task manager etc. and it's kinda running slow too, and it's all pretty strange, so what i do is i press start and then shut down, then it will begin to shut down and shows the shutting down logo, but then it will just keep on showing that logo. so i have no choice, the only thing i can do is hold the power button agian. and when turn it on, it all work nice again. what's with this?
3. then when i leave the laptop on for a while and comeback it will show a bluescreen which says "Driver power state failure". and the cpu is running at its max, the only way to shut it down is to hold the power buttom again:
here's my dump file: 012812-31668-01.dmp
I have attached the Windows_NT6_BSOD_jcgriff2.
so i reformatted my computer and now i still get the same issues. i'm really dissapointed about this, i mean my old cheap compaq laptop had none of this problems, but this high performance laptop have so many issues.
can someone please help me out and solve these issues.
Thanks
Curtisnmk