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Windows 7: Computer crashed and won't enter safe mode. How do I restore it?

29 Jan 2012   #1

windows 7
Computer crashed and won't enter safe mode. How do I restore it?

I left my laptop running for a while when i left the room. When I came back it had frozen, I hadn't been doing anything untoward, I had been running a few programs at once, just like firefox and word. Anyway I had to turn it off with the power button. Then when I tried turning it back on I was able to log in but there was no desktop, just a black screen, same thing when I used safe mode. Now whenever I turn it on it goes to a disc check and when it gets to a certain number it says its unreadable and safe search just plain doesn't work. If you can tell me a way to get back to normal that would be great but it looks to me like the whole thing is pretty much f**ked and I'm gonna lose all my files. So is there anyway I could do a restore to factory settings (restoring to another time also didn't work) would that even help?

My System SpecsSystem Spec

29 Jan 2012   #2

windows 7

My computer did not come with the required disc btw
My System SpecsSystem Spec
29 Jan 2012   #3

Windows 7 Ultimate SP1 64-Bit

Welcome to Windows Seven Forums.

First, remove the battery and the power cord.

Wait a minute or two then reconnect the power cord and restart your laptop.

If it starts up OK you can put the battery back in.

If it doesn't, use this tutorial to create a System Repair disc (I assume you have access to another computer?).

System Repair Disc - Create

The repair disc won't reinstall Windows, but it will get you into Windows 7's recovery environment, from where you have various options to choose from.

If you run a Startup Repair you may need to run it three times with a reboot between each occurrence.

Startup Repair - Run 3 Separate Times
My System SpecsSystem Spec


 Computer crashed and won't enter safe mode. How do I restore it?

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