Blue Screen error, BCCODE : d1

duongthach · 30 Jan 2012

Hi, recently, I've encountered blue screen error BCCode : d1. I know it has something to do with driver but I have no idea which driver has problem.
Thanks in advance for your help
Here is some information regarding this error:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800154CB2D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
I followed the steps in the instruction and attached the win_nt6 folders and perfmon file.

usasma · 30 Jan 2012

Perfmon reports that your Cisco AnyConnect Secure Mobility Client is disabled.
If you can, uninstall it from your system. If you can't, then enable it, update it, and then disable it again.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on Win7 systems due to the sptd.sys driver.
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

MSI Afterburner (along with Riva Tuner and EVGA Precison) are known to cause BSOD's with Win7 systems. Please uninstall it immediately.

The memory dumps seem to point to a lower level hardware issue, but networking is also implicated. Please update your networking drivers (wired, wireless, and your Internet Security application).

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please either update the older drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers.

Code:


winhv.sys       Sat Nov 20 04:20:02 2010 (4CE792C2)
vmbus.sys       Sat Nov 20 04:57:29 2010 (4CE79B89)
amdxata.sys     Fri Mar 19 12:18:18 2010 (4BA3A3CA)
dtsoftbus01.sys Fri Jun 17 03:38:37 2011 (4DFB047D)
ehdrv.sys       Thu Dec 09 00:29:58 2010 (4D006956)
nusb3hub.sys    Thu Nov 18 20:34:24 2010 (4CE5D420)
atikmpag.sys    Tue Apr 19 21:22:32 2011 (4DAE3558)
HWiNFO64A.SYS   Thu Sep 22 02:44:43 2011 (4E7AD95B)
HECIx64.sys     Tue Oct 19 19:33:43 2010 (4CBE2AD7)
jmcr.sys        Mon Dec 06 02:55:51 2010 (4CFC9707)
atikmdag.sys    Tue Apr 19 21:53:29 2011 (4DAE3C99)
nusb3xhc.sys    Thu Nov 18 20:34:25 2010 (4CE5D421)
JME.sys         Fri Jan 14 00:24:42 2011 (4D2FDE1A)
NETwNs64.sys    Tue Jan 04 14:29:41 2011 (4D237525)
Epfwndis.sys    Thu Dec 09 00:26:06 2010 (4D00686E)
cpuz135_x64.sys Tue Nov 09 08:33:36 2010 (4CD94DB0)
epfwwfp.sys     Thu Dec 09 00:26:08 2010 (4D006870)
idmwfp.sys      Wed Sep 07 11:12:30 2011 (4E6789DE)
epfw.sys        Thu Dec 09 00:26:09 2010 (4D006871)
AtihdW76.sys    Wed Nov 17 07:02:04 2010 (4CE3C43C)
eamonm.sys      Thu Dec 09 00:29:20 2010 (4D006930)
dc3d.sys        Wed May 18 04:07:24 2011 (4DD37E3C)
RTKVHD64.sys    Fri Feb 11 05:16:05 2011 (4D550C65)
point64.sys     Wed May 18 04:07:20 2011 (4DD37E38)
acsock64.sys    Wed Aug 24 10:35:36 2011 (4E550C38)
SynTP.sys       Thu Sep 16 21:19:32 2010 (4C92C224)

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\013012-15927-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Jan 30 17:35:00.809 2012 (UTC - 5:00)
System Uptime: 0 days 5:35:53.731
BugCheck D1, {28, 2, 0, fffff8800154cb2d}
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
Bugcheck code 000000D1
Arguments 00000000`00000028 00000000`00000002 00000000`00000000 fffff880`0154cb2d
BiosVersion = 4.6.4
BiosReleaseDate = 08/09/2011
CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012212-21528-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Jan 22 04:01:02.710 2012 (UTC - 5:00)
System Uptime: 0 days 15:35:06.944
Probably caused by : ACPI.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_ACPI.sys
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`069bae40 fffff800`0445f3d8 fffffa80`077488d0
BiosVersion = 4.6.4
BiosReleaseDate = 08/09/2011
CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012112-16692-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 21 05:15:49.010 2012 (UTC - 5:00)
System Uptime: 0 days 16:33:34.820
Probably caused by : ACPI.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_ACPI.sys
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`077edc20 fffff800`00b9c3d8 fffffa80`0b3f5cc0
BiosVersion = 4.6.4
BiosReleaseDate = 08/09/2011
CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010512-48344-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan  5 22:21:06.210 2012 (UTC - 5:00)
System Uptime: 2 days 4:08:27.607
BugCheck D1, {28, 2, 0, fffff88001523b2d}
Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
Bugcheck code 000000D1
Arguments 00000000`00000028 00000000`00000002 00000000`00000000 fffff880`01523b2d
BiosVersion = 4.6.4
BiosReleaseDate = 08/09/2011
CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1995
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``