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Windows 7: BSOD & FREEZE - On random tasks

30 Jan 2012   #1
EsCanavi

Windows 7 Pro Sp1 (64bit)
 
 
BSOD & FREEZE - On random tasks

Hi ppl, i've been googl'n there and here yet I saw someone having a slight similiar issue than I and some of your user posted that forum (here i come!)

My probleme is the following:
- Random BSoD
- While on firefox (++ when youtube video is included or annimation)
- When playing WoW (++ when multiboxing)
- Random Freeze (can't move mouse / soft reboot wont work)
- Windows load up and freeze just before User/PWD window
- While windows' running : Didn't happen (yet) since last install (few hours ago)
------------------
System Information
------------------
Time of this report: 1/30/2012, 19:35:31
Machine name: AINSWORTH
Operating System: Windows 7 Professionnel 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: French (Regional Setting: French)
System Manufacturer: MSI Z68A-GD80
System Model: MS-7672
BIOS: BIOS Date: 07/28/11 14:11:56 Ver: 04.06.04
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 16384MB RAM (Mushkin Enhanced Redline Frostbyte 16GB 4X4GB PC3-17000 DDR3-2133 9-11-10-28 Quad Channel Memory)
Available OS Memory: 16364MB RAM
Page File: 2662MB used, 30062MB available
DirectX Version: DirectX 11

------------------
Devices
------------------
Using Crossfire
- XFX HD 6950 800M 1GB DDR5 DUAL MINIDP HDMI DUAL DVI PCI-E
- XFX HD 6950 800M 2GB DDR5 DUAL DP HDMI DUAL DVI PCI-E

SSD OCZ Vertex 2 Extended Sandforce 240GB 2.5IN SATA2
PSU XFX 1250W PRO1250W ATX 12V 104A 24PIN ATX Full Modular 80PLUS Gold

------------------
More Info
------------------
Drivers - All Drivers downloaded & installed directly from MSI website for MSI Z68A-GD80 (G3)
Hardware - Everything beside the SSD is bran new (1week old)
OS - Windows 7 Pro Just got installed (a few hours ago) (Full Retail)
BIOS - No over clocking
BIOS - AHCI Mode enabled, Hot Swap 1, 2, 3, 4 enabled
BIOS - Memory Clock ajusted to proper value (DDR3-2133)
HSwap - Works perfectly without BSoD
Temp - All Temp has been monitored


My System SpecsSystem Spec
.
30 Jan 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by EsCanavi View Post
Hi ppl, i've been googl'n there and here yet I saw someone having a slight similiar issue than I and some of your user posted that forum (here i come!)

My probleme is the following:
- Random BSoD
- While on firefox (++ when youtube video is included or annimation)
- When playing WoW (++ when multiboxing)
- Random Freeze (can't move mouse / soft reboot wont work)
- Windows load up and freeze just before User/PWD window
- While windows' running : Didn't happen (yet) since last install (few hours ago)
------------------
System Information
------------------
Time of this report: 1/30/2012, 19:35:31
Machine name: AINSWORTH
Operating System: Windows 7 Professionnel 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: French (Regional Setting: French)
System Manufacturer: MSI Z68A-GD80
System Model: MS-7672
BIOS: BIOS Date: 07/28/11 14:11:56 Ver: 04.06.04
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 16384MB RAM (Mushkin Enhanced Redline Frostbyte 16GB 4X4GB PC3-17000 DDR3-2133 9-11-10-28 Quad Channel Memory)
Available OS Memory: 16364MB RAM
Page File: 2662MB used, 30062MB available
DirectX Version: DirectX 11

------------------
Devices
------------------
Using Crossfire
- XFX HD 6950 800M 1GB DDR5 DUAL MINIDP HDMI DUAL DVI PCI-E
- XFX HD 6950 800M 2GB DDR5 DUAL DP HDMI DUAL DVI PCI-E

SSD OCZ Vertex 2 Extended Sandforce 240GB 2.5IN SATA2
PSU XFX 1250W PRO1250W ATX 12V 104A 24PIN ATX Full Modular 80PLUS Gold

------------------
More Info
------------------
Drivers - All Drivers downloaded & installed directly from MSI website for MSI Z68A-GD80 (G3)
Hardware - Everything beside the SSD is bran new (1week old)
OS - Windows 7 Pro Just got installed (a few hours ago) (Full Retail)
BIOS - No over clocking
BIOS - AHCI Mode enabled, Hot Swap 1, 2, 3, 4 enabled
BIOS - Memory Clock ajusted to proper value (DDR3-2133)
HSwap - Works perfectly without BSoD
Temp - All Temp has been monitored

Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
31 Jan 2012   #3
EsCanavi

Windows 7 Pro Sp1 (64bit)
 
 

zigzag3143, Thanks for the reply.

It actualy led me somewhere, or atleast i'm heading in one direction now. From what I understand from that errors...

- Its something that make my videos cards not responding for a short while therefor causing a reboot to make the card respond again. (to keep it simple)

What i've done
- Memtest86+ runned w/o errors
- furmark runned w/o crashing my display
- FurMark - 720
- FurMark - 1080
What I'll be trying
1- Downgrading my memory clock to 1333Mhz from BIOS.
2- Disabling crossfire X
3- Running with only 1 card at a time
4- trying my 5870 from my other pc

What i'm pretty sure it's NOT
1- Overheating (Quite impossible as temp went way much higher with benchmark)
2- Dusk as its brand-new and not overheating

May need advise
1- Does memory clock can cause TDR ?
2- Does bad memory voltage can cause TDR ?**

More information
1- Le Crash happen more often when there's a display change. Ie: Youtube going fullscreen, Win 7 fading for the Administrator right, furmark caused BSoD when going fullscreen the first time i've run it, then it went fine.

** I'm asking because when i first got the MB after them ajusting the bios. I had to do a bios flash for booting probleme (yeah already). Yet i can see in their note that they ajusted memory voltage by +-0.05.


edit:
http://www.sevenforums.com/crashes-d...-atikmpag.html
= exact same probleme as i'm having *reading further more into it*

edit 2:
went thru it all, i'll do several test that has been done there, seems like it was a 32 bits/64bits issue, i'll check firefox and make sure i've loaded the 64bit version.

edit 3:
Checked around, multibox was under x86, same for firefox. As i'm using chrome i've been on youtube and lots of flash website users and no problem at all. tried with firefox and got BSoD'd in no more then 10 minutes.

Looks like my new system build gonna have hard time supporting 32bits. I'll keep you updated.
My System SpecsSystem Spec
.

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 BSOD & FREEZE - On random tasks




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