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Windows 7: BSOD after installing Nvidia Drivers + Windows Updates.

30 Jan 2012   #1

Windows 7 64 bit
BSOD after installing Nvidia Drivers + Windows Updates.


I installed 285.62 P08 Nvidia Driver from the Dell webpage two days ago and it was fine and everything was good after the restart from the installation. After finishing up my session, i noticed that there is a window update so i shut down and left the computer to do the updating on it's own.

Today, I switched on my computer to look at my timetable for today and after that put it to sleep mode. After "waking" it up, I was met with a BSOD after like 5 minutes of use. I then decided to system restore to before i did the updates. It still BSOD albeit it took a longer time before that happened. Right now im using Safe mode + Networking to type this message out. (The computer does not seem to BSOD in safe mode so far)

I did the steps listed but i could not get the perfmon step working. "An error occured while attempting to generate the report"

Windows 7 64bit
About 7 months old both hardware and the OS

Update: I triggered a BSOD in normal mode so as to provide you guys with the Error Codes.

STOP: 0x0000007A (0x0000000000000020, 0xFFFFFFFFC000009D, 0xFFFFFA800798E078, 0x0000000000000000)
Physical Memory Dump FAILED with status 0xC000009C

I would appreciate the help given. THANKS!

My System SpecsSystem Spec

31 Jan 2012   #2

Win 7 Ultimate 64-bit. SP1.

> Your difficulties were caused by the driver for Bigfoot Networks Bandwidth Control.
Uninstall if not needed.

> I also note you have McAfee.
McAfee is a frequent cause of BSOD's.
Please remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
31 Jan 2012   #3

Windows 7 64 bit

Hi Sir

I couldn't find the Bigfoot Driver anywhere on my Harddrive. It could have been a remnant from my past uninstallation. Is there some way to get rid of it?

I have Removed McAfee and put Microsoft Security Essentials in its place.

I have also ran a Integrity check on My C Drive and it was found that there were a couple of bad sectors who were also culprits of the BSOD which they were repaired. So far after the clean-up, My computer has been doing fine.

Many thanks for the prompt reply. Would update if anything untoward happens.
My System SpecsSystem Spec

31 Jan 2012   #4

Win 7 Ultimate 64-bit. SP1.

You are welcome.
Good luck!
My System SpecsSystem Spec

 BSOD after installing Nvidia Drivers + Windows Updates.

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