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Windows 7: Desktop freeze, explorer.exe issue

31 Jan 2012   #1
kimomohsen

Windows 7 Home Premium 64bit
 
 
Desktop freeze, explorer.exe issue

sometimes my desktop freeze, i can't right or left click on anything, only the Taskbar is running, after searching for a solution i found that i can fix it temporarily by opening task manager and end "explorer.exe" process and then begin a new task for it....it was fixed but the problem repeated
so i need a permanent solution for this bug....please help me it's really annoying



My System SpecsSystem Spec
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31 Jan 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Have you installed anything recently that interfaces with explorer? Perhaps a .rar file opener, .zip software, etc.? WinRAR has caused these issues in the past; do you have that installed?

When did this problem begin?
My System SpecsSystem Spec
31 Jan 2012   #3
kimomohsen

Windows 7 Home Premium 64bit
 
 

no i didn't install anything recently....the problem happened 15 days ago
My System SpecsSystem Spec
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31 Jan 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Exactly when it happens ? When you are browsing files, or browsing internet, or the machine is idle ?

If you are browsing files, what type of documents are there in the folder ?
My System SpecsSystem Spec
31 Jan 2012   #5
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by kimomohsen View Post
no i didn't install anything recently....the problem happened 15 days ago
Do you have a restore point prior to 15 days ago? See the NOTE in OPTION ONE 8. of System Restore.
My System SpecsSystem Spec
31 Jan 2012   #6
kimomohsen

Windows 7 Home Premium 64bit
 
 

when i turn on my laptop and open any file in my computer , everything works fine....but when i close the opened window the desktop freeze
i think it's randomly happening :S
My System SpecsSystem Spec
31 Jan 2012   #7
kimomohsen

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
Quote   Quote: Originally Posted by kimomohsen View Post
no i didn't install anything recently....the problem happened 15 days ago
Do you have a restore point prior to 15 days ago? See the NOTE in OPTION ONE 8. of System Restore.
i didn't try the system restore yet....i will tell you if it's worked
My System SpecsSystem Spec
31 Jan 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If you use a non aero (Basic or classic) theme, is it still happens ? Apply and have a look .

At the same time, you need to fill up your system specs, so that we can get the info about your hardware.

System Info - See Your System Specs
My System SpecsSystem Spec
21 Feb 2012   #9
writhziden

Windows 7 Home Premium 64 Bit
 
 

Did the system restore or the Aero performance/theme switch resolve the explorer crash?
My System SpecsSystem Spec
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 Desktop freeze, explorer.exe issue




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