Windows Error and BSOD - Windows Update installed on wrong drive (?)

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Missing Boot Manager, endless BSODs - I can't use my computer!

Hello,

my computer has been dead for the last few days so to speak. For two days ago I turned on my computer - it started up just like any other day. I saw the Desktop and bang, blue screen of death. This has not happened since I installed Windows on my new SSD Harddisk (I'm running with two disks, one SSD for Windows and a HDD for everything else), so I simply started my computer again. (My computer worked just fine last weekend, no problems at all. I had a Windows Update and then this happened..).

During the set-up it stopped after the Motherboard-image - I had to chose between starting Windows Normal or repair it. Starting Windows normally does not help - it just give me BSOD right before or right after hitting the desktop. (Sometimes even before the Welcome-screen). So choosing to repair Windows during the setup is the only thing I can do.

By doing so, Windows searches for errors. I get the following error codes:

  • 0x0
  • 0x490
  • ..and some with 6 f's.

(Today and yesterday I only got 0x0, which apparently stands for 'unknown').

Hitting F8 during setup and loading Windows in safe-mode (/secure mode?) does not help either, I get BSOD here as well.

I have tried to change the boot location (different disks and from CD). As a standard, its booting from my harddisk - all though it's booting from the wrong disk (the HDD). When I'm choosing the SSD I can't get any further and I get the message: "Missing Bootmgr..".

The only way to boot the computer correctly (and maybe fix the missing boot manager) is by booting from a Windows 7 CD. I get the same two options (Normal / Repair) when booting from the CD though.. When I chose repair it seems to be fixing something - but in the end it says it couldn't find any errors. I have also tried to enter the following commands into the CMD:

  • Bootrec /fixmbr
  • Bootrec /fixboot
  • Bootrec /rebuildbcd

The first two are completed with no errors or messages. The last one is unable to find any Windows installations (this happen when using both C and D).

I am able to use a safety backup copy which I took when I all out of sudden got access to the computer.. (Don't ask my why or how!), that is however not solving the problem, it's only allowing me to load the computer once. When it's loading it's checking the disk first and then loading normally -- I just tried that for a few minutes ago and my screen just turned black.

No hardware is damaged nor wrong installed. The only thing that doesn't seem to work is Windows.

Note; I have no interest in re installing Windows - who knows, maybe this problem will return tomorrow.

Thanks
 
Last edited:

My Computer

OS
Windows 7 64bit
Update: By booting from the disk I managed to see the desktop and I have now opened my computer in fail-secured with CMD.. oops, BSOD :(. Dangit.
 

My Computer

OS
Windows 7 64bit
If you manage to get into Windows - IMMEDIATELY backup the month of work!!!

Start with these free diagnostics: Hardware Diags
The first 3 tests (memory, hard drive, and antimalware) are bootable and don't require Windows to run. Just follow the directions there.

Let us know the info from the BSOD. We'll need the info in RED from this picture:
BSOD.jpg
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Hey there, I'll to backup the files straight away. I'll try to take a photo of the BSOD.
 

My Computer

OS
Windows 7 64bit
I have now made a backup of the whole disk - thank you. I have a hard time taking a picture of the BSOD :(.
 

My Computer

OS
Windows 7 64bit
Rapidly tap F8 just before the Windows Splash Screen shows (when booting)
This'll get you to the Safe Mode menu
Scroll down and look for the entry about disabling automatic restart on system failure.
Select that and the system will stop on the next BSOD and give you time to read it.
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Okay - I don't know how I did it, but I managed to get to the desktop. I got the following errors (and one more which I didn't took an image off):

Skype.exe - System Error.

The program could not start since API-MS-Win-Service-Core-L1-1-0.dll is missing. Try to install the program again to solve this problem.​

and this:

Msnmsgr.exe - Program Error.

The software fail (0xc06d007e) occured in the program address 0x75b1b9bc.​

I'm trying to catch the BSOD. Can anything help me out?

Oh, and after I clicked OK on the last one (I was not able to see any icons) the Windows Bar disappeared and I could not do other than shut my computer down.
 

My Computer

OS
Windows 7 64bit
I just done what shouldn't have done.. rebooted my computer to install Windows Updates. I'm back to the first problem - please help! :(.
 

My Computer

OS
Windows 7 64bit
What new situation? Please describe exactly where the system gets to when booting, and what happens when it reboots.

Have you performed the 3 diagnostics that I recommended above? If not, please do so now.
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
The new situation is that I actually got to the desktop a few times today. When I get to the desktop and I update Windows I am not able to shut down my computer without getting the problem again. I don't get any new messages when booting.

Regarding the hitting F8 before the Windows Splash screen does not help - I can only chose to start Windows normal or in safety mode -> all giving a BSOD. I was able to get into the safety mode with CMD though.

It is getting late here and I wish I could test it now, but my eyes are almost closed writing this (so sorry for grammar / other failures). I hope that someone might be able to help me. I also hope that my new first post describe the problem 100%.

Thanks
 

My Computer

OS
Windows 7 64bit
If you are in Windows, please zip up the contents of C:\Windows\Minidump and upload it with your next post.
 

My Computer

Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
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