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Windows 7: Windows Error and BSOD - Windows Update installed on wrong drive (?)


31 Jan 2012   #1

Windows 7 64bit
 
 
Missing Boot Manager, endless BSODs - I can't use my computer!

Hello,

my computer has been dead for the last few days so to speak. For two days ago I turned on my computer - it started up just like any other day. I saw the Desktop and bang, blue screen of death. This has not happened since I installed Windows on my new SSD Harddisk (I'm running with two disks, one SSD for Windows and a HDD for everything else), so I simply started my computer again. (My computer worked just fine last weekend, no problems at all. I had a Windows Update and then this happened..).

During the set-up it stopped after the Motherboard-image - I had to chose between starting Windows Normal or repair it. Starting Windows normally does not help - it just give me BSOD right before or right after hitting the desktop. (Sometimes even before the Welcome-screen). So choosing to repair Windows during the setup is the only thing I can do.

By doing so, Windows searches for errors. I get the following error codes:
  • 0x0
  • 0x490
  • ..and some with 6 f's.

(Today and yesterday I only got 0x0, which apparently stands for 'unknown').

Hitting F8 during setup and loading Windows in safe-mode (/secure mode?) does not help either, I get BSOD here as well.

I have tried to change the boot location (different disks and from CD). As a standard, its booting from my harddisk - all though it's booting from the wrong disk (the HDD). When I'm choosing the SSD I can't get any further and I get the message: "Missing Bootmgr..".

The only way to boot the computer correctly (and maybe fix the missing boot manager) is by booting from a Windows 7 CD. I get the same two options (Normal / Repair) when booting from the CD though.. When I chose repair it seems to be fixing something - but in the end it says it couldn't find any errors. I have also tried to enter the following commands into the CMD:
  • Bootrec /fixmbr
  • Bootrec /fixboot
  • Bootrec /rebuildbcd

The first two are completed with no errors or messages. The last one is unable to find any Windows installations (this happen when using both C and D).

I am able to use a safety backup copy which I took when I all out of sudden got access to the computer.. (Don't ask my why or how!), that is however not solving the problem, it's only allowing me to load the computer once. When it's loading it's checking the disk first and then loading normally -- I just tried that for a few minutes ago and my screen just turned black.

No hardware is damaged nor wrong installed. The only thing that doesn't seem to work is Windows.

Note; I have no interest in re installing Windows - who knows, maybe this problem will return tomorrow.

Thanks

My System SpecsSystem Spec
.

31 Jan 2012   #2

Windows 7 64bit
 
 

Update: By booting from the disk I managed to see the desktop and I have now opened my computer in fail-secured with CMD.. oops, BSOD . Dangit.
My System SpecsSystem Spec
31 Jan 2012   #3
Microsoft MVP

 
 

If you manage to get into Windows - IMMEDIATELY backup the month of work!!!

Start with these free diagnostics: Hardware Diags
The first 3 tests (memory, hard drive, and antimalware) are bootable and don't require Windows to run. Just follow the directions there.

Let us know the info from the BSOD. We'll need the info in RED from this picture:
My System SpecsSystem Spec
.


31 Jan 2012   #4

Windows 7 64bit
 
 

Hey there, I'll to backup the files straight away. I'll try to take a photo of the BSOD.
My System SpecsSystem Spec
31 Jan 2012   #5

Windows 7 64bit
 
 

I have now made a backup of the whole disk - thank you. I have a hard time taking a picture of the BSOD .
My System SpecsSystem Spec
31 Jan 2012   #6
Microsoft MVP

 
 

Rapidly tap F8 just before the Windows Splash Screen shows (when booting)
This'll get you to the Safe Mode menu
Scroll down and look for the entry about disabling automatic restart on system failure.
Select that and the system will stop on the next BSOD and give you time to read it.
My System SpecsSystem Spec
31 Jan 2012   #7

Windows 7 64bit
 
 

Thanks - I'll try that!
My System SpecsSystem Spec
01 Feb 2012   #8

Windows 7 64bit
 
 

Okay - I don't know how I did it, but I managed to get to the desktop. I got the following errors (and one more which I didn't took an image off):
Skype.exe - System Error.

The program could not start since API-MS-Win-Service-Core-L1-1-0.dll is missing. Try to install the program again to solve this problem.
and this:
Msnmsgr.exe - Program Error.

The software fail (0xc06d007e) occured in the program address 0x75b1b9bc.
I'm trying to catch the BSOD. Can anything help me out?

Oh, and after I clicked OK on the last one (I was not able to see any icons) the Windows Bar disappeared and I could not do other than shut my computer down.
My System SpecsSystem Spec
01 Feb 2012   #9

Windows 7 64bit
 
 

I just done what shouldn't have done.. rebooted my computer to install Windows Updates. I'm back to the first problem - please help! .
My System SpecsSystem Spec
01 Feb 2012   #10

Windows 7 64bit
 
 

Updated - new situation - please help ! !
My System SpecsSystem Spec
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 Windows Error and BSOD - Windows Update installed on wrong drive (?)




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