Windows 7: Computer keeps on getting random BSODs and ´freezing´

FinDude · 03 Feb 2012

Ok. Segate tester detected my hard drive in windows environment. All tests passed, but I´m still waiting for the "long generic test" to finish (it takes up to three hours to finish).
Got any new suggestons, should the last test comes out clean?

FinDude · 03 Feb 2012

too?

FinDude · 04 Feb 2012

Finished the long hard drive test with no problems. Got a new BSOD this morning (files attached) I´m starting to think it has something to do with the Microsoft NetFramework updates, because the computer seem to crash every time I install those updates..

usasma · 04 Feb 2012

The memory dumps aren't showing up in your uploads, or in the WER section of MSINFO32.
There's almost no trace of them in the System Event Log either (although I do see Kernel 41 errors - which indicate that the system was shutdown unexpectedly).

This is a hardware problem - most likely overheating or overstressing the system.
Are you overclocking?
If you've run Prime95 without problem, then it's not likely to be a CPU or RAM overheating.
Passing Furmark would lead us to believe that it's not a GPU overheating problem.
Plenty of other parts can overheat tho', so it's going to take some time to isolate the problem

Can you open the case and point a house fan at the inside of the system to see if that helps?

FinDude · 04 Feb 2012

It's hard to believe that it's an overheating issue, because I've played games like Battlefield 3 on 1080p/max texture etc. settings on 23" screen for hours on, which should really maxout the whole system with no problems at all. The weird thing is that I seem to get BSODs only in the morning during the first startup of the day during quite idle tasks. Plus my chassis is well ventilated (4 big fans and large PSU fan) and it's equipped with temperature monitor/sensors. The fans aren't running loudly and the temps stay normal on the monitor.

This evening I decided to update my BIOS to the latest version ("2011.11.18 update M4A89GTD PRO/USB3 BIOS 3027 Support new CPUs"), if it's a problem with the CPU. After that Windows lost all drivers (low graphs/no gpu driver etc.), redetected all devices and updated all drivers from WinUpdate---> rebooted---> everything was back to normal. I'm going to download the latest drivers from the manufactures websites to see if that works, or makes it worse. The Driver_not_equal_or_less_equal BSOD that I got this morning, in my oppinion backs up my theory.

I'll post back to you when I learn more.

FinDude · 05 Feb 2012

Now I've updated all the drivers (usb3,audio,video,wd ses-driver and power management) and I got a BSOD during the usb3 installation (files attached).

usasma · 05 Feb 2012

This one points to a Windows wifi driver. I would replace your wifi drivers by:
- downloading a fresh copy
- uninstalling the current copy
- installing the freshly downloaded copy

If the BSOD's continue after that, please run Driver Verifier according to these directions: Driver Verifier Settings

As time allows, please start running these free hardware diagnostics to help rule out hardware: Hardware Diags

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please either update the older drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers.

Code:


vsflt53.sys      Tue Apr 12 07:31:35 2011 (4DA43817)
jraid.sys        Mon Jan 11 06:28:18 2010 (4B4B0B52)
amdsata.sys      Wed Oct 07 16:13:09 2009 (4ACCF655)
amdxata.sys      Wed Oct 07 16:13:10 2009 (4ACCF656)
aswSnx.SYS       Mon Nov 28 12:54:05 2011 (4ED3CABD)
CLBStor.SYS      Wed Oct 07 02:42:27 2009 (4ACC3853)
vididr.sys       Tue Apr 12 07:31:24 2011 (4DA4380C)
snapman.sys      Wed Mar 09 08:22:38 2011 (4D777F1E)
timntr.sys       Thu Jul 29 13:29:24 2010 (4C51BA74)
AtiPcie.sys      Tue May 05 11:00:22 2009 (4A005486)
usbfilter.sys    Wed Oct 07 03:44:08 2009 (4ACC46C8)
GEARAspiWDM.sys  Mon May 18 08:17:04 2009 (4A1151C0)
ASACPI.sys       Wed Jul 15 23:31:29 2009 (4A5E9F11)
aswTdi.SYS       Mon Nov 28 12:52:18 2011 (4ED3CA52)
aswRdr.SYS       Mon Nov 28 12:52:20 2011 (4ED3CA54)
aswSP.SYS        Mon Nov 28 12:53:57 2011 (4ED3CAB5)
AsIO.sys         Thu Apr 22 07:18:03 2010 (4BD0306B)
athrx.sys        Tue Nov 23 19:11:58 2010 (4CEC584E)
nvhda64v.sys     Thu Jul 07 12:21:14 2011 (4E15DCFA)
CLBUDF.SYS       Wed Oct 07 02:42:23 2009 (4ACC384F)
RTKVHD64.sys     Fri Jan 29 01:48:35 2010 (4B6284C3)
dump_amdsata.sys Wed Oct 07 16:13:09 2009 (4ACCF655)
aswMonFlt.sys    Mon Nov 28 12:52:10 2011 (4ED3CA4A)
aswFsBlk.SYS     Mon Nov 28 12:51:52 2011 (4ED3CA38)
000.fcl          Fri Sep 26 09:11:22 2008 (48DCDF7A)
nusb3xhc.sys     Thu Apr 22 21:34:36 2010 (4BD0F92C)
nusb3hub.sys     Thu Apr 22 21:34:35 2010 (4BD0F92B)
nvlddmkm.sys     Sat Oct 15 02:07:55 2011 (4E99233B)
Rt64win7.sys     Thu Mar 04 08:42:52 2010 (4B8FB8DC)

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020512-18657-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Feb  5 10:54:07.089 2012 (UTC - 5:00)
System Uptime: 0 days 0:05:20.666
BugCheck D1, {fffffa8052c318e9, 2, 1, fffff880063946a0}
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+3c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_nwifi!Pt6RepackRecvNBL+3c
Bugcheck code 000000D1
Arguments fffffa80`52c318e9 00000000`00000002 00000000`00000001 fffff880`063946a0
BiosVersion = 3027   
BiosReleaseDate = 10/31/2011
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

FinDude · 06 Feb 2012

Looks like you were right about the overheating. I tried to test my CPU with the AMD OverDrive software. First I tried to run the shortest possible 1 min test on every core (FPU and calculation test included), but the computer froze. I rebooted and started running one test at a time and this is what I got (stop=frozen, needed a reeboot and 0=core1 and so forth):

CPU0=pass FPU0=stop Calculation0=stop
CPU1=pass FPU1=pass Calculation1=stop
CPU2=pass FPU2=pass Calculation2=stop
CPU3=pass FPU3=pass Calculation3=stop

The stops were instant or almost instant. The CPU's heatsink/fan was removed, when sent it back to the retailer last fall, and now since the stops and BSODs started again I've unpluged and reinstalled the processor to make sure that it's propely installed. I haven't reapplied new thermal solution on to the heatsink between the installations. Could this cause the freezing? Now the freezing is very freaquent and seems to happen, when the CPU gets between 41*C and 48*C. Should I just buy some thermal paste as suggested by AMD (How do I clean used thermal solution material off of my AMD® 64-Bit processor and heatsink/fan? I)? Can you tell me what kind of temperatures are regarded normal for this type of CPU?

usasma · 06 Feb 2012

48ºC is pretty darned cool for a CPU (I don't begin to worry until I see temps in the 60's).

Try some of the CPU stress tests from here. Look for one that specifically mentions the FPU (Floating Point Unit, I think): Hardware Diags

Prime95 stresses FPU when running Small FFT's and Large FFT's
Aida64 and Everest both have FPU tests

FinDude · 06 Feb 2012

Now I'm having problems with just opening Windows. Constant freezing and I got a BSOD PAGE_IN_NONPAGE_AREA. It can't be normal for the all the cores to fail the "Calculation" test and the test causes very similar freezes to those that I've been gettin randomly this far. Is it possible that the CPU is faulty? I can't post you the minidump anymore and I can't run any tests, because the computer freezes on startup everytime now

When the freeze happens the CPU temp seem to keep climing on chasis monitor even though the fans are running and computer isn't really doing anything...

Windows 7: Computer keeps on getting random BSODs and ´freezing´

Computer keeps on getting random BSODs and ´freezing´ problems?