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Windows 7: BSOD IRQL_NOT_LESS_OR_EQUAL from jerendeb, zip file attached

02 Feb 2012   #1
jerendeb

Windows 7 Ultimate x64 & Enterprise x64
 
 
BSOD IRQL_NOT_LESS_OR_EQUAL from jerendeb, zip file attached

BSOD IRQL_NOT_LESS_OR_EQUAL.
Please open the attached to see a picture of the BSOD & the error when attempting to run System Health Report as well the the required specs with my comments concerning this desktop & a laptop with the exact issues.

Of note; both desktop & laptop will boot to Safe Mode with Networking.

Thank you in advance for any assistance before I reinstall Windows 7 Ultimate x64.


My System SpecsSystem Spec
.
02 Feb 2012   #2
usasma
Microsoft MVP

 
 

I presume that the jcgriff2 report is from the Desktop, an Acer Veriton X498G?

If you are using a USB mouse, please disregard the error messages about a PS2 mouse. If not, please let us know.

MSINFO32 shows a problem with the Security Processor Loader driver. This is usually a symptom of a virus infection, or an incompletely repaired virus infection. Please scan your system with one of these free antivirus scanners: Free Online AntiMalware Resources

The Driver Verifier enabled dumps blame tcpipreg.sys - a Windows networking driver.
As Windows files are rarely at fault, we start with suspecting your other networking components.
Please uninstall the following programs, reboot, and then download updated versions of ONLY those that are absolutely necessary:
LogMeIn
Hamachi
TeamViewer (drivers date from 2007)
Kaseya Agent (I'm unfamiliar with this program, so I'm guessing on it's impact on the tcpipreg.sys driver).
maybe Virtual networking drivers also?

If that doesn't fix it, then please try another network card. You can get one fairly cheaply at a local retailer (about $15 US) - and it's good to have on hand in case your primary card goes down.

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please either update the older drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers.
Code:

amdxata.sys       Fri Mar 19 12:18:18 2010 (4BA3A3CA)
VBoxUSBMon.sys    Mon Dec 19 07:43:53 2011 (4EEF3189)
VBoxDrv.sys       Mon Dec 19 07:43:53 2011 (4EEF3189)
savonaccess.sys   Fri Aug 19 10:26:54 2011 (4E4E72AE)
NBVol.sys         Tue May 17 06:50:37 2011 (4DD252FD)
NBVolUp.sys       Tue May 17 06:51:20 2011 (4DD25328)
vpcvmm.sys        Sat Nov 20 06:35:48 2010 (4CE7B294)
vpcnfltr.sys      Sat Nov 20 06:35:20 2010 (4CE7B278)
RaInfo.sys        Fri Jan 04 13:57:14 2008 (477E818A)
LMIRfsDriver.sys  Mon Jul 14 12:26:56 2008 (487B7E50)
npf.sys           Fri Jun 25 12:50:58 2010 (4C24DE72)
e1k62x64.sys      Wed Sep 23 20:11:00 2009 (4ABAB914)
VBoxNetFlt.sys    Mon Dec 19 07:43:51 2011 (4EEF3187)
truecrypt.sys     Thu Sep 01 08:42:30 2011 (4E5F7DB6)
hamachi.sys       Thu Feb 19 05:36:41 2009 (499D3639)
VBoxNetAdp.sys    Mon Dec 19 07:43:53 2011 (4EEF3189)
teamviewervpn.sys Thu Dec 13 04:22:09 2007 (4760F9C1)
nvhda64v.sys      Thu Jul 07 12:21:14 2011 (4E15DCFA)
vpcusb.sys        Sat Nov 20 06:35:31 2010 (4CE7B283)
usbrpm.sys        Sat Nov 20 06:37:19 2010 (4CE7B2EF)
vpchbus.sys       Sat Nov 20 06:35:38 2010 (4CE7B28A)
RTKVHD64.sys      Tue Jan 12 05:14:27 2010 (4B4C4B83)
nx6000.sys        Thu Dec 02 17:23:39 2010 (4CF81C6B)
KAPFA.SYS         Mon Nov 15 21:22:12 2010 (4CE1EAD4)
HECIx64.sys       Thu Sep 17 15:54:16 2009 (4AB293E8)
nvlddmkm.sys      Sat Oct 15 02:07:55 2011 (4E99233B)
nvBridge.kmd      Fri May 20 23:58:23 2011 (4DD7385F)





http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=savonaccess.sys
http://www.carrona.org/drivers/driver.php?id=vpcvmm.sys
http://www.carrona.org/drivers/driver.php?id=vpcnfltr.sys
http://www.carrona.org/drivers/driver.php?id=RaInfo.sys
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys
http://www.carrona.org/drivers/driver.php?id=npf.sys
http://www.carrona.org/drivers/driver.php?id=e1k62x64.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
http://www.carrona.org/drivers/driver.php?id=hamachi.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
http://www.carrona.org/drivers/driver.php?id=teamviewervpn.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=vpcusb.sys
http://www.carrona.org/drivers/driver.php?id=usbrpm.sys
http://www.carrona.org/drivers/driver.php?id=vpchbus.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nx6000.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd

BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020212-57579-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb  2 10:02:18.553 2012 (UTC - 5:00)
System Uptime: 0 days 0:06:40.036
Probably caused by : ntkrnlmp.exe ( nt!CcFlushCache+103 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_nt!CcFlushCache+103
Bugcheck code 0000000A
Arguments 00000000`00000008 00000000`00000002 00000000`00000000 fffff800`03321183
BiosVersion = P01-A4        
BiosReleaseDate = 08/10/2010
CPUID:        "Intel(R) Core(TM) i3 CPU         550  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3192
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020212-34710-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb  2 09:16:05.264 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:14.762
Probably caused by : tcpipreg.sys ( tcpipreg!InterfaceAddressRegKeyChangeHandler+109 )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_0
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc4_0_VRF_tcpipreg!InterfaceAddressRegKeyChangeHandler+109
Bugcheck code 000000C4
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = P01-A4        
BiosReleaseDate = 08/10/2010
CPUID:        "Intel(R) Core(TM) i3 CPU         550  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3192
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020212-32744-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb  2 09:12:32.493 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:14.992
Probably caused by : tcpipreg.sys ( tcpipreg!InterfaceAddressRegKeyChangeHandler+109 )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_0
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc4_0_VRF_tcpipreg!InterfaceAddressRegKeyChangeHandler+109
Bugcheck code 000000C4
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = P01-A4        
BiosReleaseDate = 08/10/2010
CPUID:        "Intel(R) Core(TM) i3 CPU         550  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3192
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020212-32370-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Feb  2 09:02:50.775 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:07.899
Probably caused by : tcpipreg.sys ( tcpipreg!InterfaceAddressRegKeyChangeHandler+109 )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_0
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc4_0_VRF_tcpipreg!InterfaceAddressRegKeyChangeHandler+109
Bugcheck code 000000C4
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = P01-A4        
BiosReleaseDate = 08/10/2010
CPUID:        "Intel(R) Core(TM) i3 CPU         550  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3192
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
My System SpecsSystem Spec
03 Feb 2012   #3
jerendeb

Windows 7 Ultimate x64 & Enterprise x64
 
 

Thanks for the reply. One problem, how can I uninstall the programs in Safe Mode? I can't get in any other way.
My System SpecsSystem Spec
.

03 Feb 2012   #4
usasma
Microsoft MVP

 
 

Can't do it in Safe Mode.
Try setting up a clean boot from Safe Mode ( Perform a clean startup to determine whether background programs are interfering with your game or program and How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 )
Then see if you can boot into normal mode - then uninstall from there.
My System SpecsSystem Spec
03 Feb 2012   #5
jerendeb

Windows 7 Ultimate x64 & Enterprise x64
 
 

I downloaded Safe MSI which did enable Windows Installer/Uninstaller Safe Mode. http://www.windowsitpro.com/article/...-in-safe-mode-. Once I uninstalled, Logmein, Teamviewer & Hamachi (which our administrator blocked for all, but didn't unblock me) and I rebooted my whole system was okay. So that was an interesting exercise. Thanks usasma & for all the assistance.
My System SpecsSystem Spec
Reply

 BSOD IRQL_NOT_LESS_OR_EQUAL from jerendeb, zip file attached




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