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Windows 7: Kernel Power ID 41, (0x8000000000000002) BSOD when gaming.

02 Feb 2012   #1
wicecrew

Microsoft Windows 7 Ultimate 64-bit
 
 
Kernel Power ID 41, (0x8000000000000002) BSOD when gaming.

I have had problems with my home-built computer for a while now. I've done a lot of new purchases in the belief that the problem would be solved if I made the changes. What I have replaced are:
* Graphics card (ATI Radeon HD 5770 1GB to 2GB Sapphire 6970)
* Hard drive (from 3.5 Sata WD Caviar Green 1TB of SSD Kingston HyperX 120GB
* Sound card (from the integrated sound card on my motherboard to 7.1 Sweex PCI soundcard
I've also changed the fans in the chassis and replaced thermal compound to the processor.

Despite this, I've got the same error as soon as I play a bit more demanding games such as Crysis 2, Battlefield 3, but even Age of Empires 3 has done so that the computer shuts down.
What is happening is that the screen goes black but the sound is still there and the fans in the computer kicks off at top speed.
The logbook is the only thing that stands Kernel Power Event ID 41st
The only thing I can do is to hard reboot the computer.

I ran memtest for 48 hours without errors. All my computer specs is in my profile.
I hope some friendly soul can help me.
Code:
Loggnamn:      System
Källa:         Microsoft-Windows-Kernel-Power
Datum:         2012-01-30 19:27:48
Händelse-ID:   41
Aktivitetskategori:(63)
Nivå:          Kritisk
Nyckelord:     (2)
Användare:     SYSTEM
Dator:         Henkes-dator
Beskrivning:
Datorn har startats om utan att ha stängts av ordentligt först. Det här felet kan orsakas om datorn har slutat svara, om den har crashat eller om strömförsörjningen oväntat bryts.
Händelsens XML-data:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2012-01-30T18:27:48.554408800Z" />
    <EventRecordID>8907</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Henkes-dator</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">true</Data>
    <Data Name="PowerButtonTimestamp">129724216192395093</Data>
  </EventData>
</Event>
Attachment 196375


My System SpecsSystem Spec
.
02 Feb 2012   #2
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Have you tried a new PSU?

Noticing some driver errors. Please run a disk check and hard drive can on all your drives

Disk Check
Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests

Code:
2011-10-17 14:12:30    C:\Windows\system32\DRIVERS\dtsoftbus01.sys
Remove Daemon Tools. This driver has caused problems in the past

Code:
2006-09-05 09:10:02    \??\C:\Windows\GVTDrv64.sys
Remove Gigabyte EasyTune. Known issues with Win 7
My System SpecsSystem Spec
03 Feb 2012   #3
wicecrew

Microsoft Windows 7 Ultimate 64-bit
 
 

Oh, yeah, I forgot to write that I changed my PSU. It was the first thing I tested with.
Changed from AXP 630 W to Fractal Design 1000W.

Uninstalled both easy tune and deamon tools.
Unable to run Seagate's troubleshooting. Did the following:
Attachment 196419
Run a disk scan during the day on WD Black 1TB, it takes a little while. I report back during the day when it is completed.
No errors were found in all cases the SSD hard drive.

I am cruelly grateful for the help.
My System SpecsSystem Spec
.

19 Feb 2012   #4
wicecrew

Microsoft Windows 7 Ultimate 64-bit
 
 

Hello again, sorry for the wait with an answer. No difference in computer performance, the computer will still be black sometimes when I play and the fans go into high gear. I have made new bugs, and even uninstalled and unplugged most USB connected components.
This is very upsetting. Please can someone help!
My System SpecsSystem Spec
19 Feb 2012   #5
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Run a stress test on your CPU

Prime95 - Run all three tests for 3-4 hours each or until fail - Hardware - Stress Test With Prime95
My System SpecsSystem Spec
20 Feb 2012   #6
wicecrew

Microsoft Windows 7 Ultimate 64-bit
 
 

Ok, I have done all the tests during last night and today. All tested lasted 6 hours each, without errors. The computer has closed down at one time today in the same way as the other times. Observe that the computer doesn´t get BSOD, the screen shuts down and the fans runs on high speed and the sound of the computer still runs in the backround.
In the logbook it is only written "kennel power ID 41".
My System SpecsSystem Spec
24 Feb 2012   #7
wicecrew

Microsoft Windows 7 Ultimate 64-bit
 
 

Have downgraded my bios version from an beta bios to a stable version. Il report back whit the results in a few days
My System SpecsSystem Spec
26 Feb 2012   #8
wicecrew

Microsoft Windows 7 Ultimate 64-bit
 
 

Its just shutted down again so a stable bios version didn't help. Any ideas? Can it be an DOA graphic card? A good program to stress test the gpu and graphic memory?
Please help!
My System SpecsSystem Spec
27 Feb 2012   #9
wicecrew

Microsoft Windows 7 Ultimate 64-bit
 
 

Just runed Furmark GPU stress test and VMT (Video memory stress test) without errors. So I doesnt think the graphic card is the problem. I will now test the RAM memory one by one. But im not shure if this is supported by my mainboard its a triplple channel slots. So can I run only one Ram Memory at the time ?
My System SpecsSystem Spec
27 Feb 2012   #10
writhziden

Windows 7 Home Premium 64 Bit
 
 

You should be able to run one module at a time. You just will not get the same performance. Do you mind uploading your latest crash reports for us to take a look?
My System SpecsSystem Spec
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 Kernel Power ID 41, (0x8000000000000002) BSOD when gaming.




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