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Windows 7: Suddenly random freezes,restarts and BSODs.

03 Feb 2012   #1

Windows 7 Ultimate 32bit
 
 
Suddenly random freezes,restarts and BSODs.

Hi, 4 days now my pc sometimes freezes at startup and it needs restart.Also suddenly it restarts without a message.And today i got 2 BSODs and one of them was at welcome screen.I scanned my pc with malwarebytes and found nothing.

System Specs:
Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
MICRO-STAR INTERNATIONAL CO.,LTD G31M3-L V2(MS-7529)
Intel(R) Core(TM)2 Duo CPU E7500 @2.93 Ghz (2 CPUs)
RAM 4GB
Graphics Card: ATI Radeon HD 4890 2GB


Attatchement:

My System SpecsSystem Spec
03 Feb 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Code:
  1. Loading Dump File [G:\Kingston\BSODDmpFiles\omonoia91\Windows_NT6_BSOD_jcgriff2\020312-20468-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505 Machine Name: Kernel base = 0x83051000 PsLoadedModuleList = 0x83191230 Debug session time: Fri Feb 3 05:09:17.515 2012 (GMT-7) System Uptime: 0 days 0:00:31.031 Loading Kernel Symbols ............................................................... ................................................................ ............................ Loading User Symbols Loading unloaded module list .... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000008E, {c0000005, 96d0897b, 82ab5cb4, 0} Probably caused by : hardware ( win32k!vSynchronizeDriver+100 ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: c0000005, The exception code that was not handled Arg2: 96d0897b, The address that the exception occurred at Arg3: 82ab5cb4, Trap Frame Arg4: 00000000 Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: win32k!vSynchronizeDriver+100 96d0897b 800000 add byte ptr [eax],0 TRAP_FRAME: 82ab5cb4 -- (.trap 0xffffffff82ab5cb4) ErrCode = 00000002 eax=00000099 ebx=96d08a35 ecx=877bd758 edx=96d08a35 esi=0015f294 edi=0015f2b0 eip=96d0897b esp=82ab5d28 ebp=82ab5d34 iopl=0 nv up ei pl zr na pe nc cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246 win32k!vSynchronizeDriver+0x100: 96d0897b 800000 add byte ptr [eax],0 ds:0023:00000099=?? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x8E CURRENT_IRQL: 0 MISALIGNED_IP: win32k!vSynchronizeDriver+100 96d0897b 800000 add byte ptr [eax],0 LAST_CONTROL_TRANSFER: from 76f77094 to 96d0897b STACK_TEXT: 82ab5d34 76f77094 badb0d00 0015f294 00000000 win32k!vSynchronizeDriver+0x100 WARNING: Frame IP not in any known module. Following frames may be wrong. 82ab5d3c 0015f294 00000000 00000000 00000000 0x76f77094 82ab5d40 00000000 00000000 00000000 00000000 0x15f294 STACK_COMMAND: kb FOLLOWUP_IP: win32k!vSynchronizeDriver+100 96d0897b 800000 add byte ptr [eax],0 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: win32k!vSynchronizeDriver+100 FOLLOWUP_NAME: MachineOwner IMAGE_NAME: hardware DEBUG_FLR_IMAGE_TIMESTAMP: 0 MODULE_NAME: hardware FAILURE_BUCKET_ID: IP_MISALIGNED BUCKET_ID: IP_MISALIGNED Followup: MachineOwner ---------
  2. Loading Dump File [G:\Kingston\BSODDmpFiles\omonoia91\Windows_NT6_BSOD_jcgriff2\020312-15375-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505 Machine Name: Kernel base = 0x83045000 PsLoadedModuleList = 0x83185230 Debug session time: Fri Feb 3 05:07:46.452 2012 (GMT-7) System Uptime: 0 days 0:02:31.967 Loading Kernel Symbols ............................................................... ................................................................ ............................. Loading User Symbols Loading unloaded module list .... 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 00041287, The subtype of the bugcheck. Arg2: 31e23294 Arg3: 00000000 Arg4: 00000000 Debugging Details: ------------------ BUGCHECK_STR: 0x1a_41287 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT CURRENT_IRQL: 0 TRAP_FRAME: a1c51acc -- (.trap 0xffffffffa1c51acc) ErrCode = 00000000 eax=00325009 ebx=873c1770 ecx=84400000 edx=ada23280 esi=c0402ff8 edi=c04026a8 eip=830c6152 esp=a1c51b40 ebp=a1c51b4c iopl=0 ov up ei pl nz na pe cy cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00210a07 nt!MiSwapWslEntries+0x54: 830c6152 f7440a1400000008 test dword ptr [edx+ecx+14h],8000000h ds:0023:31e23294=???????? Resetting default scope LAST_CONTROL_TRANSFER: from 8307da48 to 830a3d87 STACK_TEXT: a1c51ab4 8307da48 00000000 31e23294 00000000 nt!MmAccessFault+0xbf a1c51ab4 830c6152 00000000 31e23294 00000000 nt!KiTrap0E+0xdc a1c51b4c 830b0af5 00000254 0000148e 873c1770 nt!MiSwapWslEntries+0x54 a1c51b78 830bb613 0000148e 00c47000 873c1770 nt!MiUpdateWsle+0x12d a1c51ba8 830e009f c000311c 8533c5b8 00000000 nt!MiAllocateWsle+0x14c a1c51be8 830b2a2c 00000000 873c1770 00c470fa nt!MiCompleteProtoPteFault+0x29e a1c51c28 830a707e 00000000 00c470fa c000311c nt!MiResolveProtoPteFault+0x1cd a1c51ca4 830a5c6e 00c470fa 00000000 00000000 nt!MiDispatchFault+0x511 a1c51d1c 8307da48 00000000 00c470fa 00000001 nt!MmAccessFault+0x1fa3 a1c51d1c 00c470fa 00000000 00c470fa 00000001 nt!KiTrap0E+0xdc WARNING: Frame IP not in any known module. Following frames may be wrong. 0017d76c 00000000 00000000 00000000 00000000 0xc470fa STACK_COMMAND: kb FOLLOWUP_IP: nt!KiTrap0E+dc 8307da48 85c0 test eax,eax SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt!KiTrap0E+dc FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4ea76e9b FAILURE_BUCKET_ID: 0x1a_41287_nt!KiTrap0E+dc BUCKET_ID: 0x1a_41287_nt!KiTrap0E+dc Followup: MachineOwner ---------
  1. In my experience this is usually driver related, though it could be hardware as it suggests. Other possible causes are Memory problems... Viruses... Corrupted hard disk file system... Corrupted System Files... Lack of Windows updates... Drivers...
    Thanks to JMH for helping with my understanding of this crash.
  2. Possible causes are Memory problems... Drivers...





We will start with the common problems first (see bold possible causes). Do the following steps and test after each to see if stability increases (the memory tests you can run concurrently as they will not increase stability unless you are forced to move modules around). Post back your results after each step, and if you get a blue screen crash, upload the files again and await further instructions after we are able to analyze the crash.
My System SpecsSystem Spec
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 Suddenly random freezes,restarts and BSODs.





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